Had an appointment scheduled for 8:30am. No one showed up so I called them a little after 9:00 am…read moreThey said they just unloaded a truck which took longer than expected and someone would be there shortly. An hour later, still no one. I live 10 miles from the business. It only takes 20. - 25 minutes max to get from there to here. I called again shortly after 10:00, they told the service man on the road next to my house, 3/4 of a mile long. Twenty minutes later they still weren't here. I called again and canceled, I will never call them again.

Nofziger door appears to strive to have excellent customer service as Kyle the service manager came…read moreout for free for the initial inspection, he has very good communication skills and responds to emails promptly. But the installer was in a huge hurry and made some mistakes and the company did not seem to want to own up to the mistakes in a timely manner. The technician was also trying to cut corners by not installing my new sensors that came with garage door but ultimately Kyle made him come back and install them as my old sensors was 20 years old. I reached out to Kyle because the garage door didn't appear to be right when opening and closing and was loud, Kyle said he would be out next week to inspect garage door and garage door opener , I waited for about 2 weeks. In desperation to get garage door opening and closing properly, and because it was very loud, i had to hire a separate company to come out and fix the mistakes that where made. They also took my old remote that operated my other garage door when the technician left and didn't bother asking me if it went to other garage door and didn't offer to bring it back, then i had no help trying to figure out how to program the new remote for other garage as it wasn't as simple as the older style remotes i had to contact liftmaster for help. I had to spend an additional 150.00 to get another garage door company to come out here for a service call. I will update my review if it's ever made right

Tony did a great job for us…read more He arrived on time and fixed our broken garage door springs very quickly. Once he was finished he even left a business card for us behind our garage door opener to call if we have any issues. Not to mention he was very fair and affordable with his pricing. Give Tony a call!

My garage door wasn't working properly. I looked up garage door services online and Tony's popped…read moreup with 5 stars and excellent ratings on Google. I called him and was able to get an appointment the next day. He showed up at the time we agreed. He was polite and very efficient. Not only did he figure out what was wrong with my garage door he was able to fix it right then and there and explain why it wasn't working to me. He was very well priced and didn't make a mess In My garage. What I really like is him leaving his business card tucked in behind the main clicker on the wall of garage so that I have his number readily available. I will be using him again for future garage door issues that may occur. Highly recommend. Support local also.

Great customer care and service. Kurt took the time to explain and walk me through what was exactly…read moretaking place with the spring replacement. Upon completion of repairs, he and his coworker conducted a full inspection of both of my garage doors. They lubricared all applicable sites that needed attention as well as tightened all bolts that were loose. They went as far as to replace or install those bolts the were unserviceable or missing. Above and beyond my expectations. I would highly recommend them to anyone. Their service fees and rates were below market average in the area. It's nice to see a locally owned business such as this growing in today's market place.

Great experience! Responded to my message immediately and was at my house within an hour. Jason…read moreexplained everything and installed 2 openers in a few hours. Honest, thorough and reasonably priced. What more could you ask for?

They came the same day and fixed my broken door so I could get to work, the kids to school. Thank…read moreyou for the fast and professional service.

We made an appointment to meet someone about a fireplace. We arrived and the salesperson had…read moreforgotten about the appt. owner Bruce was in the showroom when we arrived. He never met with us. He never made eye contact with us. He knew the sales person had not arrived for the appointment never even came over and spoke with us . speaks volumes about the way they really run their business as opposed to all of their commercials.

They were quick to get the job done. Great communication and prompt service. Highly recommend!read more

From the owner: The Door Man provides overhead doors and operators to the Hillsdale, MI area.read more

Rude owner.... Beware. He did an estimate on 4/13/26 at 6 pm. he sent me a quote at 7:24 pm which…read moreI did not review. He then sent me a nasty text at 8:30 am on 4/14/26. See the photo inserted below. He owns Same Day Garage Door Installers and Ohio Garage Door Guru Good Luck to your business.

James helped me out on a snowy Sunday. Minor issue with garage door. Fixed in 10 minutes. He wasn't…read moreeven going to charge me. I would not let him leave until I gave him some cash. His time is money and I appreciate that the issue has been resolved. Thanks James!

Had an incident recently where I closed the garage door, walked in the house, and a moment later…read moreheard a crash (a small one, but nonetheless, a crash it was). I briefly debated ignoring what I imagined had to be bad news, but chose to be a responsible home-owner and go investigate it instead. There was no obvious reason for such a terrible sounding noise until I tried to open the garage door back up. It moved and inch and stopped. Great. I knew that Auburn Door had installed this currently uncooperative piece of modern technology (which I'm sure was fine for many years--at least the last 5 that we've lived there for), so I called them to see if they had any ideas as to what was going on. A friendly voice answered (Julie) and gave me a preliminary diagnosis of a broken spring. She said that like car tires, it's usually best to replace both springs to provide equal tension and that it would be around $225-ish. Seemed logical so I trusted her on that. I learned later that these torsion springs often last for 7 years give or take or around 10,000 open/close cycles. Given both my car and I needed to leave soon (and at that time I wasn't yet confident in my manual door opening skills, although I sure am now!), Julie said she'd call the guys and see how fast someone could make it out. She called me back a few minutes later and, as promised, someone was in my driveway ready to fix the broken spring 15 minutes later. I also asked for and received a valuable lesson on how to switch the door from automatic to manual, so that the situation won't be as dire next time. He was a gracious and respectful teacher (especially given this wasn't exactly rocket science and a simple pull of the handle is basically the extent of the knowledge I was lacking.) I think given the kindness of the employees I spoke with and the response to my urgent situation, I'm happy to give the Golden 5 Star rating to Auburn Door Inc.

Came home from vacation to find a broken garage door spring. Called that night and they were at my…read moredoor at 7:30am the next morning. Fast, friendly, and professional, would highly recommend.

Our Garage Door springs broke and Jr from Johnson Door Came out to fix them same day for a great…read moreprice!!! Thanks for your help Jr !

From the owner: Johnson Door Systemsread more