Adopted my 5 year old cat at Petsmart through K911, a couple years ago…read more The Petsmart employees had obviously given him so much love and care, and were absolutely fantastic. Awesome communication with the rescue, who were invested in his well being and able to offer a little bit of his backstory. Our boy is everything and more. We're so grateful to have him and had a great experience with this rescue.

My niece and I visited K911 Rescue because she was excited to meet the cats and potentially adopt…read moreone. When we walked up, there was only a screen door at the entrance, which made it appear open to the public, so my niece naturally assumed it was okay to walk in and lightly tried to open it. I immediately told her not to, and at the same time the employee also said "no." We then stood there patiently for a couple of minutes while the woman continued moving around without acknowledging us or explaining anything. I finally asked if they were open, and she abruptly yelled, "No, I'm cleaning." The issue was never that she was busy. We would have completely understood if she had simply communicated that respectfully from the beginning. Instead, the interaction felt cold, dismissive, and unnecessarily rude, especially toward people who came in genuinely interested in adopting. What was also concerning was the smell. Even while standing outside at the screen door, the odor of cat feces and urine was extremely strong and immediately noticeable. It smelled as though the area had not been properly cleaned in quite some time. Overall, we left feeling very unwelcome and disappointed. I hope future visitors and potential adopters are treated with more kindness, professionalism, and care.

We attended the PAWS AND CLAUS event at the shelter. My family has been adopting our animals from…read morethe Antioch shelter for years. We have always had a wonderful experience. This was our first time attending this event. We absolutely loved that they had each family go in one at a time into the private space so that the animals could feel safe and less distracted. Not only at the shelter take pictures, but they had no problem with me setting up my tripod and camera. Andrea, Santa, and the other amazing worker (sorry I didn't remember your name) not only set up such an amazing backdrop, but also did such an incredible job helping the animals to focus and do their best. My dog Truman is a super picky dog when it comes to treats and they happen to have the one brand that he likes to eat. They really thought of everything!

I adopted a bonded pair of young female cats in May 2025. One of the best things I've ever done…read moreshortly after the death of my wife and last remaining previous cat. One of the best things I've ever done. Previous owner had brought them back twice (????).Staff was friendly and helpful.Had to wait while older girl recovered from spaying. All Good.

About a month ago, I went to Joybound People & Pets to adopt a kitten, and I had such a wonderful…read moreexperience. Everyone was so kind, welcoming, and helpful throughout the whole process. I was looking for a baby kitten, and thankfully I found exactly the little cat I was hoping for. The adoption process was easy and smooth, and you can really tell how much the staff cares about the animals. The cats are very well treated, and the conditions they are kept in are excellent. Everything was clean, organized, and the animals looked healthy, happy, and loved. Thank you to everyone at Joybound People & Pets for all the care and dedication you give to these animals. I truly recommend this adoption center!

My best friend lost her mom to cancer a few weeks ago. My friend lives out of state- so I have been…read moreassisting her locally. Her mom adopted the sweetest chihuahua from Arf back in 2021, the fur baby went blind about a year ago. So we were really concerned about how she would settle in a new environment, and we're trying to rehome the dog I went to Joybound a few weeks ago to ask if there was any chance they take back their animals in these circumstances. The woman at the welcome desk was so helpful explaining yes they do. She walked me thru the process to fill out the forms online They got back to my friend promptly to setup an appointment for a behavior assessment and vet evaluation. We had our appointment yesterday at 2. We arrived a half hour early so we wouldn't be rushed , and to help Lily stay as calm as possible. Everyone we encountered was delightful and so kind. No judgements- Lily came alive with tail wags and enthusiasm to be back at such a supportive rescue group. She was just basking in the attention and love. She passed her behavior test with flying colors. We were told she most likely will be going to a foster home first for a few weeks before she's available for adoption. We were told we can follow her online with her name, and see when she becomes available and she won't be on the website anymore once she finds her next loving home. Thank you Joybound for standing behind your animals and supporting families We also did not have to pay a surrender fee. We were encouraged to take our time and enjoy complementary coffee or tea, also offered a box of tissues We were already pulling out of the parking lot before our scheduled appointment time Can't think you enough for your kindness all around this hard experience

Love Animal Rescue Recon. We adopted an American Bully from them and it's been wonderful working…read morewith them. With so many great dogs and cats crowding the local shelters, it's nice knowing there's non profits like ARR that are helping solve the problem and uniting wonderful animals with their forever home. We worked with Barbie adopting our American Bully Toby. He has been a wonderful addition to our family and it was a delight working with Barbie. I hope more people think about adopting their next dog or cat from rescues like these because there are so many animals that need our help. Lastly, the next time you want to add a furry buddy to your family think about an American Bully (aka Pitbull). They're by far the best family dogs you could ever ask for. They're smart, great with kids and other animals, and easy to train.

We couldn't be more thankful for Animal Rescue Recon and our foster mom Barbie! We have always been…read morepassionate about adopting. In November, 2021, we decided to add another fur baby to our family. We already had two senior rescues but we noticed how fast they were aging. One faster than the other, and we didn't want the younger one to be left alone when we lose the older one. We adopted Leo, an energetic poodle, chihuahua mix and he has brought us immeasurable joy! Barbie genuinely cares about her fosters! She vets adopters very thoroughly! We had a meet and greet in a park to allow all of us to be comfortable with the match. We really appreciate that because we know that when Barbie gives a family the thumbs up, she knows that rescue will be going to a loving, forever home! Leo is the sweetest puppy and all he wants to do is play. That has been challenging for us because our senior dogs don't want to play with a puppy who can be a little too strong and a little too rough for aging dogs. We spend hours a day, playing with Leo, taking him on walks and throwing a ball but it just never feels like enough. He goes to doggie day care once a week to play with other younger dogs and is so happy there. That's when we decided that Leo needs a playmate, a younger pack member who can match his energy. We reached out to Barbie and she matched us with our newest family member, Love, a Chihuhua, Shihtzu mix. Barbie assured us that she wants to play and is fearless! We worried that Leo might be too rough for her tiny size, but let me tell you, she is small but mighty! If he gets a little too rough, she tells him off and remarkably, he listens! He is a lot more gentle on Love than he has ever been with his other fur siblings or us! Since adding Love to our pack, we notice the older dogs hanging around us again, when before Love, they spent a lot of time away from wherever we were with Leo. They watch with amusement as Leo and Love play all day. Sometimes one will jump in and play for a minute and then continue to let them wear eachother out. Animal Rescue Recon is an organization that changes lives! They bring endless joy into the lives of so many! I made sure to change my Amazon smile donations to Animal Rescue Recon of Oakley so they can benefit in the tiniest way, that will never be equal to the way they've filled our hearts! Thank you so much!

Thank you for not being compassionate about my situation, I message them about surrendering my cat…read moreor seeing if they knew of any organization that could help me out with re- homing my pet and in the screenshot I sent them you will see the response. No I didn't probably put enough details in it, but I still should have got a little bit of compassion. Yes, my cat is semi ferrel, I took a chance and adopted her this way and the organization that I adopted from lied to me because I found out there was more issues with her then they told me about and I didn't return her. I got her training and it still didn't work. I do love her dispite her behavior, that's why I didn't just open my door and let her go run free when no one will help. I have no electricity in half of my apartmemt because of this fire, no heat, no where to go, and I am still living here and trying to do right by my animals. This situation has stressed out my animals as much as it has stressed me out. Whats stressing me out is my animals may be suffering right now and I reach out for help and I get a nasty response from this organization and many more like them. If I had somebody to turn to so my babies are not suffering I would go to them instead of reaching out to a complete stranger. Hope and pray you never have a fire in your home and your fur babies have nowhere to go because these organizations that claim they help don't. If you can't help Then just tell me that instead of having a crappy response to me reaching out for help.

Horrific experience here. Dog from this place came with a urine drenched blanket and soaked in…read moreurine and had been in feces in it's kernel for at least 12-15 hours and very hungry. This place absolutely does not care about the actually CARE and WELL BEING of the animals. Formal complaints have been filled in the past and a new complaint now as well with the state. We need more rescues however this one is not here for the interest of truly helping animals and doing the right thing. Purely disgusting. The Vice President's behavior is all on video and very disturbing - poor animals!

Great store beautiful location! I loved coming here I got a red knee tarantula and I've been so…read morehappy since! Looking forward to getting more down the line! Me and my son love to come here and look at the spiders and small critters.

DO YOU LIKE FREE??!!!!! This location gives away free leeches with their snails! Come in today…read moreand purchase some snails to start your own FREE leech infestation! Found this guy in my quarantine tank within 30 mins of adding snails to tank.

Great place to come to wash your pet. $18 per token for 24 mins or buy 3 get one token free. Easy…read moreto take our dog a bath. They provide an apron, clean towels and a few treats. I always bring my own shampoo though because sometimes the shampoo they provide hardly comes out. So I suggest to bring your own. The employees are always helpful. I see them clean the bath tub right each pet for the next pet.

This place is fantastic, especially if you are looking for something specific that may not be easy…read moreto locate (pet food with no gluten, human grade pet food, etc.). My family has been to this location as well as the one in Clayton, CA and both of them are great. The staff is always very friendly, knowledgeable, and helpful. They make it a pleasant experience to shop there. The only potential downside would be that it is pricey. If you are looking for cheap pet food this is not the place. It's been worth the money for us, as we can tell how healthy and happy our dog is with the quality treats and food he gets. Also, our dog is training to be a service animal, so there are certain items we need that can be very hard to find. Pet Food Express is the place to go.

We rescued our beloved Minnie from Copper's Dream Rescue. This rescue is incredibly near and dear…read moreto us, and they do so much good. They have helped save so many wonderful animals. We have volunteered as foster parents for dogs for Copper's Dream and the rescue helped our foster babies find amazing forever homes.

We were a 16 year foster for them and while they mean well they have a single paid employee who is…read moreoverwhelmed which means not all dogs get the care they deserve. Communication is lacking, they are slow to respond to requests and at times you as a foster are on your own. That makes it hard, because we all want what's best for the dogs but in doing that we let the rescue off the hook and do their job for them which just reinforces what's wrong. Maybe they will get back on track, but we will no longer foster for them.

Great Resource of information regarding stray cats. It is hard to find someone to give you the…read moreinformation needed to provide help to animals in need. Grateful for the resources and this organization needs funding that could provide more needed assistance to stray animals who need help.

These place is very bad it tell people that they have to stay in a contact with them when they go…read moreout to recuse there cat. It takes them a long time to get out there. The people who work them are very mean . They say that other recuse feed the cats to pit bulls

Great staff! Loved Dr Ojala very easy to talk with and was very helpful and thorough with Reggie!…read more Costs are very reasonable and solutions to our issues made lots of sense! We are so happy that our friends recommend Dr Ojala!

My family and our dog, Bear are so grateful to Ojala Family Pet Care for their amazing service…read morethey provided today to us. My dog was whimpering and seemed to be in pain. So we called and they got us us in first thing Monday morning. They pulled some teeth, did bloodwork, cleaned his ears and he came home the same day! The prices were SO reasonable and the care was top notch !!! Our pets are the best of us and I am so grateful to have made the decision to switch over to them! I feel as he is getting older now we will have the best doctor, Austin to help us care for him. The whole team and family, Tuli, Alexa and the technicians were amazing. I recommend to everyone if you need a great vet go to Ojala Family Pet Care.