I had an extremely disappointing experience with Salus Saunas. After paying in full and confirming…read morea delivery date, the company abruptly cancelled my order without a legitimate reason or professional communication. I've filed a formal complaint with the Better Business Bureau (BBB) and the Washington State Attorney General's office for documentation. Buyers should research BBB complaints and proceed with caution -- communication and fulfillment reliability are major issues here. they will provide false pricing, timelines and then cancel the order and not communicate with you or refund you.

We had the best experience with Salus Saunas. Javier was easy to work with and made sure to address…read moreall of my concerns. He helped me find the perfect sauna for my backyard. We went with the Huum heater which is absolutely beautiful, powerful and has wifi app control. We got everything delivered 1 week after ordering and it took a few days to assemble it all. We had a few questions during assembly and Salus helped us resolve it quickly. Highly recommend this team

Been here once before and had a great time. Nice facilities and all. Just have a grievance with the…read morecancelation policy. We had a booking for 2 people for a social sauna, and both woke up ill the day of. Not wanting to spread any illness, we called and attempted to reschedule to another time. David notified us of the no rescheduling policy within 7 days (insane), and advised us to give our time slots to any friends that might want them. I understand needing to enforce a strict cancelation policy in order to keep a business functional, but including reschedules in that policy is a little wild. Von Sauna has now taken $88 dollars out of our pockets in return for providing no service.

We booked our session a few weeks in advance. We went on a Sunday in the middle of the day…read more The location is very easy to find and they have a front kiosk that you can check in at. I recommend coming dressed with your swimsuit on underneath as there is a tiny locker space before you enter the sauna, but it is not private otherwise you can utilize the public restrooms nearby. Our host did a great job of explaining best practices for utilizing both the sauna and taking a cold plunge into Lake Washington. Water stations are available, but you should bring your own reusable water bottle. I noticed other groups had also brought some hydrating snacks that they were munching on in between the hot and the cold. The sauna and the lake were approximately 190°F and 45°F, respectively. We booked a social session so we were in a sauna room with a bunch of other people. When you enter the sauna, you need to bring your own towel to sit on. There are essential oils that you can use and water to create more steam on the rocks. Our host came in periodically to re-fuel the fire with fresh wood. In the sauna, there is a sand timer that lasts 15 minutes. Then you do the cold part and jump into Lake Washington. It's absolutely freezing cold! You can either go down the metal ladder to ease yourself in or jump off the dock. Most people immediately get back out, but you can stay in there for a couple of minutes. Because you have to utilize steps and a dock ladder (at least to climb back up and exit the water) I would say this experience requires an abled-body. We had an excellent time getting to know the other people in our session and bonded over the ridiculous temperature extremes. I would absolutely recommend this experience and would love to return again.

The infrared saunas here are hot but a nice way to relax and detox!…read more I received a gift card to try this place out from an acquaintance, so decided to swing by. We booked an infrared sauna session (sweat with a friend) for the evening. This location is tucked away in a small strip mall and once you arrive, you are greeted, sign a form, and remove your shoes before entering the main area. The sauna space was nicely organized. There are sauna booths that are separated and have a little bit of space diretly in front of the sauna entrance covered by a curtain that allows you to undress and store your belongings. In our space, we had a timer, a call button for the front desk, a mini fridge with cold hand towels, a sign with all the different color options for the chromotherapy, and a small bench/basket for your belongings. As someone who does not regularly go to saunas, I had to take several breaks throughout the 45-minute session, but it definitely did its job and had me sweating! We enjoyed being able to adjust the colors for the chromotherapy as well. After our session, we were able to rinse off in the shower, and there is a sand room in the back where they set up some non-caffeinated tea for you to decompress. I enjoyed this part because the sand was so smooth and soft, and they do their best to create a calm ambience in the room even if you are just looking at a mural of the ocean. Some downsides for me personally: I felt the space was a bit small and cramped. Each sauna and other offered services are in small box-like rooms that aren't full rooms (the walls do not reach the ceiling). There was only one shower room, and the sand room was a bit tight (only 4 seats). I'd be curious to see if the other locations have a similar or different layout. Additionally, because the walls of the rooms do not reach the ceiling, nothing is soundproof. You can still hear some noise from other folks while in your sauna and are encouraged to keep noise to a minimum to maintain a calm and relaxing atmosphere. Lastly, I believe there is supposed to be a way to connect a bluetooth device in your sauna as advertised on the website, but we couldn't really figure out and weren't sure if it was a good idea to bring any devices in as it was super hot. That said, it wasn't something we absolutely needed so we just decided to hop in and enjoy the sweat. We enjoyed our infrared sauna and would recommend it if it is something you are looking to do regularly. It looked like they had several different membership options that give you access to different services each month.

Amazing experience at City Sweats Bellevue!Everything was clearly explained with helpful signage,…read moreso the whole visit felt easy and relaxing. The mineral shower and tea after my session were such a thoughtful touch and made it feel like a full wellness ritual. This was hands down the best sauna experience I've had -- can't wait to come

My husband booked me a hydro facial and while the esthetician was friendly and respectful and did…read moreask me my comfort level, after sharing that I was in pain- her hand was quite strong with the machine and left me with petechia all over my face, neck and chest. I have bruises on my collarbones. I recently had my labs done and have no issues that would lead me to think this was a medical concern. I have also had recent hydrofacials from other spas with no concerns- notably one in February. I felt I needed to follow my etiquette and did tip her 18% but I will not be coming back- I left in a great deal of pain and look like I have been beaten up. Edit: 6.15.26: my dermatologist shared that some of the damage to my skin may be permanent from this service. I am heart broken.

I came here on a weekday for a 60min hydrotherapy appointment and had a great time! When you check…read morein, they have a locker reserved for you and they will bring you to your locker. The locker comes with a robe, slippers, and a towel that you can use for the duration of your visit which was really nice! The hydrotherapy space has 5 sections that you can go around in order, so one hour is just enough time to explore all of the sections and stay for one last soak in the hot tub. It reminded me of the experiences I had in Iceland at Sky Lagoon with the 7-step ritual. Would highly recommend!

Gone multiple times, place never fails to disappoint. The soap smells nice and the hot tub is…read morerelaxing to chat with people in

I deeply considered gatekeeping this place, but I realize that if more people visited Hothouse Spa,…read morethen the world would be a better place one person at a time. It's my first spa experience, and I couldn't be more pleased! Loved the cleanliness, strength of the jets, and the serene ambiance. I have a sensitive nose, but it was never triggered. Usually I'm nervous to go barefoot but I felt comfortable enough not to. Excellent attentiveness from Bea as well. Looking forward to visiting again!

I went to Innerfit for postpartum massage. I had called them on phone but didn't get any response…read morefor an appointment so I ended up doing it online for which I had to create an account with Vagaro. Personally I don't like making accounts at random websites and would have preferred to have it done over phone. When I got to Innerfit for my appointment there was no one at the reception and I thought they were closed. I rang their doorbell and was greeted by Theresa who was my massage therapist. Theresa was warm and welcoming. She had 17 years of experience in this business and she did a great job. She told me they had to cut down because of COVID and were slowly getting back their business, which explained the empty reception area. I felt very comfortable and relaxed after my massage. So apart from the slight issue with making appointment everything else was great. Theresa made up for it by giving me a great massage. The massage room was small but clean. There was light music for ambience. I had a good experience overall.

This place is a hidden gem in Bellevue!!! The staff and facility's are great, it's got such a nice…read morerelaxing atmosphere, you can go and be yourself no one is judging you they just want to help you get 'innerfit' you see it's not just about getting healthy on the outside here they want to help you get healthy on the inside too. It's all about mind, body and spirit. I love Yo-chi on a Wednesday evenings and the infrared bike is awesome too. Get in here before the crowds find out about it!!! Ok so here is an update as I've been back and had a micro current facial I can honestly say it's the best $95 I've ever spent, my skin feels amazing and I've had so many compliments about how good I look.

I honestly feel bad I haven't reviewed one of my favorite places to visit! David and his family are…read morewonderful people who provide the best service! I feel welcome each time I walk through the door and always leave refreshed and in a better mood. I recommend Arctic Elevation to anyone who is seeking some relief from a hard day or simply to getaway from the busy life, we all seem to have. I'm excited to see how far this business will grow in the very near future!

Compression therapy on legs was wonderful. I felt my legs lighter and was relaxed. Almost like I…read morehad message on my legs for 30 mins. Leg swelling improved significantly . Highly recommend compression services.

My partner and I have been members of Yuan Spa for years, and we both truly enjoy it. We love…read moreadding hydrotherapy before our massages -- it's the perfect way to fully relax and unwind. I usually book with Desmond, who is kind, welcoming, and very experienced. His massages have helped me significantly with my mobility issues and have supported my recovery after an accident. I always leave feeling better than when I arrived. Highly recommend Yuan Spa, and especially Desmond!

Booked a massage and hydrotherapy, pretty easy to book online or call in (required for a couples…read moremassage). Easily accessible, few blocks away from Bellevue Square and even walkable from the new 2 line link. Parking is available in their small garage but only for 3 hours (validated online with a code Yuan Spa provides). Otherwise there's street parking. Arriving early is a plus to use the washroom or relax in their lounge area with snacks (wasabi peas, banana chips, and honey pretzel sticks) and hot tea. Shoutout to Jessica and Emma for our massages. They were extremely comforting and the hour flew by insanely quick. Hydrotherapy is self guided between a hot pool, cool pool, steam room, and dry sauna. All are soothing but many gyms have these as well, so I'm torn whether it's worth it. However, definitely a nice supplement to other services here in the same location, which is a fair argument. One thing I hate is the check out process. After checking out, they'll ask if "you'd like to add a gratuity" which I always feel is just a darker practice in the social moment. A good massage deserves a tip for quality service, but hydrotherapy feels like an interesting gray area. However, it's easier to just give a percentage on the total amount. On the flip side, I love how they also provide up to 30 minutes buffer after hydrotherapy (maybe also other services, but we ended on hydro) to shower and leave. Passing that half hour mark would result in a charge rounded up to the next hour.

This is NOT a "hang out all day at the spa" spa. You have 45min prior to your service to enjoy the…read more"amenities" (aka a pool, pictured, and a small sauna that we didn't use). This is clearly stated on their website but my bestie who booked it didn't realize when she booked it for us, so this is your warning now! The pool was outdoors and it gives a perfect PNW vibe, and it's heated so it relaxes you prior to your treatment. You can hear people walking past the entire time, though, and also the window that is by reception looks out at the pool so people constantly walk by and stare. My treatment (a Swedish massage that turned into more of a sports recovery massage) was great but I mentioned being sore from a workout and my therapist took that as "she wants a rough massage", so it wasn't particularly relaxing. I did provide feedback here and there but mostly succumbed to it, and quite frankly it was probably what my body needed. The massage was good. But the real kicker is the lack of room anywhere. It feels like everybody is on top of you because there's no room to maneuver about. For example, the bathroom in the locker room contains one shower, and then the locker room has an additional shower. So if one is used, you can't go to the bathroom, or if the other is used, it kinda feels like you have no privacy. (I used the one in the locker room cuz I figured someone may need to use the toilet so I'd keep that open, but then there were no hooks inside the shower so it reinforced that lack of privacy--I'd have to use the ones outside the door.) Speaking of the locker room, the place to get ready after your treatment was right by the door in the locker room so it felt like you were in the way as people would come in and out. I specifically asked my massage therapist to not touch my hair so I wouldn't have to wash it so I could more easily get ready when I was leaving. This is only a problem who intended for it to be a day spa, but if you have a room nearby you can just go get ready there. All of these are minor inconveniences but stacked, this just makes this spa not for me. I won't be returning.

TL;DR: turn your al dente body into an overcooked limp noodle!…read more Parking: shared lot with valet parking. Atomosphere: Super relaxing experience with a very zen feel. Service: Friendly staff and accommodating. Very welcoming environment. The massage experience was fantastic and I felt like a limp noodle when I left. There are lockers where you can set your own electronic pin on and place your things inside. Showers are right next to the lockers. You will be given a bathrobe and a pair of slippers to borrow during your visit. Complimentary water in the waiting room. I definitely recommend soaking in the outdoor hot tub before your treatment, though I was not a fan of the ants.

I've always loved the beautiful surroundings and comfortable atmosphere at The Spa and Salon at PRO…read moreCLUB, but I was even more in love with it earlier this week. I arrived at The Spa about a minute before my 90 minute Relaxation Massage was scheduled to begin. I had just driven 45 perilous minutes in the heavy rain and I was very much in need of relaxation. Fortunately, I had completed the necessary form prior to arrival. Efram greeted me pleasantly, checked me in, and asked calmly if would like to proceed straight to the waiting room and have someone bring my robe and slippers to the massage room. I was thrilled with being offered this option so I would miss less of my massage session. I quickly said yes. When Tracy, my massage therapist, greeted me she noticed I wasn't in a robe and slippers. I explained that they would be brought to the room. She was very kind as she led me to the room. When the robe, slippers, and bag arrived, Tracy took care to put my belongings in the bag, place my slippers on the floor, and put the robe in a warmer. When she finished my delicious massage, she placed my robe on top of my covers for me to easily access. Once she left the room, I slipped into the robe and felt the heat caress my skin. I felt so cared for. Efram checked me out with a smile and efficiently. He asked me how everything was and I told him everything was wonderful! I couldn't stop grinning, I was so happy about my spa experience. Thank you Efram, Tracy, and everyone at The Spa that work so hard, for making it such a special place.

I've been going to this salon for a number of years. Overall, I've been happy with their services…read more There were some hiccups, but they course corrected along the way. For hair cut and balyage, I had to try a few stylists to finally find the one I like. Although Everytime I go their prices have increased! And it's getting to a ponit I'm considering switching to a different place.. I've also done facials in the past and Jenny was my favorite aesthetition. She is very skilled and takes time to answer any questions you have.