I had a lot of fun in the bungee workout class itself. The class was a blast, the music was great, and the moves were engaging and made the workout feel exciting. The equipment and setup were top-notch, and overall the workout experience was something I truly enjoyed.
Unfortunately, the welcoming and customer experience was not great for me. I didn't feel very welcomed and would honestly give that part an F. One of the instructors who was taking the class interacted with me more than the instructor actually leading it. I was also the last person to have my height adjusted--after everyone else had already been helped and was already set--which made me feel like I wasn't a priority.
I wasn't looking for special treatment, just equal attention and opportunity.
That said, I really did enjoy the workout itself. With a more inclusive and attentive approach, this place could be a fantastic experience. read more