Scammer Promises the world, takes $2,500 & runs with it. Offers NO OPTIONS to keep you within…read morebudget - only offered a proposal that resulted in 3x the original. His response? "Buy your own material". Why would you say you can do "cradle to grave"within a budget, then change your story AFTER receiving (cash or check - no credit card) a $2500 retainer? Bait & Switch SCAMMER. Also, somehow my original review "disappeared" odd!!

If I could give negative stars I would. Please RUN as fast as possible AWAY from this vendor. He…read moreis unavailable for calls or texts for days at a time - especially so after you SIGNED a CONTRACT. First, the cabinets he said would READY in 6-8 weeks took 6 MONTHS! He didn't bother to tell us that the kitchen island was a special order and would take longer. So we LOST our contractor and needed to find someone new. And then during construction - he NO WHERE to be found when we had legitimate questions. OH yeah, when we had our last CHECK to finish the payment he decides to BECOME AVAILABLE? Please call me if you have questions about this vendor/person. 617-275-6968

Many things in this store are pricey but they're all beautiful. You can buy seeds, bulbs, soaps,…read morelotions, candles etc. This store also has a very busy cafe that if You want an actual table You need to make a reservation for. We happen to get lucky and grabbed a spot at the first come, first serve bar.

DOUBLE CHECK the price as they ring you up and your receipt! Unfortunately, I noticed too late that…read moreI was overcharged and I am not close to the area to go back. Receipt showing they over charged me $12 vs $10 on the soap bars listed. I should have double checked before I left but a long line was forming behind me! Aside from the price issue complaint, the shop itself is very cute. Everything decorated there looks like a winter wonderland during December. As the name suggests, they have a large nursery section for all sorts of plants throughout the shop. They also have many curated decorative and gift type items for sale. They have small sections of sale items which have very specific brands or circumstances that they apply to. Given the neighborhood demographic the steep prices are not surprising. If you find something you like here, it may be worth looking into how to get the item directly from the seller. One of the main benefits is that this is indoors and directly attached to the café, which I enjoyed much more. It's always fun to walk around and digest to browse after a meal.

The worst customer service ever. We went to the Westport store on April 12 and ordered a kettle…read morethey didn't have in stock. It arrived April 30 and we were informed that the order would be cancelled after 5 days. May 5, five days later, we went to the Westport store to pick up the kettle. The order had been cancelled; apparently, the kettle vanished, we couldn't even buy the display item. I called the Westport store about a refund to my card; I was given a 1 800 number to call. I called that number and was referred back to the Westport store. I called the Westport store and, admittedly, lost my cool a bit, but was told by an associate, "This is not my problem." Um, this is your problem because you work for Crate & Barrel, am I correct? I was hung up on. I received a voicemail in return, and when I called back, was hung up on again. I worked for C&B ages ago in San Francisco, and if I'd displayed such customer service demeanor, I would have been seriously reprimanded, if not sacked.

This has nothing to do with the Westport location- I've used them several times and has been all…read moregood- very helpful. I ordered a 2 lamps on line and one was came with a chip right in front no hiding it. Material had a bubble and fractured. Call customer service- they want it back(hope they don't plan to resell this again) and no word on when I will get a replacement. Really poor service to say the least.

This is a place you need to visit to gather ideas if you're renovating or building. Since there are…read moreSO many permanent decisions to make, and online looking doesn't cut it. You have to live with your choices! We went there on a weekday to check out bathroom and kitchen plumbing, sinks and hardware etc. We believed if we saw some physical examples it would help our design process and eliminate some ideas for practical reasons. We met with a "designer" and told them about our project. Never Got The Quote For Our Choice. No call. Nothin'...... We are building a House! Too Bad Bender.

I had an excellent experience at Bender working with Brandon. He was incredibly helpful and…read moreknowledgeable. Bender specializes in high-end products, including California Faucets, and everything they offer is top quality. I also appreciated that their pricing was very competitive and clearly displayed--something you don't often see at other showrooms, where prices are either hidden or marked up. My designer highly recommended Bender, and I can see why. I'll definitely be returning for future projects.

These guys designed our kitchen and did a wonderful job. They redesigned the workflow, came up with…read moresome fabulous tile work, granite countertops, etc. They really helped us pull together an amazing kitchen. We're thrilled with the results. Thanks!

I am a spec builder in Rye New York and I used this company to design all eight bathrooms in a 4+…read moremillion dollar home. They were professional, courteous, prompt, and worked within my budget to deliver an outstanding finished product I worked with Iris and have nothing but praise for her selections. The owner, Karen, does a great job of continually changing her offerings to stay with what's trending

Beautiful store, well stocked with every possible kitchen necessity, nicety, and gadget, from small…read moreappliances to small kitchen utensils. It's mostly higher end products, priced accordingly. Our sales assistant was extremely pleasant and helpful. Great experience shopping here -- inspiring me to go home and start cooking!

This review comes directly after speaking with Joe for some help figuring out how to store 24…read moreliters of golden brown chicken stock I managed to make for the first time. Joe suggested to me some freezer cubes that will be very helpful for dinner time, as well as Weck jars to handle the remaining bulk. Thank you for your assistance! I look forward to frequenting the business more often!

Hella cool serving pieces for crazy expensive prices. They are designer, fancy, schmancy…read more Staff was super nice.

I love this store! If I need a nice gift for the person who has everything, I can find something…read morehere. They've also been very helpful buying my everyday dinnerware, a French brand, Gien, in affordable tranches! And gave me a discount (at a particular price point) to mitigate the effects of just buying on line. I believe they went beyond what they needed to do for excellence customer service.