First class establishment. Andy and Manie are the best! They bend over backwards and are wonderful!…read moreThey do first class work. The store has one of a kind furs and accessories. I could have spent hours there. The prices can't be beat and I look forward to going back! Thank you so much!

I was disappointed to hear that Koslow's Furs was closing. I received a post card in the mail about…read moreNorth Dallas Furs. The location is a bit far from my home, but I decided to take my furs to them for storage and glazing. The customer service was great and the cost of glazing and storage was much cheaper than Koslow's! If you are looking for a place to store your furs, I recommend Dallas Furs!

I have depended on Valentine Furs for years! Their work, fur repair, storage, etc are second to…read morenone. I appreciate their attention to details & expertise in keeping my coat looking beautiful. Thank you!

Ann, JoAnn & everyone there are just lovely people. They got the job done for me and ensured I had…read morea fun, engaging and informative experience all at the same time. I needed estimates on 3 minks, and 2 of them cleaned. They clearly explained the details of the estimates of how furs are evaluated to a tee. I got the estimates within hours, and cleaned furs the next day, which was amazing. My cleaned furs shine like the sun, smell exquisite & have a renewed softness. They even went above and beyond, and pressed the taffeta on the reversible mink that I didn't have cleaned. They didn't have to do that, but they did. Valentine furs offers exceptional service and fur cleanings. And you will have a great time hearing all of their stories and watching the staff interact with each other like they're best friends.

I went in to get an older fur repaired (It was a family member's coat I had borrowed that was…read moremangled by my puppy). I encountered such honest and friendly people in this store. Not only did they help ease my mind and console me , they helped me understand how flawless the coat would appear upon completion of the repairs. I have never owned my own mink (and I'm 52), but since I had to borrow this coat, and since there were such beautiful coats in the store..my husband said "try one on". Yes...he bought me a beautiful fur of my own. But the incredible thing was that the owner helped me try every coat on several times and didn't stop showing me furs that fit my taste and body style, until I found my perfect coat. Go to this place! They are honest, fair and their customer service is impeccable.

Holding my property hostage!…read more Be careful you may get your fur back damaged or not at all!!!! I have stored my fur here for 10 years. The service is sourly but adequate. When I came to pick up my coats for the season my blue fox coat was hanging with the rest of the items on the stand. Mr. Martin did not make any attempt to bring it to my attention but there were pieces of the coat hanging torn off the coat. Not in the seam. Simply strips of the fur hanging of the coat. Mr. Martin waved the payment on the entire order to make up for the severe negligence in the care of my jackets, had me sign receipt and stamped it afterwards. He kept the receipt without giving me a copy. He said he would repair the blue fox and I could come pick it up shortly. He called soon after and tried to blame "somebody else" who repaired the coat. The coat has not been anywhere else for probably ten years and he himself did some repairs on it in the past. It would take quit a force to tear a fur like this. (again not in the seam). My husband called Mr. Martin who gave him the same improbable story of "somebody else has done it and it came apart all by itself" however repeated that the order is indeed free and for me to come pick it up. When I did, to my surprise I was asked to pay for the previously retrieved coats. The owner did not allow me to take my property without paying for part of the order that has been already completed and in my possession. So be careful - it can be you next time!

I sent a fur From Houston to Koslow's Furs Dallas for resale. Carla was very helpful and confirmed…read morereceipt of the coat. They took pictures of the fur and put it online for perspective buyers. Of course the optimal time to sell was during the winter months and it sold quickly once we approached winter. Manny called me with an offer and completed the sale. They sent me a check the following week. Koslow's are experts in the industry and my experience was excellent. I highly recommend this company for resale of fur coats. Thanks Carla and Manny for your cooperative attitude and for getting the coat sold. Peter

Professional and they are the best in their profession. Knowledge of furs and quality is better…read morethan I have seen in Los Angeles. Well worth the money. AA+++

Do not use this company. My wife brought my mother's fur coat here to have it made into pieces for…read moreme, my sister, and all the grandchildren as a surprise after my mother passed. We had a detailed appointment and agreed on everything, including pricing. When we picked up the pieces, there were major mistakes. The company ignored our instructions, claiming there wasn't enough material, and never called to discuss the changes. Even more upsetting, the embroidery with my mom's name, a sentimental detail, was lost. When we addressed the issues with Allison, she was defensive. There was no acknowledgment of mistakes, no input asked from us, and no apology. This project was sentimental, not about money, and the lack of accountability was disappointing. While this is a niche industry, I would never use this company. Their attitude toward their errors and lack of responsibility made a bad situation even worse. We have moved on to preserve the memory of my mom, but this is our honest experience. I'm sure Allison will respond with excuses and defensiveness the way she has done with us. Note: Response to Allison response. She is literally a habitual liar at this point. Literally, she is making things up and being untruthful. We are the easiest people to work with values and morals. We did not ask for more money back or a discount, just a little accountability and respect. We knew exactly what we wanted being a huge sentimental gesture and this company failed miserably and is now lying about it.

Perhaps invest in surveillance cameras?…read more Honestly why have a store in the first place if you're not willing to welcome all potential customers? Me and an acquaintance stopped to check out some fashion pieces, perhaps even a gift for someone and upon entering, the store owner, Joel, asked us what we did and what we were doing in the store. Understandable, however, to have followed us around the store without even as much as giving us some space was an uncomfortable experience. No one likes being surveilled, furthermore, no one likes being unwelcome and even profiled to a place that had their doors open. Imagine being asked what you did for a living, and then being followed.

Bifanos is the greatest place. They took great care of me and my furs and had wonderful prices on…read morethe furs I bought. Then one day I came back to town and found they had disappeared! I would give anything to find Stan and Marcene again.

Have used Bifano for years. The quality of their work in reconditioning my coats have been…read morestellar. The owner has been kind and gracious, she cleaned, reconditioned my grandmother's stole so that it looked like new. I will always be a customer until they close their doors

Excellent service and Sue was so helpful! My mom and I came in on a very busy weekend. I needed a…read morelot of help as this was my first LV bag, and I had trouble deciding which to get. Sue was very patient with me and helped me find the perfect bag. She also helped walk my mom through her options caring for and repairing her older LV bags. Thank you!

I am extremely disappointed with how this location has handled my $1,700 refund. I returned the…read moremerchandise, completed and signed the required banking paperwork, and was told the refund would take approximately two weeks. It has now been more than three weeks, and I still have not received my money. I followed up politely and was told the manager was "checking with the team," but I still have not received a substantive update. For a luxury company of this size, customers should not have to repeatedly chase down an approved refund or basic information about when their money will be returned. The lack of communication and accountability has completely changed the way I view Louis Vuitton and its customer service.

I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was my first time consigning items at this store, and I was heavily debating doing so after…read morereading other reviews. The first time I came to this location, I went into the store portion. I was greeted politely and directed around the corner to the back, where the appraiser is located. That day, my interaction with that lady was uncomfortable. She had a condescending tone and a bad attitude. She even said one of my items was "jacked" and refused to take it. Overall, it felt like my presence was an inconvenience for her. Against my better judgment, I let her take the other items. Fast-forward about a week, and I decided to pay a small fee to retrieve my items from the store. Once again, I was promptly and warmly greeted by the store staff, who directed me to the appraiser again. It was the same appraiser that was present previously. Again, my presence is an inconvenience to her. I tell her why I'm there, and she tells me to go to the store portion. I tell her they directed me back here, so she calls the store staff via her phone and refers to me as a "little girl." I went back to the store portion and the same staff apologized for the miscommunication, and began helping me retrieve the items I had previously agreed to consign. The remainder of my interaction with her was very pleasant. It is quite disheartening writing a review like this, considering my only reason for doing so was the negative experiences I had with a single person.

This little shop had the best service and selection! We had been looking for a prom dress and the…read morenew stuff that is out is cheaply made and not at all what we were looking for. This shop had a good selection of gently used and even some new with tags samples. The prices were amazing and the sweetest lady helped us. Even recommended a tailor nearby to hem the dress. Wish I had found this gem before wasting so much time at the mall.

I highly recommend Anonymously Yours! They have a great selection of wedding dresses all fair…read moreprices! I had a small budget and got out of there with a beautiful designer dress for only $300. I wasn't sure what I was walking into visiting a consignment boutique rather than a normal dress shop and I was very pleased! I had ideas of what I thought I liked but tried on so many dresses to confirm and the lady helping me was so patient and kind. We went on a Saturday morning as soon as they opened and they did get busy, but by the time we left it was slow again so i would say they probably get waves of people. I can not wait to wear it on my big day!!! Thank you so much ladies!!

My partner booked a soap making class for our anniversary and we had the best time pouring, mixing,…read moreand talking with Jordan! It was so much fun and Jordan made the process fast and easy. He was very fun and hyped us up the entire time. He was also informative about soap techniques and did his best to guide us through the process of making our own loaves, and stepped in if we needed assistance. You get to pick your own scent, up to 3 colors, addons like glitter, oatmeal, exfoliants, etc., and what size you want (we did the half-size which is about 7 bars). I believe it was around $40-50 per person and to book, just call Buff City and say you'd like to book a soap making class! You'll receive PPE for your clothes and goggles for your face so you don't have to worry about the mess. The soap making process took only about 30 minutes to maybe an hour because we spent quite a bit of time picking out our customizations. The soap has to settle and isn't safe to use for about 3 days, so you'll have to return to the store to pick up. I came back a day later after making the soap to cut it, but you can choose to have them cut it for you if I remember correctly, and it was such a workout! I loved experiencing every part of the soap making process and didn't want to skip the soap cutting because this always looked like the best part from what I've seen on TikTok. Because I went a day later, the soap was already pretty solid and so it was difficult for me to cut, but I was able to do both loaves by myself so it's definitely doable! My partner chose one of Buff's already mixed scents to use (I think it was "Commando") for his purple and gold bars while I mixed coconut, honey, and oatmilk for mine! Both smell and look really nice in my opinion and I know this is an activity we'll do from time to time once we run out of soap. Thank you so much again, Jordan!!

Disappointing service On Aug 24, my 16-year-old daughter…read morepicked up a bag of oil infused Epsom salt she didn't realize was already open. Half spilled out, after immediately notifying the staff they asked if she planned to buy it. Feeling pressured and embarrassed, she paid full price, $20 of her babysitting money for half a bag. I called the store after my daughter came home, clearly shaken by the experience. The associate admitted he remembered the incident and that the spill was still on the floor. He also explained they often have open bags for customers to test. Rather than offering a replacement with me on the phone, he said it was "fine for them" she paid full price for a half empty tester product and chose to debate me on my logic. I can't help but feel like they were simply taking advantage of the situation. Accidents happen, but customer service is the one advantage brick-and-mortar stores have over online shopping. If stores lose sight of that, they lose their customers too. I imagine Buff City will read this review. I don't want a refund, I don't want a full bag. I just hope Buff City considers retraining staff to handle these kinds of situations and to prioritize customer care. Do better.