The best place to get a great product at a very good price. Thanks for taking care of us this is…read moreour third time buying a mattress from you guys and can't be more satisfied with the great service and quick delivery.

Jeff was great. He made sure we got the mattress that was perfect for us. And although we haven't…read morebought a new mattress in a very long time, I believe our high quality mattress would cost a LOT more in a mattress or furniture store. Thanks Jeff

I had a great experience at Mattress Firm thanks to Val. She was super patient, knowledgeable, and…read morenever made me feel pressured. She really took the time to help me find the right mattress and explained everything clearly. Customer service like that is hard to find these days. Highly recommend asking for her if you stop by! Thank you Val!

I had a great experience with Mattress Firm this week. Desperately needed a new mattress cuz I'm…read moreold now and my super expensive, plush pillow top wasn't cutting it any longer. Been sleeping hotter too and ain't nobody got time for that! My wife and I had been reading online for weeks about hybrid, memory foam, traditional inner spring...there's so much info and a lot of it seems to be contradictory. We'd finally settled on a hybrid since you can get lots of cooling but also a firmer feel. We'd settled on one brand in particular (won't name it cuz we went with something different). Decided to go into Mattress Firm rather than ordering online and I'm glad I did. YES, they are sales people and their job is to up sell and make money. And while I was pushed toward a couple of BERY expensive TempurPedic options (they are amazing by the way), I was also shown some more reasonable options and encouraged to test them all. I tried several of the "budget" brands, between $1000-$2000 and found them to be either too soft or just not quite right. I also tried the $6500 TempurPedic. And I'm sure it's probably the best mattress money can buy but I can justify spending $8k with a new box and delivery and all that. I settle on a Sealy PosturePedic, hybrid, firm. It's amazing! For about $4k delivered and setup, my wife and I slept wonderfully last night. First night a long time she's been able to sleep thru the night. Val was great and spent nearly 90 minutes with me testing different brands and levels of firmness. The delivery crew was fast, in and out in about 10min including hauling away our old mattress/box. Highly recommend Val and Mattress Firm in Temecula!

i take back my old review, i was recently contacted by Larry the great salesman that sold me my…read moremattress. it was a miscommunication on my end and my problem was resolved by Larry and the amazing team ! They understand my misunderstanding and still compensated me !:)

Stephanie deserves a 10 star review! The only reason I haven't given a full review is because I…read morehave not had my situation from the other location resolved yet. But I would not be doing business or even considering getting another mattress from sit and sleep if it was not for Stephanie and the customer service manager that reached out to me after speaking with the manager at the Laguna Hills location. Stephanie was straightforward and intensive as well as fully capable of understanding what I was looking for and provided me with exactly what I was looking for inside the store! Having looked for a bad previously and at the other location was not fun. I didn't feel that I was being listened to when it came to the firmness And it was basically left to just sit on different beds rather than being shown exactly which one. I equate this to the original sales person assuming that I could not purchase not knowing how much money I made annually. Sorry but obviously considering the amount of commission and the amount of the purchase that I made with a different sales person that same week, I am sure the original sales person learned a lesson that day. However I was not aware of the issues with the mattresses that they do not have any longer and was looking for the replacement and that is when Stephanie stepped in. I did not have a great experience with the manager at the Laguna Hills location and so I decided to take my business somewhere closer to home And go through the Marietta location. I'm glad that I did that and came across Stephanie! I am hopeful that between her helping me find the bed that I was looking for within 20 minutes max just from listening to me and knowing her product! That and Waiting for the customer service agent to get back to me to rectify my situation at the other location. I am hopeful that I will be able to do business with Stephanie and with sit and sleep in the future based upon my positive experience with Stephanie today. I hope that she gets recognized as she not only saved the possible deal but also the reputation for the entire company and experience. I truly hope that she is utilized as an opportunity to retrain the staff in Laguna Hills. Thank you so much Stephanie! I will definitely be recommending you to others and I never thought that I would recommend sit and sleep ever again. Thank you!

This was my first experience with Banner Mattress and I could not be happier!…read more Let's start with the sales process. Less was great. I went in with something specific in mind and he showed those to me. He also showed me some other options; both more and less expensive. He directed me to a higher quality mattress that was on sale so I ended up spending less than I planned for a better mattress. Now the delivery process. I was called the night before to confirm the delivery date. They called again the day of delivery to confirm the 4hr window. I was given a window from 1p-5p. The delivery driver called just before 2p saying they would arrive in about 23 minutes. They showed up a little earlier than that. The actual delivery and haul away took about 5 minutes. I'm not ready to review the mattress since I want to give it some more time to make sure the quality is as good as it appears. Thank you Lee and Banner Mattress!

We bought our dual twin side-by-side adjustable bed to make it a California King and one side would…read morenot work. The foot portion did not raise, so we called and Banner sent a repair person who said it could not be fixed. When we wanted to know why he said we had been jumping up and down on the bed and broke the metal part that screwed to the wood. The y refused to fix it or replace it saying it was customer abuse. That is a total lie! We are 60 and 58 years old and I tried to assure them, that we did NOT jump up and down on the bed. We will NEVER do business with Banner Mattress again!!!

They came out to my mother's house to help her fix her bed. Very good customer service. I'm very…read morehelpful. My mother was very satisfied with customer service and helpfulness.

I went with my sister to look for a new bed for her, they have really have great selection of bed…read moreand furniture there,chouch ,cher dining room table bed room set all kind of furniture you coud want at good reasonbul price.

Went to Mattress Firm today on Temecula Parkway and words can't describe how great our experience…read morewas. Patrick helped us from beginning to end, giving us time and space to make the right decision for us! Never felt rushed or pressured he truly was the best! We left with our dream bed :)

The young lady that help me, Jennifer was ABSOLUTELY FANTASTIC, she was so knowledgeable and…read moreextremely helpful with our decision. She had all the information that we needed to make a knowledgeable chioce. Will definitely have us as a customer for life.

Recently purchased cal.king mattress. We are extra pleased…read morewith the comfort of our mattress.. Delivery was on time..kept us informed on delivery times ..did an excellent job. Our sales person Caleb took plenty of time to help us during the process of testing and purchasing..he was knowledgeable and VERY HELPFUL.. He went to extra mile to help us find the best mattress for our money and make the deal happen. We highly recommend Caleb and his manager Jennifer. Professional in all ways ​

Good service - he helped how we wanted help, and left us alone when we wanted to be left alone. He…read morehad good information. And the buying experience was quick and easy. We are very happy with the mattress.

Javier was great he offered to carry our kitchen table up the stairs for us, didn't wait for us to…read moreask. This was this morning at oaks springs ranch apartments in Wildomar. Friendly,fast and good customer service.

This is absolutely the WORST business . I cancelled the furniture and customer care keeps giving me…read morethe run around and I need my money back. Been 2 months . The worst business to deal with. Save your time, go somewhere else. I need a manager's email address to contact.