I enjoyed my visit at Vavoline in Liverpool and would rate my experience at 4 stars for the…read morefollowing reasons: 1) The clean and organized work place 2) The staff was friendly, helpful, and easy to work with 3) I felt well informed on my options, but not pressured to buy anything 4) The quickness and convenience 5) Definitely pricey, although searching for coupons online can help. I was able to easily find a $5-7 dollar coupon on the Internet in a very easy Google search. In addition, you can sign up for text messages while there to get an additional $5 off. So my total was $12 saved. However, it is a pricey place, so I still paid a lot more than I would have somewhere else. I visited around 6pm, so very close to closing time, but the staff was still super friendly as if they just started their shift. Even though I initially parked in the parking lot, they still walked over and checked up on me, which was considerate. I know nothing about cars and they were very informative on the oil choices I had. They helped me out with new wind shield wipers and put in a reminder sticker on my wind shield. They also let me know my serpentine belt had minor cracking, that I should be aware but not worried, and that he'd make a note in his system about it. Overall, I felt very good about my purchase and would recommend this business to other.

Amazing customer service ! Very pleasant and accommodating! Would definitely come back againread more

I have been taking my vehicles there for over 15 years. The Shop Foreman has been there since the…read morevery first time I went. The management has always been friendly and always willing to work with the customer. I have never had any problems with their quality of work. They have even been willing to help (loosen nuts, etc.) and give advice when I try to do some minor maintance myself. We know that maintaining a vehicle can get expensive once in a while. This is just a fact of vehicle ownership. Yet, they always has coupons and a Monro credit card, if money is tight. Their rates are reasonable and I have only had to use it twice.

I drove here on a flat tire today, because their hours online stated that they were open. I got to…read morethe shop, where their hours also said that they should be open, but it was fully closed up. No sign explaining why they might be closed, or anything.

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

(Long story short, great place, good people. 5 stars, 10/10, would recommend)…read more I'm incredibly impressed by the level of service that Jeff and his colleague (Marcello, I believe) provided during my recent visit. My tire had a leak and I initially brought it in to a different local discount tire place, who shall remain nameless. Due to the placement of the nail they wouldn't patch it. They offered to put on a new tire, which I was trying to avoid, so, I went to Firestone to see if they thought it was patchable. Jeff and the crew were a little busy and said it would be about an hour wait. I was hesitant to stick around, but after we talked some more and he asked the right questions, it was determined that it was leaking pretty fast and I should really get it taken care of. The waiting room was clean and comfortable, with a TV, a charging station (with all of charging cords), and free coffee and water. I had some issues with the charging station, but Marcello came over to help get it working for me without pause. While I was waiting I overheard Marcello helping an elderly regular customer and it was heartwarming. She was quite anxious about an issue her car was having but he handled the situation with patience, poise and professionalism. So often the elderly are talked down to, disrespected, or taken advantage of and that definitely wasn't the case here! Jeff, a service manager and the tech for my work, went above and beyond. He quickly noticed an issue with my key fob (it doesnt lock/unlock consistently, and I need to pair my fob to my start button in order to turn it on), and was able to fix it! A daily frustration, completely resolved! He also noticed that my inspection was due and was able to take care of that right then, too. I could have been out over $100 at the discount tire place and only had a new tire to show for it. At Firestone, I got the patch installed, my inspection done, fluids topped, fob fixed for roughly half that. The positive experience was worth the novel. Jeff and Marcello gained a customer. Thank you for coming to my Ted Talk. The End.

I had been to this store before and went back to have the alignment and Car Care Package done. I…read morewas running 15 minutes late and called to make sure that it would not be a problem. I talked to Jeff True, Service Manager, who very courteously assured me that would not be a problem. When I arrived, Mr. True met me. He was as professional in person as on the phone. He was courteous and listened when I told him what services I had scheduled and would he mind explaining the functions. He explained in detail what would be done and about how long it would take. I was extremely impressed that Mr. True spent the time explaining the services in detail and answered all my questions and I never felt rushed. After my interaction with Mr. True in the future, I will schedule services but only if he is there. I do not usually write reviews, but I was so impressed by how service-oriented he was and what an asset he is to Firestone. Paul B. Smith

Had a Very positive experience at Carmen's today. I had my…read morecar inspected for annual DMV. I feel it was thoroughly inspected and now feel much safer driving it. The young woman who helped me make the appointment was very efficient and extremely helpful while I waited for my inspection that took about 45 minutes. It was so painless. She informed me the gentleman who inspected my car was a man who had retired but Carmen asked him to work for him after he had closed his business. Carmen's is a very efficient and tight family and I highly recommend. Paul Sitzer

Great place to take your car. Very experienced team of top quality mechanics. They are one of the…read morefew places that I take my vehicles for service.

Christopher was super knowledgeable and helpful with my oil change & did not pressure me into…read morebuying anything extra. took 5 minutes and was honestly a really easy experience, I'd recommend it to anyone in the area

Had a quick oil change here in anticipation of a road trip. The staff was so friendly and…read morecommunicated with me through the whole process. I did not feel pressured to accept the additional services they offered. I was able to use a coupon I easily found online. Will stop here again for an oil change!

Been using First Auto for 5 years. They're honest. Do…read moreexcellent work at a fair price. Great customer service. May be new management but it's the same great shop.

I'm so grateful to First Automotive! I'm a Canadian senior passing through Syracuse on my way home…read moreto Montreal from Florida. Meanwhile, today, July 2nd, is First Automotive's last day open before the July 4 th long weekend! While driving North on the I -81, my brakes started to make thundering noises a few hundred miles south of here. I knew this was bad news. I arrived to First Auto early this morning without an appointment , stating that I believed I had an emergency on hand. After a visual check, I was told NOT to drive on the highway! Furthermore, to allow me to safely drive back to Canada, they squeezed me in and said that they would repair my front breaks. I am so very very grateful! These guys may have literally saved my life! Thank you First Automotive!

Great prices and did exactly what i asked to be done without trying to sell us on other parts that…read morethey thought we should have. They got the job done quick and communicated well about how to fix the rest of the issue without needing a shop, but gave me a quote as requested for other part.

This is the only place in town for the best rustproofing, Rust Check [Google Rust Check and be…read moreamazed]. They are so much more thorough and the water proofing solution they use gets everywhere it's needed. Check it out to save $ and your car. I've used their competitor's rustproofing, and it costs way too much and misses a lot of those secret little places where rust can form. Rudy's process is much different and much, much better. Additionally, they are the most pleasant people to deal with, and they keep appointments on time. I'll never go anywhere else for my service needs because they offer full services for all of your car care needs at reasonable prices.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++