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Animal Rescue Recon

3.2 (24 reviews)

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She's the best!

I had a great experience working with Norma, my dogs foster mom. She clearly loved my dog and was very careful when choosing who to place her with. She is the most amazing dog and I couldn't think of a better fit for my little family. Norma was pleasant to work with, very kind, and very understanding. I'm not sure why there are as many negative reviews as there are, I can say that if a dog was taken from your care or you were denied for adoption, there was a valid reason. Some dogs need specific environments or people to thrive. I have confidence that ARR puts the dogs first, and I think that any good rescue should! If I ever have a friend looking to adopt I'll definitely be referring them to Norma, and ARR.

Sisters!
Vince S.

We have had a great experience with this organization. We originally saw a puppy we wanted to meet on adoptapet.com. She was being cared for by Natalie with ARR. Natalie called us back within a day, we sort of interviewed each other and set a date for us to meet. Natalie is warm, caring, energetic, informative and very responsive. The meeting went well and we adopted our little puppy and waited until she was old enough to be away from mom. Natalie took such loving care of mom and the puppies in her care. All 9 puppies survived despite mom having minimal care before Natalie got her. The puppies were raised in a warm, loving home with other friendly dogs to play with and humans to cuddle with. We later had an opportunity to adopt our puppy's sister end of January - so we now have 2 sweet, loving puppies in our family!! Both came with clear instructions for their care which was included in the adoption fee - all their shots, a microchip and spay surgery. There was also a coupon for a local vet visit which I used just to get them looked over. The puppies are now 6 months old and doing really well!! The puppies have an Instagram if anyone wants to see them - perdita_and_her_pups.

Cali after adoption-4 months

I had a wonderful experience adopting our puppy through the animal rescue recon. First of all, our foster mom Natalie Haufler is amazing. Not only did she socialize and get it our puppy prepared for a new family but she was very informative and detailed about the entire process of becoming a new owner. She genuinely loves dogs and went above and beyond to assist us providing information and tips about having a new puppy in Our life. She is like having a veterinary technician at your finger tips. Our little guy was very socialized and has been a joy to have. Another reason they deserve five stars is for their follow up and support. Our puppy had to return for a 2nd surgery due to an abscess from her spay. We fully expected to pay for this. Animal Rescue Recon paid for the procedure. The veterinary services they use at Central Boulevard Veterinary Services are outstanding (1280 Central Blvd/ Brentwood, CA 94513) Thank you Natalie, Animal Rescue Recon and Central Boulevard Veterinary Services. You all were wonderful

My little bug!

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Review Highlights - Animal Rescue Recon

Natalie truely cares about the well-being of all her foster children and who will be taking them home.

Mentioned in 4 reviews

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K911 Animal Rescue - Sleepy again

K911 Animal Rescue

(16 reviews)

Adopted my 5 year old cat at Petsmart through K911, a couple years ago…read more The Petsmart employees had obviously given him so much love and care, and were absolutely fantastic. Awesome communication with the rescue, who were invested in his well being and able to offer a little bit of his backstory. Our boy is everything and more. We're so grateful to have him and had a great experience with this rescue.

My niece and I visited K911 Rescue because she was excited to meet the cats and potentially adopt…read moreone. When we walked up, there was only a screen door at the entrance, which made it appear open to the public, so my niece naturally assumed it was okay to walk in and lightly tried to open it. I immediately told her not to, and at the same time the employee also said "no." We then stood there patiently for a couple of minutes while the woman continued moving around without acknowledging us or explaining anything. I finally asked if they were open, and she abruptly yelled, "No, I'm cleaning." The issue was never that she was busy. We would have completely understood if she had simply communicated that respectfully from the beginning. Instead, the interaction felt cold, dismissive, and unnecessarily rude, especially toward people who came in genuinely interested in adopting. What was also concerning was the smell. Even while standing outside at the screen door, the odor of cat feces and urine was extremely strong and immediately noticeable. It smelled as though the area had not been properly cleaned in quite some time. Overall, we left feeling very unwelcome and disappointed. I hope future visitors and potential adopters are treated with more kindness, professionalism, and care.

Brentwood Family Pet Care

Brentwood Family Pet Care

(426 reviews)

Dr. Jenelle Pinon has been caring for my baby boy, Bubba, for the last couple of months, and I'm so…read moregrateful for her care and support. When Bubba was recently diagnosed with diabetes, I felt overwhelmed and unsure of what to expect. Dr. Pinon took the time to explain everything clearly and gave me treatment options, including insulin or medication, so I could make the best decision for Bubba. I really appreciated that she respected my choice and helped me feel confident moving forward with the medication route. She has been patient, compassionate, and thorough every step of the way. She answers questions without making me feel rushed and genuinely cares about both her patients and their owners. Managing a new diagnosis can be stressful, but her guidance has made it feel much more manageable. I truly appreciate the care Bubba has received and feel lucky to have Dr. Pinon helping us through this journey.

A routine dental cleaning for my two dogs turned into a traumatic, expensive nightmare due to sheer…read moreincompetence and a disgusting lack of transparency. They "only" charged $3400 for the cleanings, and failed to ask us if we are OK for them to remove all teeth from what used to be one of our dog's cute overbite. We also had to pay another $1500 for a follow-up emergency visit because they injured the other dog (and failed to tell us about it). Doctor must have a twisted sense of reality, because they told me the dogs did "fantastic" when I was called after the procedure. Dog 1: Permanent Disfigurement without Consent They extracted all six lower incisors from one of my dogs without a single phone call to discuss the necessity or get my consent. They effectively destroyed his signature look and "overbite" forever. We dropped off our cute dog and picked up a "small beast" with only two visible lower canines, all because they couldn't be bothered to pick up the phone. And I will be requesting the x-rays and get a second opinion in the necessity of the extractions, because the other incident described below shattered my confidence in their competence. Dog 2: Injury and Cover-Up While my other dog was under anesthesia, the staff managed to lacerate both of his ears while trimming his face. Let that sink in: they cut a dog that was chemically immobilized and not moving. Even worse, the doctor called me afterward and emphatically stated both dogs did "fantastic," choosing to deliberately hide the injuries. They didn't mention a word of it during the face-to-face pickup, either. Dog 2: Late night emergency follow-up visit We only discovered the injured ears after getting home. When we called, they downplayed the cuts as "no big deal" and admitted they had used skin glue to fix one cut. They didn't even provide an e-collar. A few hours later, my dog was bleeding profusely--blood was literally pooling on the floor. We had to rush him to an emergency vet where we discovered the cuts were so deep they required actual sutures. Because of this clinic's "minor" mistake, my small dog had to be put under anesthesia twice in less than 12 hours. And we had to foot a $1500 emergency bill, after an incident that traumatized our family.

Joybound People & Pets

Joybound People & Pets

(612 reviews)

About a month ago, I went to Joybound People & Pets to adopt a kitten, and I had such a wonderful…read moreexperience. Everyone was so kind, welcoming, and helpful throughout the whole process. I was looking for a baby kitten, and thankfully I found exactly the little cat I was hoping for. The adoption process was easy and smooth, and you can really tell how much the staff cares about the animals. The cats are very well treated, and the conditions they are kept in are excellent. Everything was clean, organized, and the animals looked healthy, happy, and loved. Thank you to everyone at Joybound People & Pets for all the care and dedication you give to these animals. I truly recommend this adoption center!

My best friend lost her mom to cancer a few weeks ago. My friend lives out of state- so I have been…read moreassisting her locally. Her mom adopted the sweetest chihuahua from Arf back in 2021, the fur baby went blind about a year ago. So we were really concerned about how she would settle in a new environment, and we're trying to rehome the dog I went to Joybound a few weeks ago to ask if there was any chance they take back their animals in these circumstances. The woman at the welcome desk was so helpful explaining yes they do. She walked me thru the process to fill out the forms online They got back to my friend promptly to setup an appointment for a behavior assessment and vet evaluation. We had our appointment yesterday at 2. We arrived a half hour early so we wouldn't be rushed , and to help Lily stay as calm as possible. Everyone we encountered was delightful and so kind. No judgements- Lily came alive with tail wags and enthusiasm to be back at such a supportive rescue group. She was just basking in the attention and love. She passed her behavior test with flying colors. We were told she most likely will be going to a foster home first for a few weeks before she's available for adoption. We were told we can follow her online with her name, and see when she becomes available and she won't be on the website anymore once she finds her next loving home. Thank you Joybound for standing behind your animals and supporting families We also did not have to pay a surrender fee. We were encouraged to take our time and enjoy complementary coffee or tea, also offered a box of tissues We were already pulling out of the parking lot before our scheduled appointment time Can't think you enough for your kindness all around this hard experience

Lone Tree Animal Care - Reception lone tree animal care

Lone Tree Animal Care

(323 reviews)

I am so thankful for this clinic. The clinic is open on the weekends. I was able to walk in today…read morewithout an appointment for I considered an emergency as a concerned pet mom. The staff was great. They were able to help us with taking my arm and leg. I also appreciate the customer service as well as the compassion given. Charlotte

I love this veterinary clinic. My puppy, Harley, ate a rubber band, so I rushed her to Lone Tree…read moreAnimal Care, where she saw Dr. Sandhu. He ran a blood test and found that her blood glucose level was low, which was the reason for her seizures. He ensured she was hydrated and kept her there for the entire day. Dr. Sandhu explained everything he would be doing and was always professional; he truly cared about Harley's well-being. When it was time to pick her up, Harley looked better, but by that time, Dr. Sandhu had already left for the day. Dr. Navreen was the one who released Harley, and she seemed unaware of what was happening. I asked her what I should do if Harley has another seizure, and she appeared surprised, as if she didn't know what to advise. Eventually, she told me to take Harley to the emergency clinic. I explained that I had already paid this vet $1,190, so I wouldn't be able to afford the emergency care. She paused, seemingly uncertain about what I should do next. I then asked if I could have some medication in case of an emergency, and she gave me some meds. A month later, I brought my other puppy, Chip, to this vet when he was almost a month old. He was constipated, which led to dehydration and a drop in his blood glucose level. Dr. Navreen was the doctor who attended to Chip. I explained the situation to her, but she didn't seem to care about what I was saying. I asked if she would give Chip medication because I was aware his blood glucose levels were low. She waited at least 7 to 10 minutes before taking him to the back to administer the medication. Six minutes later, she came out and told me that my puppy had passed away before they could do anything. I asked her what had happened, and she mentioned that she was going to take a blood sample from the vein in his neck. When she returned Chip to me, I noticed he smelled like rubbing alcohol, which the vet tech later said they applied to his neck. However, it also smelled like it was in his mouth. I questioned how she was going to perform the blood test since the area on his neck hadn't been shaved. I cannot recommend Dr. Navreen; she is unprofessional and does not care about pets. However, I do highly recommend Dr. Sandhu for his dedication and care. Dr. Navreen does not need to work with any pets her energy is negative. She killed my puppy. I pray she sees my review.

Umbrella of Hope Animal Rescue - This is the photo of my dog in a collar off leash which they posted on Facebook to prove my dog wears a collar. Yes he does. OFF LEASH.

Umbrella of Hope Animal Rescue

(51 reviews)

Thank you for not being compassionate about my situation, I message them about surrendering my cat…read moreor seeing if they knew of any organization that could help me out with re- homing my pet and in the screenshot I sent them you will see the response. No I didn't probably put enough details in it, but I still should have got a little bit of compassion. Yes, my cat is semi ferrel, I took a chance and adopted her this way and the organization that I adopted from lied to me because I found out there was more issues with her then they told me about and I didn't return her. I got her training and it still didn't work. I do love her dispite her behavior, that's why I didn't just open my door and let her go run free when no one will help. I have no electricity in half of my apartmemt because of this fire, no heat, no where to go, and I am still living here and trying to do right by my animals. This situation has stressed out my animals as much as it has stressed me out. Whats stressing me out is my animals may be suffering right now and I reach out for help and I get a nasty response from this organization and many more like them. If I had somebody to turn to so my babies are not suffering I would go to them instead of reaching out to a complete stranger. Hope and pray you never have a fire in your home and your fur babies have nowhere to go because these organizations that claim they help don't. If you can't help Then just tell me that instead of having a crappy response to me reaching out for help.

Horrific experience here. Dog from this place came with a urine drenched blanket and soaked in…read moreurine and had been in feces in it's kernel for at least 12-15 hours and very hungry. This place absolutely does not care about the actually CARE and WELL BEING of the animals. Formal complaints have been filled in the past and a new complaint now as well with the state. We need more rescues however this one is not here for the interest of truly helping animals and doing the right thing. Purely disgusting. The Vice President's behavior is all on video and very disturbing - poor animals!

Animal Rescue Recon - animalshelters - Updated May 2026

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