I agree with the fast response but the customer service is awful. Rude and dismissive attitude. I…read moredon't understand why, but I can only assume it was because I wanted a quote (and he wanted to know if needed service or not). That was how far we got before HE hung up without saying bye, thank you, or let us know if we can help. I'm deciding to bypass this company just based on the his condescending tone and dismissive attitude. I rated a 2star to be fair since he did respond quickly. Update: After leaving a review about my experience with this company. I received a phone call from a completely different number (possibly the same guy) asking me to remove a review since I was not a customer. I assumed he was calling on behalf of another company since he said, they "locksmiths?" are a close-knit community and that he's asking me nicely to remove it (again, possibly the same guy). So, I go back to look at the messages and I notice a picture of the same guy for 2 different companies. Like, what type of scam is this? (Ok, more than likely the same guy) To be fair, this guy wasn't rude, he used please thank you and even told me to have a good day before WE ended the call. It was the type of conversation I wish we'd had the first go-around. Ha, go figure. I've attached a photo of both companies. (Ok, it's definitely the same guy) I want to reiterate that I am NOT a customer and I chose NOT to use their services and I won't use the clone company's services either. Good customer service doesn't start when money exchanges hands, it starts from the moment someone interacts with your business. The fact that I am not a customer doesn't negate your responsibility to treat me kind and with respect. Sir, I wish you the best moving forward.

HIGHLY RECOMMENDED!! Yan is the man! I over cranked the quick release on my Yakima / Thule / rocky…read moremount rack lock. Yan took the time to diagnose and gently assess the issue. This lock was extremely jammed due to my own user error. Within minutes Yan was able to get the lock back in working order. Feeling very luck right now!! After the lock was fixed he went around and sprayed pro-grade lubricant in the 11 other locks. Above and beyond! Very fair pricing for meeting us on a holiday (4th of July)!! He even gave us some great tips for our cycling trip in the U.P. What a great guy!!

I can't say enough good things about Ames Locksmith. I had a lock on my building which wasn't…read moreopening, and I initially assumed it was just frozen. After a few warm days it became obvious that this was not the case. I called Ames and Ryan was at my building in less than an hour! He was able to diagnose the issue in just a few minutes, and it's working better than ever. He was also very thorough, making sure to ask if the building had a master key system which he should account for. I hope I don't need a locksmith again any time soon, but I will definitely call Ames if I do. By the way, they also offer locksmith services and key programming for cars. That could save you a lot of money by avoiding a tow to the dealership.

These folks are fabulous! They are so personable, professional, and knowledgeable, you almost want…read moreto have problems so you can use them. Very comforting to know there are still friendly shops who care about their business. Don't hesitate to call them.

Booking a week in advance. Company first said 8am. No show. We called. They said 11am. No show…read more Called back at 1130 with no one contacting us. They said tech was at another location and will call when they arrive the same day. 3pm. Cancelled again. Not professional. We missed our entire day and work. Do not use.

The Flying Locksmiths Company recently changed all of the exterior locks in my house this week and…read moreI was so impressed with Dillon's knowledge regarding locking systems. He totally updated my key lock situation. I now only need one control key to open all of the doors, and my tenants each have their own key. I always had at least 15 keys but they never seemed to open any of the doors!! Dillon was very courteous and patient as he explained the whole key situation to me. I would highly recommend this company to anyone who needs a knowledgeable locksmith for their home or business.

This locksmith service came out for us in about 30 minutes when we were locked out of the house…read more It is a historic home with many different doors and entry points and I couldn't get in to any of them with a huge handful of keys. Turned out the lock was just sticking, but in the meantime Dan changed the insides of the locks on my hundred year old doors / handles so that we could go down to 2 keys for the whole house from about 14! He really went above and beyond. He tightened the handles and WD40'ed everything and showed me the unique features of the locks. I am so pleased. I have never used a locksmith service before - we'd always just got new handles but that was not a good option for this house and I am so glad I called this company.

He had a mask on, and was super helpful! And quick service! I will recommend them in the future.read more

Sam gives excellent customer service. He is very knowledgeable of all types of locks and keys…read more He responds quickly and professionally. His rates are very reasonable. Sam also sells a wide variety of safes and installs them.

Does not return phone calls. Six phone calls over three days and no response; which I find…read moreunprofessional.

You can always depend on Brent's for great customer service. Family owned and operated. Perfect fit…read morefor our town. They take the time to listen to my exact needs and always make me feel like my priorities are their priority. They are willing to go the extra mile, even after hours and emergencies! I recommend this locksmith for all your needs!

Showed when it was closed and tBrent happen to be in so he came out and spent an hour of his time…read morehelping me with a lock on my vamper. I appreciated his time and efforts for sure!

We have an ooooold house. 100+ years old. So our back door has an one of those old knob and locks…read morewith the old timey key and the previous owners added deadbolts to keep it more secure. Then, the day before yesterday, that back door just jammed. We couldn't turn the knob, it wouldn't open, nada. It wasn't the deadbolt, it wasn't the weird old timey key, it was the knob. Now, this wasn't an emergency. We weren't locked out of the house or anything but we do use the backdoor several times a day to let the dogs out to the yard so I wanted to get this fixed sooner rather than later. I called Pop-A-Lock to see if I could get an appointment and I spoke to Lisa. She was super friendly and helpful and told me she'd ring me back when she had her schedule in front of her but she could probably get us in in a day or so. While I was waiting for her to get back to me I tried getting the door open one more time by myself and shockingly I got it! I was then able to make the fix myself (fairly easy) so when she reached back out to me I informed her that I didn't actually need the appointment. BUT I did bookmark this business in the future should we have any other lock issues and I highly recommend reaching out to them to at least have a conversation about your needs if you need any assistance as they were super friendly, helpful, and responsive.

Made me a key no one else could. It's a pleasure working with professionals. Good job.read more