LOVE this store! I visited with my friends this past weekend and we all walked out with bags :)…read more The staff was very friendly and helpful.

Stopped into Twist and the rudeness of the help was why I left. I was the only one in the store…read more She never left the counter. Made a phone call while I was in the store. Asked me what I was doing and when I said waiting for a movie to end she said I should go to Barnes and Noble. The clothing looked nice and high end. I can't help but think she made an incorrect assumption that I didn't have money. I was actually interested in finding a party dress and some classics but she was so rude I won't go back.

I usually love this small her business, but it was really odd when I came in today the man was just…read morestaring at me and then when I was talking to him, he just rudely said I need your ID for the debit card, and then said ok to me when I gave him the card. And so I said thanks goodbye and then he Said "I need it to clear!" It was just an odd experience weird customer service

Love this place! All fair trade and very very cute and unique! One of my favorite places to shop…read morefor gifts!

Cute clothes and store is nicely laid out. Had fun with my sister trying on clothes and found a…read morefew to take home. Great style and lots of fun dresses. Nice variety for all ages.

Love this place! Best new boutique in the Tru-Cities. Owner is so sweet and she has style! Need a…read morenew outfit or gift, this is THE PLACE to go.

Elkies has been doing my hair for several years. She started out in the Pasco location but is now…read morein Kennewick. I love being able to get my hair done and shop for cute outfits. Vianey (owner) knows what she is doing.

I had my hair lightened at this salon and they chemically fried nearly half of it off. It's so…read moredamaged!!!! The damaged parts broke off where the blonde hair dye overlapped for a root touch up and the broken hair is about an inch or two long. It's impossible to do anything with. I have been trying to grow my hair out for years and this is a MAJOR set back. Looking like a pixie cut is the only solution for my goofy looking hair that cost several hundred dollars. I'd expect something like this to happen at a beauty school, not a professional salon. I do not take any supplements or medications, my hair is already a dark blonde/light brown color. I use expensive professional hair products. It was a very disheartening experience and every morning I wake up to get ready I'm so disappointed by the way I look because of my hair damage.

Very unorganized. Rude customer service. Seemed bothered to help their customers. When making a…read moretransactions, they said they don't give receipts so when I was trying to pay off a balance they kept trying to make it even higher. Giving me three different ones. Literally had to break it down to the owner because she couldn't even understand her own notes. DO NOT SHOP HERE!

I just left this store and am not leaving with a positive experience…read more The clothing was nice enough but the salespeople were completely inattentive and unfriendly. They did not greet me when I walked in nor asked if I needed any assistance as they passed me on the sales floor. When I walked into the dressing room the attendant looked at me as if I was in the wrong place and acted as if I should just know that I'm supposed to walk in to try things without letting them count how many items I have. Very lame experience, I didn't buy a thing and I won't come back

My wife's favorite spot to shop. This Loft has a lot of floor room. The back left corner has petite…read moreclearance and the back right corner has regular clearance. She has always found some great deals on the clearance. They have some fantastic sales too, depending on what you are looking for. Definitely a place to pop into if you are looking for reasonably priced quality apparel.

Finding a gift for your wife or girlfriend that she will love, can be one of life's challenges…read morefor men. Fortunately, for me is not much of a problem. The question is not what to buy, but where to buy it. For me that is Naturally Gloria, a women's boutique. My secret is I don't actually do the shopping. I just tell Gloria I want to get my wife something for her birthday and she shops for me, while I lounge in the comfortable leather chairs set off in one corner of the store. Gloria selects two or three items, I pick one and I'm done. Totally painless. Not only does my wife always love her selections, but when she goes to work the next day her friends comment " that is so cute, where you get it". " My husband got for me at Gloria's." It is like giving two gifts.

This is the second time I've tried to visit the store and they were closed. I called to inquire…read moreand the employee said they were open Tuesday thru Saturday, so I told her it indicated online that they were open on Monday. She was very short with me and indicated that she had already corrected it, like I didn't know what I was looking at. I had thought of using them for furnishings in a new home, but I don't have the patience for snooty staff, so I'll be going elsewhere.

I usually only leave positive reviews .. but I used to LOVE…read more It's all in the Details. Great place WHEN it was owned and operated by previous owner!! The new owner management leaves MUCH to be desired! My daughter and I were excited to see that the shop was purchased and visited Saturday to check out the place. It's very similar with product but without the warmth and congeniality of the staff. There were no customers in the store. The person at the register had no personality and no care for the items purchased basically throwing in as an afterthought Some tissue paper. I'm probably not being fair But when your competition is a big box store you need to stand out in a special way to attract people. Shopping local should be an experience as it was under previous ownership.. I was expecting at the very least the same kind of attention to detail-- friendliness of staff maybe some enthusiasm but that was not the case and sadly we will not be back.