Awesome Italian bakery, everything is so good. The cannolis, lobster tails and Whoopie pies are the best. The pistachio macaroons are to die for. read more

Picked up small cannolis for a party tonight. Didn't think my regular bakery made small cannolis. Have you ever tried to cut a normal size cannoli? This is where the price factors in. Wanted to spend less than $50 Asked for 1.5 dozen ($54) Young girl said $3per cannoli. Ok a lot of money but whatever. I get by printed receipt and find out they are $3.50 per cannoli. It's not about $54 vs $63... It's false pretense My box was already packaged. I took the cannolis Know your prices Hope they are good tasting Won't be back, no matter how good they are No prices anywhere listed in the store ANYWHERE read more

I had ordered 2 platters for my daughter shower one was all pastries as he stated all the best for you. It was supposed to be many eclairs, lemon squares, brownies, cannolis. Yes I did say I had ppl with nut allergies he said no problem with that platter no nuts in anything. I then ordered a cookie platter. I stated that I wanted the pistachio cookies and he said oh those have nuts totally fine. I assured him that was fine. That's what I wanted. I wanted the nuts in the cookies. Tell me I had to come in a couple days to confirm the order which I did while I was in the store and I confirmed my order. I said oh can I pick up a couple cannolis lemon square and a brownie brought it home tried it and realized that the cannolis had cream instead of ricotta so I called the store and just asked if I could get ricotta in my cannolis for my order on Sunday. He did shouted at me on the phone saying that his cannolis do not have cream. They're only ricotta. I stated that I had just been in there and I, the cannolis I picked up they did in fact have cream whatever I was just wanted to make sure the ones that I got for Sunday had ricotta. Yesterday morning I go to pick up my platters and I realize it's not the platter that I order so I asked to see the order sheet and he came out and said what's the matter with it and I said I did not order all cannolis. He said you called and said you wanted ricotta in your cannolis I said that is correct for some reason he took it upon himself and changed my whole order and gave me all cannolis and then tried to tell me well. You have allergies. You can't have stuff on the tray no that's not what you confirmed with me yelled at me in front of other customers he said fine I'll change it. Nope I have 20 minutes to get to this venue. I don't have the time very unprofessional very rude. I would not go back there. My cookie platter did not even have the cookies that was supposed to be on there. There was no pistachio cookies for the amount of money that I paid totally not what I paid for very unhappy. I normally would not write a review, but I felt this one needed it. read more

The baked goods were not that fresh We bought a variety of items to bring to a party. While some were ok many of the items were dry and did not taste fresh. For premium priced baked goods we expected much much better than what we paid for. read more

Going to Gaetanos has become quite the family affair, and it feels like visiting your Italian grandfather; he's a very kind and patient man who loves the kids, and they love him. From giving them toys to sitting down and eating calzones and getting Easter cookies, you get North End quality in the Metro West area. They even have Italian sodas that I don't see many other places. I highly recommend this bakery. The pastries, coffee, and calzones are amazing, and the hospitality is even better. read more

Gaetano's Bakery - Bakeries Near Me - Holliston, Massachusetts

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I stumbled on this bakery by accident. I was coming out of a nearby parking lot and saw the sign. Always looking for good bakeries, I tried some cookies a few days later. About a month later, I ordered apple dumplings for my family for Thanksgiving. They were a huge hit! I ordered a blueberry pie and received a custard pie as well. They are unbelievable! My mouth is so happy! I'm happy I ordered more pies to pick up in a couple of weeks! Not only is the food delicious, but the service is equally good. Friendly, courteous and smiles when I walk in. A bakery where you feel at home! read more

Valentine's Day surprise made my week!! I love sweets, especially cannolis, so when my boyfriend gave me this (with a beautiful bouquet of lilies) I almost screamed with joy! I have been on a mission to try all the bakeries in the vicinity of Boston, so you could call me a bakery expert. Gaetano's blew my socks off! Not only was the shell of the cannoli nice and crisp, but the cream was delicious. I really loved the cookies as well, which surprised me! When I am back in Holliston, you will for sure see me at Gaetano's Bakery with a crumb trail following me wherever I go. read more

Gaetano's Bakery - a croissant and a heart shaped cookie - Bakeries Near Me - Holliston, Massachusetts

To start the only person in the place was a bored and uninformed teenager. Everything house baked was overcooked . The famous pistachio cookies were so over baked they had to cover them with tons of powdered sugar to even sell them. The tiramisu was old and basically whipped cream and one layer of stale lady finger. the run baba was dry and inedible. Cannoli was limp and sat for too long. Find another bakery for classic Italian baked goods. read more

I can't say enough about this place. Not only are the pastries, cake and cookies beautiful to look at but they are delicious. I can't wait till next time! The people are so friendly alot to pick from I was able to take my time and look at everything. I'll be back soon read more

Absolutely horrible. The child running the front looked like he was high and couldn't even focus on what I was asking. When I asked for zeppole he 1. Looked confused 2. Asked if I need them......that is why I'm there 3. went in the back and boxed it up and this is what I got (see photo below). Then there was a minimum credit charge of $10, so I asked what the most popular cookies were and the kid couldn't tell me. So I ended up spending more than I even initially wanted to. To get week old fake Zeppole. Never in my life have I ever even a more disgusting looking Zeppole and poorer customer service. Never going out of my way to go here ever again. If I could give 0 stars I would. read more

Gaetano's Bakery - "Zeppole" - Bakeries Near Me - Holliston, Massachusetts

Amazing customer service! Friendly owners! My children love their cookies! As italian person really enjoy !!!

Ordered desserts for my daughter's wedding and was not disappointed. I told Guy how many people were invited and he put together 4 trays that was perfect. he said that would be plenty and he was right. Thank you Guy Joe Leone read more

I love this bakery so much. We celebrate birthdays monthly at work and get our cake from here every time. Everyone looks forward to cake day. They are so delicious and beautiful. The guy that runs the bakery always takes care of us and goes above and beyond- even on short notice. It's really cool to see the pride he puts in each cake. We got a strawberries and cream cakes yesterday and almost everyone had two slices it was so good. I've never had a bad experience. All of the other treats are also delicious. We've tried the ricotta pie ( a favorite), cookie assortments, macaroons, calzones. You can't go wrong. read more

Gaetano used to be the head baker at Mike's pastries in Boston, I'm so glad he opened up in the burbs! He made my parents wedding cake over 30 years ago, extremely talented and nice Italian guy. If you are ever in need of a cake or pastries, gae has you covered! We use him for all our events and birthdays, cannot recommend enough read more

Fabulous pastries! Owner was friendly and made up eclairs for me while we "experienced" the cannolis, which were fabulous! We need this place in Franklin, MA. Great place to order desserts from for a party! Where have you been my whole life? Love, love, love this place! read more

Guy is great. Food is amazing and service is fantastic. Love the location & the shop is clean and inviting. If you are in Holliston this is a must stop, you won't be disappointed read more

5 stars just doesn't seem to be enough for the perfection they delivered! Gaetano's made our wedding cake for our September rustic themed wedding. I had little preferences with the exception that I wanted sunflowers. After a couple of meetings and very little direction from us, the cake was PERFECT! They went above and beyond to make our picture perfect cake. It was delivered right on time without a single issue. When it came time to serve our guests we were overwhelmed with the amount of comments we got on how amazing the cake was. It was nothing short of perfection! read more

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Lobster tails are the best around! They have all the pastries you would expect. Try their pistachio macaroons! Everything is fresh and the Service is outstanding! read more

I've lived in the area for three months and I've already ordered three cakes from Gaetano's! The flavors are excellent (I've tried carrot, red velvet, and Boston cream) and the prices are affordable. The staff is really friendly and they're happy to customize to your needs. Overall, great value. And of course the pistachio macaroons are as addictive as advertised... read more

Gaetano's Bakery - Bakeries Near Me - Holliston, Massachusetts

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Love this little shop. I highly suggest their Neapolitan and their lobster tail, they're incredibly delicious!

Great selection. Very nice employees. Cannoli dip and cookies are very good! Highly recommend.

wow. Just left the store where the owner was yelling and swearing at the young cashier who was helping us all because my husband wanted to see what other candles they had for my sons birthday cake! I get that it was behind a register but there was no need to cuss and scream from the back room completely embarrassing the poor cashier (who was phenomenal by the way)! I will not be doing business here if that's how he treats his employees! The owner needs to attend some serious anger management classes read more

Poorly decorated. Looked more like it came from someone's home Not from a bakery. Your cookies and pastry are so good I expected this cake to be just as good. It was embarrassing to serve. The two circles were supposed to be wedding bands. read more

Gaetano's Bakery - I was disappointed in the decorating of this cake. The two circles are supposed to be wedding bands. The cake decorating in general was poor - Bakeries Near Me - Holliston, Massachusetts

Gaetano's is an awesome local bakery. I am a huge fan of their canolis and my wife loves their gluten-free macaroons. Also they do cakes! read more

Gaetano's Bakery - a cake with a cat face on it - Bakeries Near Me - Holliston, Massachusetts

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I tried this place over and over again with the hope of someday getting all freshly made pastries. I give up... If you need to sell your stale old pastries, reduce at least your price. read more

This is my new go-to bakery. The owner is incredibly kind, gracious and they make an AMAZING cake. Seriously, I walked in to get a cake for my husband and I's anniversary and the end product was one of the best cakes I've ever had. It was a strawberry shortcake and he filled the middle with FRESH strawberries that were so tasty. There was so much effort from start to finish, this places takes pride in what it does. Thank you so much. read more

We've been going to this bakery for about a year now. The staff are very nice and welcoming, especially Gaetano! We feel like family when we go there. The raspberry napoleon cookies are my favorite and my husband really likes the Boston cream cake. It even comes in a mini size. Next time you need cake or pastries - go to Gaetano's! read more

We ordered a cake and when we picked it up it was not at all what we asked for. I called back to explain and the owner barely let me speak and said he didn't have time for this and if we didn't like the cake to bring it back for a refund but refused to correct it and hung up on me. Our event is tomorrow and we don't have the cake we asked for. We will never go back here even though we like to support local business. Extremely rude. read more

I was absolutely horrified to find out that my cookies were very stale with not much flavor I was really hoping that it was taste but was disappointed the cannoli shells were extremely soft and the filling fell on the ground. And when I called to complain he hung up on me. Never going again read more

Stopped by Gaetano's before the holidays to grab a few treats for my Dad's birthday and had a great experience! It was my first time in their shop. The staff was friendly and helpful and quickly got what I needed. We ended up with a few cannolis, an eclair, lobster claw and peanut butter brownies that were out of this world! My Dad was so happy. We will definitely return to Gaetano's! read more

Ordered for a graduation party and everything was perfect. Rainbow cookies are amazing and addictive. The cannoli delicious. Also ordered a traditional cake with a layer of chocolate and vanilla. So moist, everyone raved about it. Great service and easy to phone in the order. Everything was fresh and ready for pickup. read more

Gaetano's Bakery - Cannoli and rainbow cookies - Bakeries Near Me - Holliston, Massachusetts

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Gaetano's simply has the best pastries around! I highly recommend the carrot cake it's delicious. Only four stars because last time I went they had no frozen yogurt which they usually have. Bring back the frozen yogurt! read more

We had ordered a cake and cupcakes for my grandson's birthday.He wanted a Spiderman themed cake. The owner helped us in a bind as it was really last minute but the cake was excellent. The staff is very helpful. The cake was half chocolate fudge and half vanilla cake and was scrumptious . Thank you for an incredible cake! We will be back! read more

Went in on Valentines day morning to get treats for family. Cannolis were decent, definitely made the day before. Giant whoopie pie was driest cake ever! Lobster tail looked pretty, but tasted days old. Woman behind counter was very helpful and pleasant. Due to below average quality, I won't go back. read more

This is the worst bakery ever. I ordered 2 cheesecakes and 2 can plus that wear old and stale. I will never use this bakery again. I threw it away for fear I would be sick. read more

going to Gaetano's Bakery tomorrow!! Can not wait, love the brownies, pistachio cookies, cannoli's and cupcakes ! Awesome bakery!! read more

Had a bad experience in my first time and ls time there... keep hearing how good they are but their manners is something they need work on. All I said is hello because there was no one at front .... Nasty voice in the back replied yelling "HOLD ON RELAX". We all have bad times but you don't take it out on your customers specially in this tomes when we are trying to support our local businesses... the food may be good but the attitude to the people helping keeping the at flow.... Not good at all... read more

Called today and was hung up on several times. Thought I may have dialed the wrong number, so I called back. Someone answered the phone, immediately put the phone down and left the line open. I heard the owner say "don't answer the phone, this person has called several times and won't give up". If you don't want people calling your business, don't have a business. We all understand it's busy around the holidays, but you can always tell the person to hold or call back later. Will be taking my business elsewhere. read more

Placed order several weeks before Christmas ! My husband Picked up our order Christmas Eve and it was completely wrong . Called the bakery and was asked to bring order back( thought this was odd due to Covid) but brought it back anyway. The original order was a large tray of pastries and cookies. I receive just a tray of cookies. When my husband brought back the tray he was given a hard time and told that's what I had ordered even though they had a slip with all the information on it with what I originally ordered. They did redo a tray with some Pastries but very few and not a variety that it was supposed to be as well as cookies. The tray they redid was half the size of what I ordered originally and paid for. Just the fact that We had to go there twice on such a busy day was upsetting and then to be questioned and told I was wrong was very unprofessional. I would not recommend this Bakery. read more

Delicious and fantastic service. Ordered a birthday Boston cream pie during COVID over the phone and they brought it to my car. It was beautiful and delicious! We have never been disappointed in anything we have gotten there...true old school Italian bakery with a modern twist. Wonderful owner and staff. read more