I have been coming here for years. They do not disappoint. I judge Chinese food spots based on their crab rangoon and boneless spare ribs. Both at Fusion are on point. The Rangoon has a great flavor and the pastry is crispy. The boneless spare ribs are thin and flavorful, not fatty like you get at other places. I might have to go back today after I post this! Staff is always nice, and the spot is cute with several tables. It can fill up quickly on nights and weekends though. They have a small bar area as well. We typically get the crab rangoon, boneless spareribs, rice, and general gao's. The most recent time was a few weeks ago, I got what was pictured. We ordered a pu pu platter for two and rice and it was plenty for us. Delicious spot if you're in the area. read more

Fusion House Restaurant - Pupu platter - Asian Fusion Near Me - Methuen, Massachusetts

Been here many times and the food has always been great. This time, our dishes lacked the full seasoning that we are used to from Fusion House. Also, our fried rice was missing vegetables and eggs. Will chalk it up to a bad night or chef. read more

Go early. The ambiance is nice and staff were accommodating. Food was great. Be back next time read more

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Ordered food for New Year's Eve. 30+ hours ahead of time for 630 pick up on New Year's Eve. Understandably they were behind. I arrived at 630, expecting to wait 20-30 minutes. Every single 630 order went out before mine. Still. I am ok with this. The longest wait for a 630 order was 25 minutes including a very large $300 order. (One 6PM order waited 40 minutes, no one apologized to her), I had nothing else to do but pay attention. I was told at 7 that my order would be ready in 3 minutes. 20 minutes later, I had watched SEVERAL orders that were set for 7 PM go out before I saw my order. At which point I asked for a 10% discount. I was the only 50 minute wait and no one apologized for this until I complained. Even with that wait, I might have been OK if I was the next order. I was not. Many orders, even larger ones than mine, went out that were scheduled for 7. At this point I was chastised by the staff for asking for a 10% discount, which I don't think was unreasonable. I used to love this place. We ordered every New years eve and have never waited this long. And have never been treated so shabbily. Shame on you fusion house. This Veteran will never ever eat there again. Photographic proof of all of this. read more

Fusion House Restaurant - These are the 7 PM orders that came out before my 630 PM order. - Asian Fusion Near Me - Methuen, Massachusetts

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Been going to Fusion house for a long time. I always have major cravings for their sushi and crab Rangoon. We recently got the sweet potato roll and the Valentine roll (the Valentine roll is my ultimate favorite). The sweet potato roll did come out a little mushy which is don't love in a tempura, however the Valentine roll was great. Definitely a great spot for some takeout or a great bite to eat. read more

Fusion House Restaurant - a plate of sushi rolls - Asian Fusion Near Me - Methuen, Massachusetts

The egg rolls burnt. Two separate times! 3 entrees NO white rice to go with them. We spent $80.00 and they were rude and unapologetic.. NEVER again... beware read more

Mi gente!! I never post on social media like that but this time I have to: I will never go to this restaurant again! They are very disrespectful and very money hungry. I went for lunch and ordered a lunch plate that does not state that it is "spicy" on the menu. I returned it because of how spicy it was and I was still charged for it. I complained about the spice and they basically said well that's what you ordered. I decided not to leave a tip as it was not good service to charge me for something we could not eat and there was nothing on the menu that advised that the food would be spicy. Mind you that they have plates that are spicy that have a spice indicator next to them and this one did not have anything. The owner came to me and demanded to know why I didn't tip and I explained. I am very good tipper but i refused to tip a place that served me something I couldn't eat and still charged me for it! She stated and I quote "get out of my restaurant, and I don't want to see your face here again"!! Mind you I paid $80 for food I couldn't eat! They have horrible customer service and their mission is money, not customer service!! Fusion House read more

Your New Years eve 5-6-7pm pick up time order has been on the table since 4pm seen it with my own eyes

Ok, I have heard so often that Fusion has the best Chinese food. I have given it 4 chances, and I do not agree. The Chicken in the Ginger Chicken was like rubber. The eggrolls have hot mustard in them. The regular PuPu Platter items are ok, but far from the best I have had. Their prices are on the high side. They only offer combo platters during the week for lunch. read more

Overpriced, overcooked;or maybe just be reheated food. The atmosphere seems overworked and underpaid employees. It use to be amazing in all that could be, but since after the covid blow, it's been below normal. Do not recommend read more

Fusion House is consistently delicious with all their food services. The drinks are always nice especially the Mai tai's! I suggest trying the sashimi. Sit at the sushi bar and watch the sushi chef make sushi right in front of you. Crab Rangoon's are awesome. So is the fried noodles. The owners are very friendly. It is amazing to walk in and be recognized and welcomed. read more

First time in years that we went back. Forgot how good they were. The drinks phenomenal. Food is from the best ingredients and fresh and flavorful. The services top-notch it is hands-down one of the best eating experiences around. read more

Docked another star for lousy service. Went last night and the place was hopping. We had the same waitress as usual, they do not change that much here. Service was slow, and she never returned to check how things were, to refill water, or ask if I wanted another drink. Also the broccoli they they serve on most of the hot dishes was cold. Also- we had a qualifying coupon. However it was not honored as the total has to be before tax. Was only off 3 bucks, but the total was over $50 as the coupon stated. read more

Good spare ribs,fried rice was good.Wasn't a fan of the duck.It was cold and bland.overall good place to eat.

The worst place to eat. save yourself some money go somewhere else. bland and soggy food.

My mom was very excited to take me here for lunch because she knows how much I love sushi. She seemed disappointed when we got the lunch menu because she said there were a lot more choices on the dinner menu. However, I thought the menu offered quite a few great options for lunch at very reasonable prices. In the end, I opted to order off the regular sushi menu and my mom tried a lunch bento box. Holy cow, the bento box was enormous for only $10.95. I definitely think that is the best deal on the menu. She got two dumplings, a small salad, 6 large pieces of california roll and a large portion of orange sesame chicken. My sushi came out beautifully plated and I couldn't wait to dig in. The rolls were large and very fresh. I also tasted my mom's sesame chicken, which was crispy and full of flavor. We both left very full and very satisfied. It turns out, this is a sister restaurant to Sato II in Stoneham (which I've been to and loved) and also another in Arlington. It's tough to find good Asian food in Methuen, and I think this restaurant is a slam dunk. I hope it sticks around for a long time! read more

Fusion House Restaurant - Eel avocado and spicy tuna maki - Asian Fusion Near Me - Methuen, Massachusetts

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Food great, service is good ambiance is okay but I can't wait for the new one opens up!!!!!

Update: my last post was to describe the early-covid days and how I felt very comfortable with the pick up process. A year later, the pick up process is still the same with the plastic barrier. They do however now also offer delivery and [I think?] dine-in experiences. Hoping they continue to survive as a business. Sushi is great- whole pieces of fish and not something thrown in a blender. House fried rice. Chow fun. Beef and broccoli. General tso's. Pupu platter. read more

Love this Chinese restaurant. Been doing mostly take out her for a while but never had anything but great food. The women at the best always knows everyone's name like we were old friends. The food is always tasty, hot and ready on time. Recommend this to anyone who asks about good Chinese food in the valley. read more

I ordered lunch takeout from Fusion House, which serves Chinese and Japanese cuisine. The place is very cozy which offers a full service dining room, sushi bar, and takeout service in a corner strip plaza space. For lunch, I ordered the Sweet Ginger Shrimp ($6.95) served with pork fried rice and choice of appetizer (I chose egg roll). The food was ready to go in about 10 minutes. The portion of food was just right for lunch. The Sweet Ginger Shrimp had tender jumbo shrimp with water chestnuts and a mix of fresh vegetables (yellow & green zucchini, snow peas, carrots, onion) in a semi thick sweet & mild spicy sauce. The fried rice was prepared fresh with a soft rice texture, carrots, peas, onion, and tender pieces of roast pork . The egg roll was crispy and not greasy, filling had shredded cabbage, spices, ground pork, and shrimp. The food overall tasted fresh and had good flavors. I would definitely order again from Fusion House, one of the top Asian restaurants I've been to in the area. read more

The food is 5 stars here. I'll start off by saying that. The service though is why I only gave it the 3 stars. We came here the other night to celebrate a special occasion. We weren't in any rush and didn't particularly care that it was busy and that we would have to wait a few extra minutes for sushi. The waitress warned us about this ahead of time, and suggested ordering an appetizer as well to have before the sushi comes. Well....we ordered and all the food came out at once. No big deal...but we were sitting at one of the small tables, so space was at a premium. The food was amazing. I got a couple oysters (they were having $1 oysters that night). Quality was amazing. Then we got the beef tataki and quite a few nigiri pieces and 2 rolls. we were planning on ordering more sushi but when the waitress came back, she took our plates away, but also took the chopsticks and the soy sauce dishes. We looked at each other and kinda laughed like "guess we are all done." So there goes another $15 she could have added to the check if she just waited.... Then we order dessert (still hungry cause we didn't have the extra sushi). We split the lemoncello dessert. AMAZING the sweet and the tart was perfect. I had put my spoon down and was done but there were a few more bites left that my boyfriend intended to eat....SHE CLEARED THE DISH BEFORE HE WAS DONE!!!!!!!!!!!!!!!!!! Not impressed with the service, but will absolutely go back because it was delicious. Just will hope we don't have her again. read more

I got take out from Fusion House, and I will be definitely getting take out from Fusion House again! I ordered Sweet Potato Maki ($5.25) and Avocado / Kappa (Cucumber) Maki ($4.50), and 10 minutes later, it was ready! The Sweet Potato Maki was nice and warm, which is a great sign that it was actually made right then and there. It was not as crunchy as I would have liked it to be, but I still thought it was tasty nonetheless. The Avocado Maki came with a GENEROUS amount of avocado, which I personally enjoy but might not be for everyone. The seaweed seemed a bit too chewy, but again, tasty nonetheless. While I have never actually sat down and eaten here, I would still recommend Fusion because of the yummy and reasonably priced sushi. read more

Fusion House Restaurant - Avocado (Cucumber) Maki ($4.50) and Sweet Potato Maki ($5.25) - Asian Fusion Near Me - Methuen, Massachusetts

LOL - just called to place an order to celebrate something for my daughter and they refused to acknowledge the 'Sushi & Sashimi Combo' that was on their menu...on their website...that I was looking at while ordering. Oops! Instead of trying to work something out- they argued with my wife for 5 minutes before we hung up. Shameful! Shame what has happened to this place - beware! Check your receipts! Took a screenshot - https://imgur.com/a/6yMBSjl. And -- just placed our order at China Star instead. read more

I really love this place, the Spicy Tuna Appetizer is simply a phenomenal dish. I tired something new off of the Sushi menu it was had a blueberry on the top of each piece it was very good. I was in Fusion House mid week and brought a friend who was wanting to try sushi. She is a Vegetarian, and had a few dishes and she even tried the Spicy Tuna Appetizer and loved it all. I saw a dish that looked phenomenal on the plate, and I was very pleased with it the Chilean Sea Bass special with a brown sauce over noodles. Really no need to go into Boston for a good sushi spot - we have one right in Methuen! read more

Fusion House Restaurant - Sea Bass Dinner special - Asian Fusion Near Me - Methuen, Massachusetts

Best sushi/chinese/japanese/thai food in all of the Merrimack Valley. They never disappoint. Friendly service, good drinks, impeccable food. If I could give them 10 stars, I would! read more

So beyond upset with the customer service I got today. I have been a faithful customer for so many years and I will never step food in that establishment again. For a $9.00 meal you lost a great customer. Please before ordering make sure you double check the menu and the Orange Chicken that anyplace else it is a sweet chicken is by far the most spicey chicken I ever had. Extremely sad. read more

I went to Fusion House for lunch with a bunch of co-workers. There was plenty of parking available. From outside it doesn't look like much but inside the place made a nice and stylish impression and everything looked very clean. It was not very busy and we were able to place our orders right away. My choice was the Orange Flavored Beef with brown rice and a spring roll and Miso soup for $6.95. Although my co-workers got their food very quick I had to wait for almost 10 more minutes until my order was served. The food was well made and decent portioned. Overall it was a nice experience, good food for a very reasonable price and since the place is down the road from my house I will certainly go back for more. 4 Stars from me with the hope to be served at the same time with all the others at the table. read more

I heard so many good things about fusion House couldn't wait to try the mai tai was awesome. I got egg foo yong chicken wings and bone in ribs. All were Wayover cooked and very dry I will give it another shot I may have just stated that a bad time service was nice and friendly restaurant look clean read more

Fusion is an upscale restaurant. My family and I have been there 3 times and every time we were there, the food was always great. We intentionally tried not get the same dish since we wanted to try most of their dishes and we weren't disappointed. We still have to try their sushi and I don't mind going back. It has become one of our favorite family restaurant. Appetizers were exceptionally good. Notable dishes to try are House Fried Rice, Crispy Duck, Sizzling Seafood Platter, Hunan Spicy Beef w/ Broccoli, Egg Foo Young, Pork Cutlet Katsu, etc... This is also where I first tried the "soft-shell crabs" appetizer and they are to die for. Hmmm, I can still taste this in my mouth. If you live near Rt 110, visit this restaurant or if farther away... it is worth the trip. The place might be small but cozy and warm. Prices are reasonable considering the high quality of the food and service. read more

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I received a Christmas gift certificate for this place. I was so grateful until I placed my order. I ordered a Pupu patter for 2 and a pepper steak dinner. 1st the Pupa patter was not enough for 2 people. 2nd the pepper steak meat was so chewy it was almost like rubber. I was so sad for the person who gave me the card. Not a good experience at this place. I will never ever recommend this place to anyone. read more

The chicken fried rice with extra bean sprouts is one of my favorites but I did not like the chicken on the stir fry is weird texture it's bland and chicken soggy and I just ate the veggies and left the chicken next time I will try the shrimp maybe that's better read more

Fusion House Restaurant - Combo#2 - Asian Fusion Near Me - Methuen, Massachusetts

Never disappointments...our favorite Asian cuisine restaurant! Crab Rangoon, shrimp friend rice and ribs is our go to. My husband swears by their salmon dinner as well. read more

If I could give this place a 0 star I would. The service here, coming from the owner of this place, was RIDICULOUS and UNPROFESSIONAL. The owner is cheap and does not care about their customer service. We came on a Monday evening and the place was empty. He was fighting and willing to lose customers over an $8 dish. I came with a couple friends, one of whom does not eat noodles. He ordered a plate, and asked for the noodles to be substituted with rice. The server, who barely spoke English, said ok, but still brought back the noodle dish. So we tried to send it back with rice this time, she said we still had to pay for the original dish. We asked to speak to the owner, and he comes over very hostile, and yelled, "you guys order the noodle dish, we give you noodles!!" When it was actually the servers fault who did not understand our order. I was appalled the owner was yelling back and forth, unwilling to satisfy our needs. It is not a difficult task to scoop rice out from the rice cooker to serve and make their customers happy. Unwilling to do anything about it; we just had to pay for the food and leave. Even though the food was left untouched. I've eaten here many times before, and The sushi and some of their dishes are really good. But the awful customer service is just not worth it all. read more

My delivery order for Black pepper chicken and Szechuan spicy chicken was enough to make me realize that I should never ever order from this place. What they claimed to be Szechuan, was something complete different, not to forget raw chicken. Black pepper chicken was on similar notes. My search for decent Chinese food in the area continues. read more

Sub par customer service delivered with an attitude. They have messed up our take out order twice, this last time forgetting to include the main dish. After driving home and calling to let them know, they denied and refused to deliver or make good on the missing food. Decent food, terrible customer service/attitude. There are better choices in the area. read more

I did a lunch delivery and am very disappointed. I ordered Sashimi lunch combo, on my takeout menu and online it says 3 pieces of 4 types of fish. It arrived with only two pieces each(8 pieces instead of 12 promised). Over the phone I was told that it includes sushi rice on the side. My order arrived without it. Very disappointed, this was a waste of money! read more

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Placed an order for New Years, boy was this a one star experience! I placed an order a day ahead with a 6pm pick up time. Got here claimed that order was not placed. Had to wait over an hour for new order. Employees kept encouraging to buy drinks at the bar - why would I give them more money when they can't even remember my order? When order was finally ready - they didn't give me any condiments (attention to detail anyone??) Advice - don't order here for New Years. It was a hot mess. Other customers had the same problem and had to wait too! Not a positive experience. read more

Love Fusion House!! Food Has Always Been Delicious, Fresh, & Excellent!! We Usually Go At Lunch-Time, When There Are "Special" Plates (Chinese!), and You Can Add A Single Appetizer, (for Free), and another Single Appetizer for An Extra Small Fee!! All Menus Are Great & Plentiful!! Japanese/Sushi (Hence, "Fusion") Is Also Fresh & Excellent!! The ONLY Thing Is, "SOME" of the Employees, Can, AT TIMES, Be Hard To Understand, (Chinese Speaking), So You Have To Ask Them To Repeat What They Are Saying!! Also, (ONLY) A FEW of the Employees, (Also At Times), Need To SMILE, and Be A Bit Kinder, (They Were A BIT Abrupt (Women), Which Also Only Happened A Couple of Times. Why I Gave 4 Stars Rather Than 5 Stars)!! read more

First I was appalled, second I was enraged, third I was disappointed. We came here last night, expecting a pretty decent meal because of the Yelp reviews beforehand. We ordered the Shrimp Shumai for an appetizer as we waited for our friends to join me and my hubs. It was ok, nothing special but ok. I then ordered the Pad Thai, and my husband ordered the Moo Gai Pan dish, our friends ordered the Chicken Udon Noodle Soup and Sashimi and Sushi. My Pad Thai had Shrimp and Chicken in it with minced peanuts and a light lime sauce, the first Shrimp I tasted was disgusting, a weird fishy taste indicating it was not fresh or had been refrigerated for too long a time. It was disgusting, I left all the shrimp on the plate and continued eating, the sauce was too much, there was too much of something, and I am not a picky eater at all, I have had Pad Thai a million times from many different spots and never has it been this bad. My husbands dish was OK, nothing special, it was a conglomeration of a bunch of stuff, some deep fried and some regular, the flavors didn't mesh well together. My friends Chicken Udon Noodle soup was tasteless, the broth was gross, and when her husband tried to say something to the waitress about it she started to argue with them, and said" you almost finished it and now you say you don't like it?" My friend took like 2 sips of the soup and her husband tried one dip it was mostly full with all the chicken and mushrooms still in it. She was extremely defensive and rude about it. We will never come back to this restaurant, it was distasteful and rude the way our friends were treated, as if they were trying to get out of paying, and he even pointed it out, he said I was just giving you feedback I wasn't trying to get out of paying. read more

My fiancé and I have never been so disrespected, EVER. We have never felt the need to complain but the food was just not good to put it in simple terms that we decided we would say something. We ordered our dishes, General Gau and Spicy Beef Basil. Which turned out to be not at all what we expected. The quality of the food was not good. We took, two bites, obviously to try it and waited for the waitress to come by tell her our dislike. By the time she came around to us, it had taken so long we just told her our complaint and asked for the check. When the check came in, they had not comp us for the food that we did not eat, so we asked to speak to the manager. Long story short. The manager began her defense with "You know that the customer is not always right." She accused us of trying to get "free food" (when we offered to pay for the drinks and the fried rice). This is just the short version of a 45 min argument. The point is, a business should not treat their customers the way they did. It did not look good on their part, arguing with a customers in front of other customer. She was just plain rude, as well as the sushi chef, who decided he knew better than us what we liked. We are probably banned from going there but we wouldn't want to anyways if we can't be treated with respect. read more