In response to the negative review from Elizabeth A., Southport. Gaines Construction Co., Inc. has been in business for forty-five years. We have been the recipients of numerous national and local awards for our projects, and our work has been featured in magazines. We pride ourselves on quality workmanship and are fully committed to servicing our customers and the community. Our many positive reviews can be reviewed on this site as well many positive testimonials on our website: www.gainesct.com We have many repeat customers who are pleased with our work and call us back for additional work. Elizabeth A. was one of them. She called to have work done on her roof. The repair work was done correctly and there was no defect in the workmanship we provided. She did not pay her bill in a timely fashion as she has indicated, even though we had explained to her in advance that she would be charged for materials. We provided labor free of charge, even though the repair was fine, except 7 years had faded the existing material and the new material, which is black still needed to fade to blend in. She was called several times to pay her bill and she finally gave us her credit card number over the the phone to pay her past due invoice. She then disputed the credit card charge. We supplied the credit card company with the documentation regarding the repair and the credit card company declined her dispute. It is difficult to understand why Elizabeth A. acted in this manner and it is unfortunate that as a long time customer, she chose to write a negative review when the job was done properly and we went he extra mile to accommodate her. read more

Best company I have ever worked with --actually an understatement--...they are creative, resourceful, detail oriented and knowledgeable. They have worked with me from the very beginning at many levels, from solving an extreme case of humidity/mold in my basement, along with updating all the operating systems in the house, to the most incredible transformation of an old house. I can rave about this company and their workers for hours, probably without being able to put into words how responsive and hard working they all are. The quality of their subcontractors is superb, very sincere people, and in a world where honesty is rare to find, I most say they are a gem, because they are very honest. There is one person that I most acknowledge, who has gone out of his way in multiple occasions --including right after hurricane Sandy, that cause incredible damage in the area--Mike Ushka, his creativity and never ending search for the best way to do something goes beyond any expectation. read more

After Storm Sandy, we got water in the basement every time it rained. It was a serious problem. Water was coming in from the perimeter of the house and up through the basement floor. We contacted a few basement specialists and decided to hire Gaines Construction Company. They had the best price and Mike, the General Manger, was easy to work with.They installed a sealed a 1 1/2 HP Sump Pump, Battery Back up System, an in floor perimeter water guard tunnel drain, landscape backflow prevention and a dehumidifier. The work took about four weeks to complete and along the way we added on a number of miscellaneous repair request. These guys were very professional. They did an outstanding job and they were so accommodating and flexible. They were reliable, polite, clean and tried to be as unobtrusive as possible. We made the right choice! read more

We have used Ray Gaines and Gaines Construction for over 30 years. They have done several projects from repairs to a new deck a major renovation. In each any every case, Ray and his people were in constant communication with us from the inception of the project to the very end. This is no small matter whether the project is big or small. Knowing that workers will be there when scheduled is important to us. And Ray is wonderful at being sure the project is progressing as scheduled, and most importantly, that the work os of the highest quality. We have always been completely satisfied and will not use anybody else except Ray for all of our construction and repair needs. Gaines Construction does great work! Michael A. and Veronica A.C. read more

I have used Gaines Construction for well over 25 years and always gotten great service and great design suggestions. They have replaced my windows, roof (building a portico at the same time), siding, two bathrooms and a complete kitchen renovation at our home. Recently replaced the deck, including great accent lighting. I have also had them replace two kitchens and two bathrooms at rental properties I own. The work is top quality, the people doing the work are real craftsman, who take great pride in the work they do, and leave the premises clean and tidy. As a business owner I have frequently let Gaines and another local shop quote the work. Gaines' quality and price always wins the job. read more

Gaines Construction, Inc. built a large addition to our house in the Brooklawn Park area of Bridgeport some years ago. Ray ran the project masterfully, keeping it on schedule, even through the winter months, and on budget. His crew and his carefully selected subcontractors were thoroughly professional and highly skilled. Ray himself was a delight to work with, always calm, helpful, accessible, extremely knowledgeable in every aspect of the job, and a gentleman. We could not have been happier with Gaines Construction, Inc. or the beautiful result of their high quality craftsmanship. read more

We hired Ray Gaines and his crew to complete a commercial handicap ramp which required special building code requirements. It was tucked between a parking lot and planting area and had to match up with an existing platform entrance. They did an excellent job. The work area was neat and cleaned up every night after working. Ray was helpful with suggestions and changes which benefited the project. They all were very profesional. It was done on budget and on time. I recommend this company very highly for any type of project large or small....they can handle it. read more

I had work done to my house in 2019. The lower level needed some structural repair and also had an exterior door installed. I have been very pleased with the work done by Gaines Construction. The work started early every day, very professional and when completed the clean up was super with no mess to deal with. From my experience I would use Gaines Construction for any type of work I might need done in the future from repair, remodel or new construction. Thanks for job well done. read more

Gaines Construction responded to my call about a flood in my house. Ray arrived quickly, assessed the situation and worked cooperatively with my insurance company to insure that all work needed to remediate the damage was performed to code and my personal satisfaction. The water damage was over $20,000 and affected an upper bathroom, kitchen and basement. I am completely satisfied with the work performed and highly recommend Gaines Construction for any home repair. read more

I have been using Gaines Construction Co for 14 years. They have done large jobs for me such as complete home renovations, as well as small jobs like gutter repairs. No matter how big the job, they are always punctual, neat, organized, and competitively priced. But most importantly, the quality of work is the best there is. I will recommend Gaines Construction to anyone and I will continue to use them. read more

I have used Gaines Construction for many years, They have done work in my Home and Business. Their work is Excellent and Service very prompt. They have done many jobs for me from simple repairs to major Renovations. They are very knowledgeable and pricing is reasonable. I highly recommend this Company! You will not be disappointed! read more

Gaines Construction has always been super helpful, and gone above-and-beyond to make sure we're satisfied. They've worked on our roof, deck, and other home improvement projects. Ray and company are the most reliable company we've ever worked with. read more