United Van Lines was responsible for breaking an overwhelming number of antique pieces of furniture. Some are family heirlooms. I never ever imagined that any of the pieces could be repaired properly. I was speechless when Furniture Medic delivered the finished products to me. Their work is absolutely impeccable. Gio (owner), was sensitive to my concerns and explained the process and ultimately made everything happen. Angel (finisher) completed many of the repairs and did exceptional work. His attention detail is mind blowing. Taylor (office manager) is thorough and responds with real answers in lightening speed. She is also friendly. I always look forward to hearing her voice when she gave me consistent updates. Tania is also great! read more

Based on success in the past, I paid a fee to get an estimate on moving rrlated furniture repairs. They did not do a credible job on the repair estimates. Do not mistake this current furniture medic organization with its reliable predecessor read more

Gio is great and represents his business very well. Quality and a high level of service is the key ingredient.

Requested a quote to repair 2 chairs. Per Furniture Medic, I would get a quote in 2 to 3 business days. After a week, I emailed the company and was told it would be just a few more days to get the quote. Nearly 2 weeks later, I received an email stating "Unfortunately we will not be able to help you during this time. I do apologize for the inconvenience." I would not recommend. read more

Beware! We took our office chair to get repaired. We even provided the part. The service was over $120. When we received the chair back, it was no longer adjustable. I called the office and asked them to address. They never returned my call. The repair made the chair unusable. read more

Customer service skills are missing from the staff. The office staff were quite helpful though. Recently I left an item to be worked on and I declined their price and I must admit I did leave the table there about 2 weeks. I was then given a call that if I did not pick up my massage table by noon that day I would find it in the garbage. I just want to know is that the way you deal with all your customers or if it's just me? Your answer please. read more

I am just repeating what many other reviews below have stated --- I never got a call back. Left several messages for "Bob" at a place called Service Pro in League City. I even talked to a live human being to leave the message. On the second call, she asked me if this was an emergency! LOL -- yeah right, a furniture repair emergency. Anyway, I never got a call back. Don't waste your time and energy on this service. read more

Neil did a great job painting bedroom dressers. I'm happy w the end result. Thanks Neil!

I emailed for a repair quote for five pieces of furniture. No response. I emailed two weeks later. I was told I'd get a quote that day. Still no estimate was sent. I emailed back a week later and was again told I'd be emailed an estimate right away. Never got an estimate. Super annoying. Not sure how they stay in business if they never respond. read more

This location of Furniture Medic was hired by the van line agent that moved us when their delivery crew damaged our hardwood flooring. The repair of the dents and scratches themselves is pretty good but the finishing coat applied to the affected boards has a different sheen than the rest of the boards. When I pointed it out after he said he was finished, I was assured by the repair tech that it would match once it dried in an about an hour so I signed off and he left. However, once it dried that was not the case. It looked exactly the same. A couple days later a gal from the office called to follow up, to make sure I was happy with the work. I explained the issue as detailed above and she said she'd pass the information along to Gio. Nothing was ever done to correct the issue. I wouldn't hire this company nor would I recommend it to anyone. This is not the case with all Furniture Medic locations. For example, Furniture Medic in Lexington, Kentucky is 5 stars! Bob and Dennis did fabulous work for us!! Our items damaged in our previous move were restored beautifully. Their work was so good, I hired them to do additional restoration work. Very pleased with the results!! read more

Charged us to perform services on pieces of furniture and they only performed service on one (5 drawer dresser) as we were not satisfied with their work and we had agreed that we wanted to see results before allowing them to work on all pieces of furniture. We agreed to pay $120 for restoration of one piece of furniture. When we tried to obtain a refund of the balance $258.88 they denied it. We immediately called credit card company and initiated a dispute. They also said that our expectations would require fee of $700 for one piece of furniture and this did not include pick up and delivery charges. read more

We called this company for an estimate to repair our TV cabinet and remodel an existing computer desk. They require a $200 non refundable deposit to give the estimate. The $200 will be deducted from the final bill. This guarantees you do not "shop around". We decided to look elsewhere for a contractor. read more

This was the company hired by my moving company to do the repairs on furniture damaged in the move. Came to the review the damage and that was enough for me to know they don't know what they are talking about. Relatively arbitrary price tags assigned to items and couldn't tell a $500 bookcase from $100 one. Shouldn't happen in this line of work. Keep shopping. read more

Furniture Medic, has been here for my company on several occasions. I have never had a client return any thing that had been refinished or repaired by this company. Geo is always fair in his pricing and I would not good anywhere else for furniture repair or refinishing. He also has done personal refinishing for me and the pieces look just beautiful. I highly recommend Furniture Medic read more

From the beginning Furniture Medic took care of us, explained the process of restoring our items and what to expect. They picked up all our furniture and when we received all our items back they exceeded our expectations. Thanks for all your hard work. JC read more