I had a customer service issue with Again and Again a while back and initially left a negative…read morereview. The company has since made up in spades for the errors they made. I am perfectly satisfied with the outcome and encourage anyone desiring vintage quality furniture turned into visionary pieces to use Again and Again. I am concerned that Yelp marked my previous review as 'not recommended' when I expressed my concerns professionally, honestly and without malice. My previous review was perfectly warranted at the time. Now, however, the owner of the store and all the staff have diligently worked with me to correct the issues and have done so expertly thus the new review which is also perfectly warranted at this time. Thank you Leslie and Again and Again for your excellent customer service and excellent taste. Rose

Well.. all I can pass on is what my experience with Erin and A&A was. I have a set of two vintage…read moremod Milo Baughman Cantilevered sled chairs for Directional with ottoman in immaculate condition, redone with bright heavy chrome frames and grey shorn velvet ...I'll include a pic. I sent an inquiry to A&A and received a very enthusiastic reply saying my chairs were great and as soon as I agreed , she would send over the consignment form. Pretty standard. 50/50 split, but if she sells them online she charges you the consignor another $100 fee. But oh and you have to deliver the pieces to them. They have no delivery or pickup infrastructure in place. What kind of furniture store doesn't deliver ??? I explained in email that my chairs will not fit in either of our vehicles ( and I will not crush them in to make them fit ) and I got ... crickets. No further replies. This store wants no hassles , just bring them the stuff, then they rob you of half the value plus and then make the buyers pick up! Crazy. Plus the quality of items they sell is questionable at best. See a photo of these formica hexagon tables that are chipped dirty and frankly look sourced from a thrift store. So given that they want nothing to do with handling their stock ( my stock essentially ) why would I entrust my chairs to them? Since writing this Erin has sent two emails to get me to change my review.

Love this place. Has all kinds of stuff for sale. All workers wear masks and they do alot of work…read morefor the community. Come see this hidden gem for hard to find items at reasonable prices.

Items seem priced high for thrift store products for sale. Owner shared that taxes do not need to…read morebe paid as the business is a charity. Cash is expected pay.

Absolutely loved this quaint little store and everything it is about…read more The proceeds from the store itself helps support the East Lake Pet Orphanage. Did you know that each year over 200,000 pets in the Dallas areas alone are euthanized because of crowded shelters? This store is on a mission to make a dent in those numbers, and you supporting them can help save a life as well. Set in an old house on Garland Road in East Dallas, this store has a great mix of wonderful items for your house and yard. From glassware to statuary, they have you covered. The shop is a great place even before you realize the mission they are on! Once you understand the mission, it makes shopping here that much more fun! We bought a few things, but have several more on our radar to go back for. Check them out and support their cause!

Branded as a thrift store but more expensive than a normal thrift store. I think it's better to…read moreapproach SCT as a gift store rather than a thrift store. Lots of kitschy pet themed and animal themed items. I found something I could gift to everyone in my life. I'll be back to buy Christmas gifts. A good mix of new and used items.

keep up the good job prices is geat ,clean organized and…read morefriendly customer service. the have a huge variety of clothes, and unique items. Every visit feels like a treasure hunt ,and you can always find somethin special.

Worse service ever. If you black they will think your stealing. Looking to speak to corporate asapread more

I went in to get an older fur repaired (It was a family member's coat I had borrowed that was…read moremangled by my puppy). I encountered such honest and friendly people in this store. Not only did they help ease my mind and console me , they helped me understand how flawless the coat would appear upon completion of the repairs. I have never owned my own mink (and I'm 52), but since I had to borrow this coat, and since there were such beautiful coats in the store..my husband said "try one on". Yes...he bought me a beautiful fur of my own. But the incredible thing was that the owner helped me try every coat on several times and didn't stop showing me furs that fit my taste and body style, until I found my perfect coat. Go to this place! They are honest, fair and their customer service is impeccable.

Holding my property hostage!…read more Be careful you may get your fur back damaged or not at all!!!! I have stored my fur here for 10 years. The service is sourly but adequate. When I came to pick up my coats for the season my blue fox coat was hanging with the rest of the items on the stand. Mr. Martin did not make any attempt to bring it to my attention but there were pieces of the coat hanging torn off the coat. Not in the seam. Simply strips of the fur hanging of the coat. Mr. Martin waved the payment on the entire order to make up for the severe negligence in the care of my jackets, had me sign receipt and stamped it afterwards. He kept the receipt without giving me a copy. He said he would repair the blue fox and I could come pick it up shortly. He called soon after and tried to blame "somebody else" who repaired the coat. The coat has not been anywhere else for probably ten years and he himself did some repairs on it in the past. It would take quit a force to tear a fur like this. (again not in the seam). My husband called Mr. Martin who gave him the same improbable story of "somebody else has done it and it came apart all by itself" however repeated that the order is indeed free and for me to come pick it up. When I did, to my surprise I was asked to pay for the previously retrieved coats. The owner did not allow me to take my property without paying for part of the order that has been already completed and in my possession. So be careful - it can be you next time!

great selection thrift type store. some items were very pricey designer items but they had plenty…read moreof items under $15

Came here looking for a thrift store and holy smokes; this was high end! Louis Vuitton, Gucci,…read morePrada...it's more consignment than thrift but you'll definitely leave with something you didn't know you needed. I left with a new purse! Service was a little slow, there was only one line and no returns but the experience overall was good.

4 star thrift store…read more Clean, fair pricing, but just not a lot of styles that were appealing or fit me well. I guess all thrifting is a bit of a game of chance and being in the right spot at the right time. I came away with one new item for 4ish dollars, and most the fun with thrifting I feel is in the quest anyhow! I like the fact they have dressing rooms to try things on. Worth a visit. Employees were helpful in unlocking the fitting room to try things on.

Probably one of my favorite thrift stores in the area to browse because it's large/spaced out,…read moreclean, not terribly overpriced, and there's quite a bit to look at. I don't usually buy anything but that's just kind of the deal with any thrift store...sometimes they have what you're looking for, sometimes you find something special, but most of the time you just browse and don't find anything you want. That's fine, the browsing is most of the fun anyway. I have donated here before too, and they were nice about it.

Donation drop off was quick and easy. There were 2 employees sitting at the drop off zone and they…read morehelped me unload.

It's now called Irving Thrift. I went to see it for the first time and do not plan to go back. One…read moreof the employees was very rude walking toward us and yelling about the store about to close and saying that people are making themselves comfortable and she wants to go home. We decided to leave immediately because of her rudeness.