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    Furs by Martin

    4.1 (14 reviews)
    ModerateFur Clothing
    Closed 10:00 am - 3:00 pm
    Updated 2 months ago

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    Ask the Community - Furs by Martin

    Review Highlights - Furs by Martin

    Vince has given me great service along with the best prices on my furs for the past 20+ years!

    Mentioned in 3 reviews

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    Morris Kaye & Sons

    Morris Kaye & Sons

    2.8(11 reviews)
    9.8 mi
    $$$
    Free estimates
    Locally owned & operated

    I called for an appointment to get a fur coat for my wife and got one that was convenient so we…read morewent in and got the royal treatment and left a happy couple. One thing is for sure and that Joel Kaye knows his business and has been at it for over 40 years at this point. Not every day you get great customer service but Morris Kaye & Sons is old school and they treat their customers really well! Don't take my word for it, call for an appointment and see for yourselves!

    Do not use this company. My wife brought my mother's fur coat here to have it made into pieces for…read moreme, my sister, and all the grandchildren as a surprise after my mother passed. We had a detailed appointment and agreed on everything, including pricing. When we picked up the pieces, there were major mistakes. The company ignored our instructions, claiming there wasn't enough material, and never called to discuss the changes. Even more upsetting, the embroidery with my mom's name, a sentimental detail, was lost. When we addressed the issues with Allison, she was defensive. There was no acknowledgment of mistakes, no input asked from us, and no apology. This project was sentimental, not about money, and the lack of accountability was disappointing. While this is a niche industry, I would never use this company. Their attitude toward their errors and lack of responsibility made a bad situation even worse. We have moved on to preserve the memory of my mom, but this is our honest experience. I'm sure Allison will respond with excuses and defensiveness the way she has done with us. Note: Response to Allison response. She is literally a habitual liar at this point. Literally, she is making things up and being untruthful. We are the easiest people to work with values and morals. We did not ask for more money back or a discount, just a little accountability and respect. We knew exactly what we wanted being a huge sentimental gesture and this company failed miserably and is now lying about it.

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    Morris Kaye & Sons
    Morris Kaye & Sons - Mink coat

    Mink coat

    Morris Kaye & Sons

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    Louis Vuitton Dallas Northpark Mall - The front where the fragrances and carry ons are sold

    Louis Vuitton Dallas Northpark Mall

    2.9(81 reviews)
    6.8 miNorth Dallas
    $$$$

    I've never had so much fun in a Louis Vuitton boutique! My friend visiting from abroad was looking…read morefor a very particular purse, and from the moment we walked in, the greeting was so warm and welcoming. There was no cold aloofness like in some stores. We were guided to the counter where my friend explored various options and eventually chose the most beautiful Monogram Empreinte Leather purse with one of the newest designs. The sales associate was amazing, showing us how the bag could be worn in four or five different ways. She was kind, funny, and incredibly helpful. We even had two sales associates give their honest opinions, which made the experience feel personal and genuine. The staff were so nice and even made us laugh as we discussed all the intricate details about the bag. My friend wanted to think about it, so we took a stroll and when we came back to purchase the purse, we had a different sales associate and he was also wonderful. After the purchase, we celebrated with a photo together in the store, just for fun - the associate even took the picture for us and was so sweet about it. I've had my first Louis Vuitton suitcase since I was a teenager and travel frequently with LV luggage, but I've never had such a fun, memorable time buying something LV with a friend. Some of the staff in the boutiques can be so cold or aloof, but not this one. They are so nice! I absolutely love the vibe here and highly recommend this location if you're in the area. The staff truly make it special. You can find the same merchandise elsewhere, but it's the warmth, smiles, and service that set this store apart. One gripe: if you don't have a residency in the US and are traveling, you can get the sales tax back (minus the processing fees) on these items; there used to be an office in Northpark Mall but it's closed (staff wasn't aware of this), so you have to do a tax refund at DFW airport outside security near American Airlines check-in at D30, and the hours are 8am-8pm. So if you do want to get your tax refund, make sure you get to the airport early as it's a huge airport will take some time.

    Poor customer service experience from Sue Garcia at this location. She was not truthful, she said…read moreI was purchasing 1 of the 3 remaining handbags in the country which wasn't true. She also could not give at ETA for the delivery, because she didn't want to admit she lied about the process. I would encourage customers to visit the Louis Vuitton store at Legacy West or Galleria, as I have purchased handbags at both locations and the service was phenomenal. And to Sue, your lack of transparency caused you to lose a customer and commission, I hope it was worth it.

    Photos
    Louis Vuitton Dallas Northpark Mall - The purse and jewelry section

    The purse and jewelry section

    Louis Vuitton Dallas Northpark Mall - The entrance

    The entrance

    Louis Vuitton Dallas Northpark Mall - Bag

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    Bag

    Furs by Martin - furclothing - Updated May 2026

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