1. G & S Printing

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Hawthorne, CA

G & S Printing

5.0 (8 reviews)

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FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(120 reviews)

I have been a regular customer at this FedEx location for a while now. Today was my first time…read moreshipping internationally to Japan. I am so happy and glad Julian was there to greet me and offer me assistance with all my questions. Kevin gladly assisted me with the Fedex email I had to send them with my tracking labels that I did not know I had to take with me to ship international. They both are really cool and cary a very positive attitude and that's one more reason why I continue coming back. Please acknowledge Julian and Kevin for their great customer service and positive energy. Carlos S.

The Baseline: For a printing and mailing center the business should have great service, good…read morestaff, and ability to find solutions to any issues. Service Requested: I had some 3x5 cardstock flyers made up for the local Wiseburn Educational Foundation Rock Around the Block that I gave a file the night before and picked up the morning of the event. The turn around was great! Sheidy and Mariah helped me size up my print to make it look great. Great team members! Quality: Professional quality prints and were cut to size. No extra work on my part so I was very satisfied. Value: There was a special running for the prints and I got a great value for the advertisement flyers to hand out. Paid under $300 for over 500 3x5 cardstock color flyers cut to size. If you think what that would take on a home laser printer and time on a cutting board you will realize what a Great value this is.

FedEx Ship Center - Package drop off

FedEx Ship Center

(148 reviews)

I normally do not leave reviews at any places that are not restaurants; and I figure people only…read moreleave reviews for businesses like this when things only go wrong. However, today I want to do the opposite and shed light on a situation that Maryanne helped me out on. I had a unique situation because I ordered an express replacement yesterday due to my phone breaking and needing to get it replaced before I leave out the country tomorrow. I was in heavy communication with Apple, and as soon as it arrived in Los Angeles they alerted me. They told me I can go pick it up and they removed the normal restrictions they put on their packages due to my unique situation. I called the FedEx customer service because this location does not have a dedicated phone line (moot point) and they confirmed the package was there. I asked if it was ready for pick up and can I go grab it now, and they said yes with the upmost confidence. I did not trust it so I told him to make notes on my account just in case, as I hate waisting trips. I ended up going up there earlier today around 11ish and that is when I met Maryanne. The angel sent from heaven!! She greeted me when I walked in while she was helping other guests. First good sign of excellent customer service. Then when I got to her I informed her about what was going on she asked for my information. I was not ready and could not find my information for the strangest reason, so she took other guests until I found my information. Once I did she took everything and told me that my package was consolidated and I could not get it until that was rectified. Normally they could do it but they were short staffed today and it was mixed in with 1,000 packages of regular mail due to the weight. She saw my look of disbelief and I explained to her the situation customer service told me, but she already informed me previously that they did not accept phone calls so no one at their location told me anything. She said she can take my number down, and if they have a slow period around 2pm when the next person comes in she will look herself to see if she can find it. She said if she didn't call that means they did not get slow. The rest of the day went by and around 4pm I got some free time so I decided to take the chance to see if by chance they had found it and forgot to call. When I walked in, Maryanne was still there and told me she could not find it. She showed me her hands (looked as if they were ashy from sorting through packages) and I believed her and knows she tried her best. They started to get busy and she asked the supervisor is possibly anyone else would be able to look for it while the other representative and her took care of the customers waiting in line. I waited to the side about 30-40 minutes waiting. I was drafting up a an email to the executive office to voice my concerns on how everything went down no fault to the location itself. Just being promised something that obviously would not occur tonight. As I am halfway through the email, the supervisor comes up and says are you "LJ" I said yes and she explained to me that she somehow luckily found the package. She explained to me what consolidated means, and that this is not normal on saturdays and when short staffed. However, she said luckily she knew what to look for, and only looked due to Maryanne's persistence to help me get my package. I want to sincerely thank Maryanne, and the supervisor for helping me get my package tonight and ensuring I have happy travels, versus the latter. I want to remind the people who come to this location, to give them a chance, and actually leave good reviews not just bad ones when things don't go your way. The staff here is nice and genuine when it comes to problems, and I saw how helpful they can be when I witnessed them assisting other customers. I understand there may be company policies that prevent me from expressing my appreciation monetarily, but I sincerely hope this gesture conveys my genuine gratitude for your hard work and efforts. Please know that your dedication and willingness to help have not gone unnoticed, and I truly appreciate everything you've done. Thank you kindly for all your help today, and continue to be amazing at what you do! Sincerely, Lanon (LJ)

Paid for an overnight package delivery and 4 days later still hasn't arrived. Called and was told I…read morecould get it for pickup. Show up to this location and was getting the worst customer service. She just stood there blinking at me and refused to attempt to pick up package. Stated it's too much work. Asked for her name so I could report her and she refused to give me employee number and legal name. Will post her here instead hoping the manager realizes that some people should get trained before hiring.

G & S Printing - copyshops - Updated October 2026

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