This is my first time here. Be prepared to be harassed to tip over 25% -- and when I mean,…read moreharassed, I mean cornered by your massage therapist, the front desk lady, and the male manager with your debt card being held hostage unless you tip more. I understand that times are tough for everybody, but asking for over 25% of a tip, then becoming disgruntled and refusing to give me my change or debt card back while and calling Mangement is a very poor reflection of this business and how they treat their employees with their hourly wage if they even get one. The entire experience was very uncomfortable. There's not much privacy so when you're undressing, you better hope that there's not someone walking past cause they can obviously see you through the thin curtains. The environment had roaches in the bathroom. It was rough. The services were OK maybe a 7-8/10. I tipped 20% just to get my debt card back and leave. I won't be coming back here because how awkward, tacky, and unprofessional my experience was. Responding to the "owner" below: I know how to do math. Therapist got 20$ cash (broken from $100) after refusing to accept my 13$ tip. I paid 105$ on my card -- I even went as far as to show your therapist the math on a calculator on my phone to try to communicate the reasoning behind my tipping. You left your therapist out to dry instead of trying to help communicate to her, you walked away. Customary tipping in the United States is between 12-15% aka $12.50 - $15.75. This is supplementally to their hourly wage. Trust me I'm not anti-tipping, I just don't agree with how I was mistreated. For outstanding service: then the tipping would be 15-20%. Which by the way, after you three harassed me your therapist STILL got $20 just for me get out of the establishment -- so good on you for making people feel uncomfortable and unwelcome, your therapist still got what she requested, so remind me what the issue is? Furthermore, $20 USD is equivalent to ¥136.57 CNY and ¥ 3143.71 JPY as of closing today, which is well over what the standard wage within both those economies. Also -- why are we quoting ¥ when I paid in USD -- are customers suppose to be paying in different currency? Totally fine if we are but I was not made aware of that and it seems you and your therapist got a fair compensation per USD and ¥ standards. I'm a business owner too -- and my employees see tips as just extras because of their proper compensation, I do that intentionally so situations like this don't put my customers or employees in an uncomfortable situation. The conversation would have been different if you and your staff weren't so rude. If you read the review thoroughly you would see that the issue wasn't the therapist's service per say. The issue was the following in more detail, since a simple "sorry for your bad experience" is no longer a thing and you've insulted me -- the customer: - it seems like accountability is a new concept to you -- meanwhile you left your therapist to fend for herself with her bad attitude and not knowing how to communicate with the customer. Her desperation for an additional $5 is alarming, which is where the comment of "IF SHE EVEN GETS AN HOURLY WAGE" came from. This whole experience must have been stressful for her too especially without proper training or support. - Interesting how the male client that walked in while I was at the front trying to pay and leave was treated much differently. ALSO, interesting how you felt the need to respond to my review when there was another negative review right below this one. I wouldn't go as far as to say sexist and racist behavior -- but this response shows for itself. - AND be sure to properly display the licenses of your establishment AND your therapists' licenses from the California Massage Therapy Council (CAMTC) at the front of the establishment. "...massage therapists must display their original CAMTC certificate (not a copy) in a conspicuous, public place at their workplace. This is typically in the reception, waiting area, or a visible location at the entrance" THIS IS THE LAW and I certainly didn't see any of the many therapists' state issued licenses anywhere in the common areas. - the questionable working environment with employees napping and bugs in the facility is the least of the issues, although upsetting is fixable. I fear this place has other more important issues to address. - the ATROCIOUS behavior you all exhibited in response and your therapist's harassment. Your defensive response shows for itself, instead of being a keyboard warrior, lead by a better example for your employees. Everything about this experience has been sketchy especially now realizing there weren't proper documentations displayed and your behavior in response thats not warranted.

First off, when I called, I'm greeted with a "hello"... not a "Hi, thanks for calling A Luis…read moremassage" or even a "how can I help you?" Then I booked an appointment for 8pm. I drove to the place, parked and received a call 5 mins before my appointment saying that it is no longer available?!!? Terrible business practice, will not be going back.

Had the best massage today while I waited for traffic to die down. So called no real advance…read moreappointment more like I'm driving is there an available time? And yes got MIA and had the best massage!! I am happy feeling relaxed after being on my feet earlier today. Other story for that. And the room ambiance is perfect! Sets you in the mood to relax and enjoy the massage. Great room temperature! Definitely focused on the right points like I said being on my feet today. Mia definitely showed she cares about providing a quality massage, asked if the pressure was right adjusted a little in the lower back pressure points. walking out happy and best of all driving home relaxed and happy! Thank you Jasmine massage and Mia!

Amazing hands.. the girl I had did an amazing job.. she took her time and and really worked on my…read moreback.

Truly blown away! I am an expecting mom of twins and found…read morethe best prenatal massage with Luis. It was the most relaxing massage I've ever had. At StressLess they truly care about how you're feeling and what goals you have to release tension. As a mom that loves deep tissue they were able to get as close to that goal as possible while still keeping the babies safe. The entire staff is the sweetest, from Esme the receptionist, Sal the other massage therapist and Amparo for facials and massage therapy. Amparo gives the most incredible facials and she also brought my skin to life and tailored my facial to be pregnancy safe. My skin is glowing! You have to give StressLess a try, you won't regret it!

Had a wonderful time here! We had a private event and the staff was so helpful and accommodating…read more The owner, Luis, was so nice and I truly appreciate his hospitality. They even set up a table for us to have our drinks and food. The massage was great and our guests enjoyed the facial as well. HIGHLY recommend for any private events!

Miriam was very professional, personable, and gave an excellent massage. It was my first time…read morehaving one and she made me feel very comfortable and was attentive the entire time. The facility and room were also clean and inviting. She's so sweet and loves what she does. I would highly recommend her!

I had a wonderful massage with Ana and will definitely be requesting her again. She asked what my…read moregoal was for this massage, and I told her I just wanted to peacefully relax. She used just the right amount of pressure throughout the session, and I really appreciated that she picked up on the fact that I wasn't in the mood to talk very much. The room was calm and inviting, with lovely scents that added to the relaxing atmosphere. I left feeling refreshed and look forward to coming back. I highly recommend Ana if you'd like to relax during your massage!

I saw Laura for deep tissue massage because my regular massage therapist of more than two years was…read moreon vacation. I did not want to miss the massage support to continue to maintain and increase my flexibility and range of motion. During those times when my regular therapist is not available, I try other therapists to experience different modalities and approaches. That's how I met Laura. Laura, owner and therapist at Heavenly Oasis Massage Therapy, has deep, long term experience in a wide range of massage modalities which she applies to sports injuries and post-surgery care and pregnancy care. She also uses hot stones, scraping tools for facia and especially deep muscle pressure, immune enhancing essential oils, and she even does reflexology. She also has a special interest in senior citizens and students (and special rates) as both are at a time in their life when stress and pain can emerge. Her massage room is spacious and relaxing. If for some reason I needed to replace my regular therapist, she would be at the top of the list.

Amazing body worker . Made a big difference in my life coming to this business. Saw her for 10 or…read moremore sessions.

I really like this place.She hread my request!So I'm will be back for a part two .I really feel…read morebetter I was not to much and even when I thought it could be more when she was done I felt good .I have alot of energy for the rest of the day!!So I'm very happy!

I don't know how to describe my experience other than absolutely mind blown. I was in the fitness…read moreindustry for over 10 years, and have been to more massage places that I can count. This was the best Thai massage I've had in my entire life. I'm still sitting here thinking about how fantastic it was. I'm very difficult to work on because I need more pressure than most people are able to provide. I did not get my massage therapist's name, but she was so accurate and the pressure was Perfection. The place was also so incredibly clean and beautiful, and they had mini starlight projectors in each private room. I seriously cannot wait to come back, they are also so friendly and so nice

To be honest, I'm always reluctant to visit an establishment for a massage. but with aching…read moreshoulders and very sore lower back I wasn't in any place to resist! I was greeted be the owner who's energy and optimism was infectious. I explained where I needed attention and unbelievably, she did what chiropractors and muscle relaxers have been unable to do! I recommend!

Not sure with all the positive reviews. Certainly was not…read morefor me personally. The massage was terrible and 45 min service only good for 25min? Got shorted my paid time. The massage session the therapist was on the cell phone entire time and not paying attention to the massage. I really doubt this was a licensed person. Towards the end a customer came in and my session ended early because the customer seems to have priority over me?? Therapist walked off the room and did not say a word to me. Very unprofessional business and rude service. Never been to such horrible place. Even bad foot massage place I been to is not this unprofessional.

My friends and I had services done here today as part of a girls' day and we had a great time. We…read moreall planned for the Platinum package and it didn't disappoint. We booked our appt for March 14th back in early to mid January. The day before, the spa needed to make a time change for our group and we moved it to one hour later than originally planned. No issues on our end. They communicated it clearly and even added foot massages due to the change. All of the technicians we had were great. I had Ruby and she was fantastic from beginning to end. I would go out of my way to request her again. I was super relaxed and felt very refreshed at the end. There were some guests that were there before us who were very talkative and social while getting their hair dried in the back at the end of their service. Because the space in the back is fully open to where people are getting their treatment it was a bit distracting and harder to relax until they left the spa. It could help if quiet rules were enforced to make sure all patrons at all stages of their service are getting the most peaceful experience throughout. Overall great first head spa experience. I'd be happy to come back!

I genuinely wish that I had a good experience here, given that it was so expensive. I figured this…read morewas a "when in Rome" situation, and booked the VIP Package. The photos are a bit deceiving. The whole floor, including the entrance, were very cramped. It felt like one wrong move, one sneeze and I was going to disturb or knock into other patrons. It is very tight! Unfortunately, I did not find this experience relaxing at all. Ultimately, it felt more like a glorified facial rather than a head spa. It felt like my technician was everywhere and nowhere, seemingly not remembering the order of things. During the treatment, I began to feel a line of burning along my upper back and arms. Come to find out afterwards that I experienced chemical burns that coincides where the table/water line meet. There were just so many products used. I am not someone who is sensitive to products so this came as a surprise to me. When I pressed for information on brands, type of lotion, etc. both the technician and receptionist seemed clueless on what products their salon was stocked with. For the price I paid and the experience I had, I can't justify returning or recommending this establishment to anyone else.