Low and behold there was an abundance of left over wood. Zero communication back. The Amish co…read moredid supply great product of wood. Js I did have to buy $600 in hardware lucky I found the same stuff on Amazon for faster shipping. Yes I had to as you see here in screen shots Pergola refused to give me the remaining hardware I paid for in full once already

Bought a quality built pergola in 2020. Paid extra for the upgraded 10x 10 support posts. Our posts…read moreare now rotting. This should not happen a a structure built to be outside in the elements. The structure was painted when first installed and paint was reapplied the second year. We were getting ready to paint this year when we noticed the rotting wood. The paint application looked good but just wanted to apply a new coat. I have made several attempts to contact this company and have received no response. I was told by a former salesperson for this company that this is typical for this company. I strongly encourage you not to buy your pergolas from this company. They do n ot stand behind their work and their products are inferior. The wood they use is air dried not kiln dried and that makes a big difference. Please do yur homework there are many there reputable people that you can buy from you do not need to waste your money with this outfit. Steve

Wonderful Service. friendly and professional installation. Our stove is efficient and Beautiful.read more

Economy Fireplace did a fantastic job. All of the construction techniques were sound and to code,…read morejob was done on time and on budget. It also completely transformed our living room and we LOVE it!

Family Owned & Operated - Old School First Class Service…read more If you're tired of being ignored at the big box home improvement shops, this place is AWESOME.

Excellent, courteous service and custom Hunter Douglas blinds for my home. Benjamin Moore paint the…read moreonly brand to use on my walls for a professional look!

We were very appreciative of the inspection of our old home's--but new to us--fireplace. The crew…read moreof 2 arrived with their festive pauper hats and got to work inspecting the inside of the fireplace and outside chimney. They clearly told us what was working well and what needed adjusted in order for the fireplace to operate safely and quoted us prices for all the work, letting us choose what we wanted them to do, then what we could handle ourselves. They also cleaned up the fireplace and emptied the ash bin which apparently had a record number of bird carcasses in it. Really glad I didn't have to do that! The only reason this is a 4 star instead of 5 review is they were over an hour late for the time range provided. They more than made up for it in service, and I would use them again, but a notification call would've gone a long way.

This is our second year in a row using this small, family owned business. They are efficient, fast,…read moreand professional. Not just that, but they are friendly and personable! Brady and Ben were here today and were fantastic! I would recommend them each time, although the guys we had here last time were just as professional and nice! This small family business is definitely worth supporting, and they travel much of southern Indiana!!! Check them out!

They are here installing leaf guards on our gutters where we have trees. They came out quickly and…read moreare performing a great job installing leaf guard for our gutters. They are very professional and are highly recommended by our realtor.

Experts in this area. I called them because I damaged someones gutter by accident by running my…read moreequipment into it. They went way above and beyond the call of duty! Just can't thank them enough. Their work and precision shows when you step back and look, its just outstanding and made me look awesome to my customer. I know many people use them because they are a family run business. I can attest to the professionalism after dealing with them personally. No regrets here. ~ John Arnold, Bloomington IN

Eric and Tucker were on time, professional and prompt. Explained the process, detailed with me work…read moreperformed when finished. Great work, fellas!!!

I would not recommend them as I've experienced degraded customer service over the last decade…read more Especially, the woman who answers their phones. She's rude, unhelpful, and has no customer empathy. We've been an Indy Irrigation customer for over 10 years, mainly because they installed our irrigation system. They're customer service has degraded year over year as their prices increased. This year we reached a breaking point. They were supposed to open our system as part of our maintenance contract. We were out of town when they arrived. They left with the water turned off at the street because one of the valves (for our garden) was stuck on. The technician didn't fix it, stating that he couldn't find the valve box. Indy Irrigation should know where it is -- they insstalled it and it's right next to the garden! We contacted them and they wanted to charge us for another trip to our house, and they couldn't guarantee when they would arrive. They were currently scheduling into July, but no guarantee. My wife told them that they were going to lose us as a customer and the woman at the office didn't budge. Ten plus years a customer, 10+ years paying annual maintenance contract. No more. Goodbye Indy Irrigation. We called another company and they are coming out at 6pm today. They recognized the urgency of the situation, and the opportunity to get a new client.

First install of my wood stove didn't go so hot. But Troy at Chimney and Masonry Outfitters got…read moreout right away and agreed to redo the install. He was extremely professional and responsive and he got the job done right. Sometimes things don't go right - but these guys care and will work to correct mistakes. Would definitely hire them again!

We bought an older home and the chimney needed repaired before we moved in. They worked well with…read moreus and the job went quickly. Four years later, when we had our hot water heater replaced, we found out that the vent that was installed for the furnace and the hot water heater hadn't actually been venting. This was verified by the installer of the water heater. I tried calling to discuss and could only get voicemail. They called back the next day and could send someone out to look at it for over $300.

Do NOT waste your time, like they did mine. Man was 45 minutes late (I learned he will not stop…read moretalking). Learned his entire life story, he said many questionable things and some foul language. Was in my home for over 2 hours. Gave me a quote for new unit $18,000. The quote from the company I decided on is the exact same equipment I will be getting for $10,000 less. Tried to get me to schedule before he left and said he would take $200 off, thanks but no thanks!! He saw a woman and tried to take advantage, or maybe that is their typical cost. But get another quote before picking this joke of a company.

I had an emergency in the kitchen around 4:00 p.m. July 23 - a faucet leak - going everywhere! -…read moreand called 2 local plumbers who couldn't come out until Friday morning. I called a 24/7 plumbing service who said they couldn't come out until Friday morning.... then I saw Chapman 24/7 service, called them, and they sent Alex Haywood out within the hour. I was SO grateful that Alex was available after hours to fix my leak and minimize the damage the water has caused. I will always use Chapman for my heating, plumbing, and AC issues!!