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    Fundamentals Spa

    3.8 (4 reviews)
    Closed Closed

    Services - Fundamentals Spa

    Massage

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    Skinphorea Facial Bar & Acne Clinic - Come sit back, relax, and enjoy a facial with a refreshing drink!

    Skinphorea Facial Bar & Acne Clinic

    4.3(73 reviews)
    1.2 miDowntown Royal Oak
    $$

    I've been a VIP member of skinphorea for a whole year. Honestly, it hasn't been a cakewalk. There…read morewere ups and downs with finding what my skin needed to be great.... in addition to purchasing products along the way. I stopped taking B12 and had to start a whole new routine of skin care. But NOW, I can proudly say my skin looks the best its ever been in over 10 years. Is it perfect and completely even toned? Nope! There's areas of deep pigmentation still hanging in there. But my skin is so healthy now and I could've done it without skinphorea. Brielle and Aalayah were absolutely amazing! They got my skin together and were so encouraging the entire process! I've been consistent with my regimen and don't plan on stopping in the near future.

    I honestly don't know where to start…read more....... I called on a Saturday and was offered an appointment on Sunday, which I was very excited about. I hadn't a had a facial in years, I was looking forward to this. Earlier in the day while grocery shopping, either my wallet was stolen or I misplaced it. I knew that they had this no show policy where they charge you if you don't come. So I called and told them what happened, that I had no way to pay, considering it was Sunday and there weren't any banks open. I was willing to come in and have the facial (I wasn't technically no showing) I just couldn't pay them at that moment. I was stuck, I had no idea what to do. Then they have the audacity to ask if I could borrow the money from someone!!!!!!!!!!!! Um no, I am a grown woman, I'm not going to go ask a family member to loan me money for a facial. The girl says, "ok well I'm going to talk to my manager about the circumstances and I'll get back with you". It is now five days later (no call from anyone) and guess what comes across on my account. A 59.00 charge for no showing. Actually now that I'm sitting here thinking of it, I gave them my card information when I made the appointment so I wouldn't be bothered having to stop at the desk after a relaxing facial. WHY DIDN'T THEY REMIND ME OF THAT , when I was desperately trying to think of how to pay for it. They certainly didn't forget about my card on file when they wanted to charge me 59.00 for not showing up, but didn't even think of it when considering solutions. Then the final nail in the coffin, they send me this email, asking how my facial with Erin was..................

    Photos
    Skinphorea Facial Bar & Acne Clinic - The Facial Bar!

    The Facial Bar!

    Skinphorea Facial Bar & Acne Clinic - The Facial Bar!

    The Facial Bar!

    Skinphorea Facial Bar & Acne Clinic - Our Facial Cocktails are Always offered at competitive prices!

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    Our Facial Cocktails are Always offered at competitive prices!

    MED-IVee

    MED-IVee

    4.0(4 reviews)
    0.6 mi

    Before I share my story, I want to enclose what I texted to Med-ivee once I left the spa. It has…read morebeen 5 hours now since i returned home, and no one has attempted to call me. I did not want to write a bad review, but the treatment I have received left me no choice: Hello, why did you let me leave unhappy when you promised me that you would not do so. I have never been to a spa that did not make any adjustments ever. This is why customers are always given a two week return appointment. You chose to do filler and botox on my lower face. I never asked for it. Then you just let me walk out of your establishment unhappy, this is so very wrong. I gave you almost $2,500, and you just basically let me leave unhappy. I told you the other day I wanted to cry because my friend asked me what was wrong with my face. I can't believe this has happened, with tears rolling down my face I would like to make a complaint about my experience there to the owner, please. I chose this spa, it was near my home and they had a same day availability for me as I was attending a party later that evening and I sincerely wanted some filler and botex. When I arrived I stated I wanted filler in my cheeks and botox in my forehead, 11 lines, and crow's feet. I wanted filler in my cheeks. It was suggested that I should get both in my chin, and the lower sides of my face, I shared I had never had any injections on the lower of my face. I did want botox under my chin for my turkey neck but was told it would not help. I also wanted some injections in my lips but was told they would be bruised and possibly be noticeable at the party I was to attend, so it was suggested to get a lip flip. I never heard of it but I was good with that. In the end my bill was close to $2,500. I had no intention of spending this kind of money, but if it was going to make me look beautiful it would be worth it. I wasn't 100% pleased, but I was hoping that in a few days I would receive more satisfaction in my face. I was told to return in a couple of weeks for the final consultation to see if any adjustments were needed, she did not tell me this but I have been getting injections for over10 years and this is the procedure for every spa I've gone to. A few days ago, I called to complain about wrinkles on both sides of my mouth. I was told to send pictures, and was told it was because of the lip flip to give it more days. A couple of days later I received a call to come in. I went to the appointment this evening, and for over 30 minutes I was told over and over and shown a chart over and over of how little filler I actually received and that I needed more but she was trying to save me money. She acknowledged the wrinkles but said nothing can be done and the botox had to run its course,, in about 4 - 6 weeks. I said I had rather purchased more filler than had the suggested filler and botox placed in my chin. She explained that she did not want to give me more filler in my cheeks because I would have too much swelling, and needed to wait until later. I again said I didn't ask for the lower injections, that I was not the expert, I was just going with what was suggested to me. I knew by now that I was not going to get any adjustments unless I paid more, why should I do this when I was not happy with the outcome of the money I had already spent. She finally said I could put some more botox in the jawline but your neck is going to seem like its pulling. I said we have to do something, she then said it was no guarantee that it would help. No matter what she was not going to make any free adjustments, especially when it came to the filler. I just wanted her to really care. She promised me on the phone that she would not leave me hanging, that she wanted me to be happy, but in the end she didn't care. I am extremely upset. This is bad business. I can't get this terrible treatment out of my mind. To be honest, the reason why it hurts so incredibly badly is because my aunt just passed and left me money and this is what I wanted to do with some on it. I feel so very badly

    Amanda the cosmetic nurse injector was wonderful to work with for my needs. She is so educated and…read moreknows just what you need, based on your skin type and age. I felt so refreshed and renewed with the results. I would recommend her to anyone.

    Photos
    MED-IVee
    MED-IVee
    MED-IVee - Picture of the wrinkles from a lip flip injection

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    Picture of the wrinkles from a lip flip injection

    Skin Boutique - New Location

    Skin Boutique

    4.4(37 reviews)
    1.4 mi
    $$

    I used to come here almost every couple weeks a long while ago. It's been years since I went there…read morewith such regularity. I even started going to Rhonda when she was located on Rochester, near 13 mile, before moving to Birmingham. Rhonda and her team of aestheticians are out of this world good. I used to get my dermabrasion with a diamond head, it would take off so much dead skin. I think they got rid of the diamond and replaced it with a paddle. It's just as effective, maybe not resulting in as much visual skin slough. I have had dermal planing, skin chemical peels here as well and I used to buy my Latisse lash serum from here. Rhonda was always amazing and so delicate, but precise and doing extractions if needed. My skin was always glowing after procedure here. They are skin magicians here. I don't come as often, since I bought my own dermabrasion machine for the house. They do have some gifts, like SPF 50 hats and other fashionable items. I bought a couple sun hats here over the years. If you have any skin issues, this is the place to go to. You'll be in great hands and soon enough and great skin. ;)

    I highly recommend Skin Boutique! I am a loyal client - Diane is an amazing aesthetician, extremely…read moreskilled and very knowledgeable. She has been treating me for several years and I have always had amazing results. And the entire staff of Skin Boutique has always been very courteous and helpful. Great business!

    Photos
    Skin Boutique - My Botox

    My Botox

    Skin Boutique
    Skin Boutique - Company Logo

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    Company Logo

    Fundamentals Spa - spas - Updated May 2026

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