I got 3 piercings done at the same time with them 7 months ago. Besides having great customer care and having my piercings done beautifully, this entire time for they have been such a great help! Very professional, highly knowledgeable, very caring and supportive! I moved from IL a week ago, but if I were in Chicago I would definitely get more done with them - such an incredible experience. Definitely recommend. read more

edited to add 2 days later: still received no response from the business and they blocked me on instagram after flagging no sign on door and that last minute cancelation was rude. rescheduled me with 30 minute notice then canceled my appointment 20 MINUTES BEFORE WHEN I WAS ALREADY ON THE WAY. i showed up and called 5+ times to ask for explanation but no one is answering (not even a voicemail to leave messages!) and the place is closed with no note on door. minimal notice and explanation to CLIENTS WITH APPOINTMENTS. extremely unprofessional business and it's sad they can't even follow their own cancelation policy. even if there is a personal emergency or shop issue that affects appointments, there should be explanation to clients on door and online with ample notice. read more

See all

Decided to book a last minute appointment today to get a third lobe piercing. Everyone in the store was very friendly and were helpful when I was selecting jewelry. I knocked off a star because the selection of studs was minimal. They didn't have a lot of paired studs to choose from and I am very satisfied with how they look but would have loved to explore something a little more nonstandard. I really appreciated how transparent they were with the pricing as well. Cuba was a great piercer and I felt comfortable during the whole process. Love my piercings they look great! Will update if something changes with the healing. read more

They were very professional and informative, it was my first piercing ever so they made me feel comfortable. Really happy with my ear piercings, they triple checked it to make sure it was even. read more

Cuba has been working in this industry for over 20 years is very professional! The shop and staff are always friendly. I can't say enough about how patience they were with me allowing time to browse and make selections. Plus it is always nice to see the items up close. Cuba ensures you see him wash his hands, autoclave your selection, cleans and prep your ears. He will talk you through each step of the process which I love I feel like I am safe hands. I made an appointment to get my rook piercing in the beginning of April. I came back this time due to my latest rook piercing had swollen to the point the jewelry was almost engulfed one side. I made a 4 week piercing checkup and they were able to help. I had to switch out the longest piece of titanium jewelry they had on hand. I expressed to the piercer to make sure it was long. She explained that I need to keep an eye out for excessive swelling and a fever. She also advised to come back in a week to downsize. In my opinion, I will stick to my intuition and wait longer before I come back to have them downsize my jewelry! This is the second experience I had with a piercing swelling and the jewelry initially in place was not long enough to account for swelling from Fundamental. I just swell a lot ‍. Unfortunately each time the initially jewelry had to be switched out which required be to make multiple trips. For my next piercing I will ensure I have an extra long bar initially in place to prevent this from happening again ‍. All these early jewelry changes adds more time to the healing process and can be uncomfortable. This shop is by appointment only so no walk-ins to browse. If you want to browse check out their social media. read more

See all

Frustrated with the selection of jewelry at other shops, I called fundamental to specifically ask if they had the type of jewelry I was looking for within my price point. The woman I spoke with on the phone assured me they had a great selection and arranged my appointment for the following day. I was really looking forward to the appointment. I showed up to an empty store with 3 people sitting around, I honestly didn't know if they worked there or were guests. Turns out they worked there but looked super unprofessional. I also got an email confirmation that my appointment would be with someone specific and when I showed up someone else helped me. I was frustrated in having to re-explain the specifics of what I was looking for (especially because the girl sitting off to the side was like "oh yeah you talked to me on the phone yesterday" but then took no further initiative to help me), and the 3rd girl there was scoffing and laughing at what I was asking for (!!! How rude!). They have a nice selection of $200 and up pieces of gold jewelry, but they don't offer much else. Anywhere else offers a MUCH more elaborate selection of titanium options. I ended up going elsewhere and spending a pretty penny on gold. I decided it was worth the splurge if it was somewhere I felt respected, and was treated with patience and kindness. I did not feel that from fundamental. I will not return and I would never recommend this place for any of my friends. read more

Well, after spending well over a grand over 18 months, I've had three "high end" pieces of jewelry fall out and get lost. One time, it happens. Twice, unfortunate. But three? Nah. The owner doesn't care about anything other than money I preciously tried to spend money, was assured twice that a piece was ordered for me... and ended up getting talked into something that didn't fit read more

This review is solely for my interaction with one of the staff who checked my nose piercing to make sure it was healing well and to see if I needed a shorter post. I got my piercing in TX, not here. I ended up not needing a shorter post and was not charged anything for coming in even though I got my piercing elsewhere. The customer service here is top notch, I will definitely be back for a piercing in the future :) read more

I had the most amazing experience at Fundamental! I had my septum pierced years back at another studio (and didn't have a great experience) and had to remove the jewelry recently for an unexpected surgery. I was terrified to put it back in and very very nervous coming into the studio, but Cuba was happy to help right when I walked in! He made me feel incredibly comfortable and talked me through the entire process and midway through my nerves were completely gone. It's been over a month since I stopped in but I still find myself looking at my piercing and feeling thankful for Cuba's help and how easy the process was! read more

I went to see Mina for a tragus and conch piercing. She was great and very helpful with choosing the right placement for my ear shape. She even made sure my new conch would be even with my old one. I definitely recommend her and hope to be come back soon. read more

We took my teen daughters there to get their noses pierced, and it was an overall excellent experience. When we went back for our followup, we even had them change out some other helix piercings we had done elsewhere, and wished we had gone to Fundamental. Staff were very helpful, knowledgeable, and made it a great experience. The whole family highly recommends them! read more

Got my nostril done with Cuba, he was so professional and kind! I could tell he was an expert

I remember going to Claire's as a kid and having them pierce my ears and then realizing they weren't even, and then an ear infection. Sooooo.... When my son wanted his ears pierced I wanted to go to a place where they were clean and professional. Enter: Fundamental. They were so nice and patient with my son and it was a great experience. We will be back and I highly recommend them for any parent looking for a place for their child. read more

Fundamental Body Piercing - Piercing Near Me - Chicago, Illinois

I wanted to get both ears pierced "later in life". I did some research and found this place. Cuba was very professional and upfront. I've had to come back to get a couple of adjustments, and the staff have been helpful. read more

I went in today for a helix and a lobe piercing, and I was so impressed and pleased with this business! We were welcomed in by Hamaila, the kindest person, and so knowledgeable about jewelry and piercings! Cuba took care of myself and a friend, and was very communicative during the process of both of my piercings. You can tell he is a professional and has been at this for years! It was overall a welcoming, clean and friendly space, with so much incredible jewelry available to purchase! read more

20 years in business! I'd skip this place. Sure they have really nice high-end jewelry. But to be told by owner that I was rude because I touched the door to open it!!! You must be kidding! How is a first-time customer supposed to know that you want to get the door for them? Just because you end your sentences with "my friend" does not give you the right to be arrogant to customers! Skip, skip, skip oh and did I mention SKIP this business? Better place on Belmont couple blocks East of Western (North side of street). They value their customers there. And are polite and extremely helpful. read more

Great piercings, they really did a great thorough job of keeping us comfortable with very sanitized process!!! None of us had any issues with pain or bleeding, would love to come here again for more!! The staff clearly boss their stuff, not the friendliest, but easily the best piercing read more

I recently got a third lobe piercing from Fundamental Body and Piercing and had such a positive experience. Mina was my piercer and she made me feel so comfortable throughout the entire process. She was super kind, helpful, and informative. During the actual piercing, she walked me through every single step of the process as she did it, which made me feel so comfortable and relaxed. I couldn't recommend booking a piercing with her more. read more

I had such an amazing experience here! The space was clean and everything was sanitized. They are also in line with all the COVID restrictions. They walked me through all the jewelry (which the options are all amazing!). Then every step of the piercing process was explained to me as it was happening. I have many piercings but never had such a thorough explanation and examination before the piercing. They even checked my ear with a light to make sure they didn't pierce through a vein! She must have adjusted the spot 10 times just to make sure it was perfect before even showing me for my approval. Overall great and would definitely return! read more

Fundamental Body Piercing - Libra piercing & small stud below it are what was pierced here! - Piercing Near Me - Chicago, Illinois

I got my lobes double and triple pierced here after not getting a new piercing in over 20 years. Everything about this place was nice, friendly, clean, and un-intimidating. I can be "weird" about pain sometimes and my piercer was extremely calming & communicative. I had a good experience here and even brought my husband back to get his lobes pierced. I'd recommend this business to anyone looking to get a piercing. read more

Took my 11 year old here to get her ears pierced. It was super clean. I am a nurse and I was really happy with their sterile technique. She needed a minute between the two sides and I was so impressed with Daisy's patience. They explained everything so well and answered all my daughter's questions. It was really reasonably priced, extremely professional, and we are both really happy with the results. read more

10/10 would recommend. Amazing service, and knowledgeable staff that makes you feel taken care of. They really helped guide my decisions on gauge and hoop length. Their jewelry selection is the tits too! I had my septum done and they changed out my tragus. I left feeling amazing. They did such a good job, the piercing looks GORGEOUS. I can't wait to go back in the future! read more

I'll definitely be coming back. I came in to repierce my ears which were done at a mall store in my childhood, and promptly left earring-less for the rest of my life. Making an appointment was easy with their online booking, and the shop is very clean. They are taking appropriate measures to combat the current pandemic with hand washing, hand sanitizers and everyone wearing masks. The equipment and jewelry I chose was sterilized right before the procedure and I was shown the autoclave indicator strip to ensure cleanliness. The piercing was quick and not super painful, and everyone was super professional. read more

Really quality service and jewelry. It is a bit pricey but you get what you pay for. I'm hoping to come back for some pieces down the line.

Cuba was wonderful. Made the visit so comfortable and easy for my nervous 12-year old!

I came here around September for an earring replacememt (i got a clasped hoop) and the crew was very kind and helpful, but the jewelry was very expensive, close to $300, and I wasn't told the price until after jewelry was in and I already put my card in the machine. The clasp hoop earring ended up tarnishing and fell out my ear often, eventually falling out my ear outside, losing $300. Im pretty upset about the quality of the hoop. It had a diamond in it so I was told that's warranty could replace the hoop if the diamond falls, but now it's lost. I'm pretty upset about the extreme price for the sub par quality of my piercing. I'm giving 2 stars because even though the crew was nice, and maybe I just got a faulty hoop, but for close to $300 I expected to be buried with my piercing. read more

I took my 8 year daughter to Fundamental to Get her ears pierced. Cuba is super nice and extremely experienced. He was very covid careful and the sterilization protocols seemed top notch. He took multiple measurements and studied her ears carefully before pinpointing the piercing location. My daughter can be a nervous Nellie and has a low pain threshold, but he put her entirely at ease and get this - she said it didn't even hurt! Like at all. No tears or even close! I would highly, highly recommend. read more

Cuba is SUPERLATIVE! I got an anti-eyebrow dermal piercing. It was a bit uncomfortable for a moment, but not painful at all. He's clearly experienced and has a deft touch. It was quick, easy, and the place is totally spotless. My piercing healed beautifully and looks fantastic. read more

All of the staff were super sweet! They made my ear piercing experience great. It is very clean, and staff wore masks. The jewelry is very high quality and they always have new pieces in! I would definitely go back for any future piercings! read more

This place is phenomenal! I know Cuba from a previous piercing shop and found out he'd opened Fundamental so I followed him to this location. He's a great piercer and has beautiful high quality jewelry. He's done a few of my piercings over the last 4-5 yrs and whenever I'm in the mood for new pieces I run over to see what jewelry he has on display. You'll always get friendly outstanding service and any piercing concerns or questions he will happily answer. I wouldn't go anywhere else and highly recommend Fundamental for all of your piercing and jewelry needs! read more

Couldn't have had a better experience. They not only had a great selection of jewelry but make you feel comfortable at all times. They take the time to explain their sterilization process, which is great living in the time of Coronavirus. I have a feeling I'll be back for future piercings. It's nice to have such kind business owners in the neighborhood! read more

Wow, this place! SUPER clean and tidy, with a good selection of jewellery and extremely covid-safe (appointment only, gloves and masks the whole time, hand sanitiser upon entry). But what really sets Fundamental apart is how professional both piercers are, in helping the customers select jewellery and in their gentle hand in piercings. They explain everything clearly and verbally before and during the piercing. And so fast! I'm a repeat customer and can't recommend them enough. read more

I had bought some jewelry and needed posts and some help swapping them out. Cuba was super helpful, quick, and a nice guy. I'll definitely be stopping by again to check out his jewelry. Thanks! read more

Had such a great experience!! Went in for a new piercing and to to swap out some of my old jewelry... really nice selection and top notch quality. Their COVID protocols made me feel very comfortable as well, and Luis communicated about their sanitization process during the visit. Thank you!! read more

Super clean. Very thorough. Cuba was kind and walked me through every step. They talk you through every cost.

I really debated on leaving a review many times but I think I should just share my experience and go from there. I've purchased over $400 in jewelry here and have gotten 2 piercings. I was iffy after the piercer pierced my Medusa since she seemed to be struggling quite a bit, I had it pierced before and it's been repierced 2 times before then and both times were very easy, quick and painless but I figured it could've been the scar tissue and gave her the benefit of the doubt. I had went to other places before that. I then went back to pierce my nostril, I asked it to be measured to be the same as my other. It definitely was not, it's a lot higher than my other one and she was struggling a lot with this one as well. Both situations were not my usual quick, easy piercings. There was a lot of struggle around it. It's been a couple months and it has since healed and it is a bit crooked as well as a lot higher than the one on my other side. What also upset me is I purchased an expensive piece of jewelry from this shop, I chose it from their case. But what I got was not the one I chose out of the case. The one I received was the same stone but it had more imperfections than the one I had chose from the case. Like black dots in the center and around. I didn't realize it until I got home and at first I thought it was just me. When I asked the owner about it he said sometimes they get like that over time, but it had only been a week or two. I don't know if that's how all piercing shops do it, if the ones on show are just for "show" and they swap w similar but I did not like that. I also felt dismissed when I asked the question. Personally, this was enough for me to not go back. I hope that they can use this review as feedback to better their business versus taking offense. I love how it is minority owned since I too am a minority but I just don't want someone else to have the same or similar experience as i did. Thanks read more

Booked an appointment online an hour and a half before we showed up. When we got to the shop there were a couple other customers waiting outside because the shop was closed. Waited 10minutes and one of the employees came back with a case of beer, walked inside, and canceled everyone's appointments via text message. Waste of time. I'm sure they do a good job piercing but this experience was really disappointing and unprofessional. read more

Clean, professional, made me feel comfortable and at ease! Checked in with me every step of the way! Love my septum piercing

By some miracle of kindness and expertise, I am sitting on a plane with two, intact piercings that I got far too close to my flight this evening. Everything went great until I ripped out my brand new ear piercing 20 minutes before i was to leave for the airport and fly back to California. Somehow, I got packed, made it to the store and was back out in less than 5 minutes. Cuba (I think that's your name!) fixed the whole mess with a new earring and for no charge. He was so friendly and professional and kind. I owe him a week of not having to take a day off work to avoid a bloody infected mess, and that's kind of priceless. THANK YOU SO MUCH! Trust these people with all the holes you want in your body-they are good people! read more

Great studio and artist. Awesome jewelry selection and customer service was top notch. A gem in the city.