If it were possible I would have given ZERO star for this company and its service. Being an…read moreAllstate member I requested service to replace a flat tire with my spare. The car was in my garage at home. Allstate gave me a window for the service and the name of this vendor. About 25 minutes BEFORE the specified time Allstate gave me I got a call from the driver of this tow truck, telling me he has been sitting outside my house for 15 minutes! I mentioned the window Allstate had given me, and said I would arrive at my home in 3 minutes, requesting him to wait for me. I had gone to put air in my spare tire. The driver was VERY rude and cut me off on each sentence I spoke on the phone. He told me I should provide him with the jack and other tools, since he didn't have these on his truck! I told him now I was only 2 minutes away, and he said he was going to wait. As I pulled into my driveway in less than 2 minutes, I saw him drive off around the corner, and he left. Tried calling him back on the phone. I got no answer. I spoke to a man at the company office, and he was also very rude and obnoxious, telling me how the driver waited for me for a long time. Again, the window that Allstate gave me was of no interest or importance to this man. I will never recommend this company to anyone.

No stars. Absolutely terrible experience with this company, specifically Bob. I scheduled and PAID…read morefor a tow from Marion Oaks to Sam's club at noon. I was givien an ETA of 2:56. At 3:00, I called to see where my assigned driver was and met Bob, who was extremely rude right off the rip. Bob informed me that my driver was on 441 dropping off another vehicle, then would head my way, he also informed me that it is not his responsibility to inform his customers about any type of ETA nor any ingot regarding his drivers. After telling him that was bad business practices and that he should be informing his customers, I told him he was extremely unprofessional and the. He told me "fine, I'm canceling your tow" and then he hung up on me. I've read several other reviews on this company and it seems to be one individual there that treats women like this. Must be an incel.

We were stuck 2 hours from home late at night with a tire that was losing air and the valve seem…read morewouldn't hold the air in or let us put air in the tire. Other roadside assistance said they couldn't help us except to tow the car, which isn't much help after 10 pm in a strange city. Big D came out to see if he could help and within minutes had it working and ready to go ! Highly recommend them for professional, caring and affordable service!

Our pickup rear tire hit a sharp piece of metal that we felt & heard the air escaping. We were…read morefortunate enough to pull over where there was a wide area by the main highway 40. I was concerned that my road service showed 90-120 minutes ETA, but he showed up in less than 15 minutes. Very nice guy who knew his stuff. If you get fortunate enough to have Big D'S roll on your call you'll be set.

This company is absolute trash. I placed a request for roadside assistance for a blowout on my RV…read morethrough my emergency roadside service for a tow/replace. They answered saying they'd be there ETA 10:34am EST. They didn't show. I called multiple times. And kept getting told should be 30 min.... 45 min passed still nothing. This same event kept repeating itself until I called and they said, "oh you have a spare? Well we can swap." I said sure ok, I've been stuck here since 10:50pm the night before now past the 12 hours of being stuck on i-75. After another hour or so a driver finally shows up, he called and talked to someone about it and said, "oh the owner will come out and personally handle this with the heavy truck, just in case. Should be about 30 minutes as it's a big truck and slow." Ok.. 35 minutes passed and no show... I called, the dispatcher couldn't reach the driver and said she would try to follow up.. NOTHING. Another 20 minutes passed. I called my insurance again, they called and were told it would be 30 more minutes he was on a call... 45 minutes passed, STILL NOTHING... After another hour of waiting (now it's 3:45pm EST) with still not help or communication. I call Marks Towing again.. this time they said, well because of the blowout we can't tow.. so you need to call your insurance and get someone else" What the f.............. From 10:34 am until 3:45pm I've been stuck out here on i-75 in 90 degree heat waiting and being strung along for a job they knew they couldn't handle or want to do.. wanted my day.. DO NOT USE THIS SERVICE.. or you may never get anywhere you need to be. They kept me from my 6 month old daughter and wife all day waiting for them 1.5 hours from my home stranded with zero cares.. This event happened Saturday 5/24/25.

Marks Towing services was great, I was on a bike (motorcycle) and everyone else said they were too…read morefar away. Cody came to the recuse and did an outstanding job! Thanks Again Cody !

On time and great service. Courteous and good value…read more Provided information as requested.

From the owner: towing service with rapid response also providing lockouts, jumpstarts, offroad recovery, minor…read morevehicle repairs and various other services. give us a call with any questions. thanks

Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.

Great attitude, quick service, honest. . .and had a cute little helper by his side. Thanks for…read moredriving out to The Villages today!

Very quick and Very genuine and honest thankyou again so much !!!for sure recommend!!!!!!read more

Very quick. Drove three of us and our car 90 miles. Chris was very friendly and fun to talk to!…read moreThey really helped us out of a jam

Do not use this place. These people are thieves! Requested we pay in cash, which we did, and then…read moreput a lien on our tag stating we didn't pay! Sign says they take credit cards but the rude woman at the front states they only take cash. No policies or procedures to show this request. Refuses to sign receipt or give information for us to have proof of payment. Gave one star because you can't give zero!

Horrible service broke my window and wouldn't fix it refusing to have a manager call me and they…read morewon't pay for it.

They came super quick and they were very nice. Would definitely use again. Driver was super helpful…read moreamd knowledgeable!

I would not recommend this company. They delivered my truck…read morefrom the body shop after a fresh paint job. Everything was fine until they began unloading it. The driver failed to ensure the tailgate was secured (which I have on camera). As the truck was lowered, the tailgate dug into the ground, bending the hinges and ultimately causing it to come off. This also resulted in damage to the newly painted truck and the tailgate itself. The driver was polite and apologized, stating he would report the incident to his boss. However, the owner never reached out to address the situation. After waiting several hours, I called myself and was met with complete disregard for the damage caused. I requested that they at least return and tow the vehicle back to the body shop. He briefly agreed, then hung up on me. I have since followed up three times and sent two emails with no response. At this point, I will be pursuing a civil case, as this damage is clearly the company's responsibility.

This man has his business address listed everywhere and on the internet incorrectly on purpose so…read moreyou wont know the exact location your vehicle has been towed to.. you have to contact him and he meets you there at the actual piece of crap tow yard.. no office... just a small lot that is fenced in with floodlights and black plastic on the fence walls. Charges $200 for administrative fees plus $ 40 a day.. and $275 to tow it 8 miles ... it was parked at uhaul with managers permission ... but the hispanic lady/ clerk had it towed & it was at crappy tow yard .. this tow truck person charged us 3 days at $120. Even though it was only there 2 days .... The Total of his extreme charges were $595.. CASH! Doesnt take any cards, checks, zelle, this company is Just a friggin JOKE .. example of a decent good tow service is a few months ago we broke down and our vehicle was towed from deland florida to sw ocala- $555 to auto shop/ dealership. Thats reasonable! Not this so called joke of a business .. i would never recommend this company / person for anything!!!!!

Fast! We were broken down on a road trip and Robert's came to the rescue in less than 30 minutes,…read morewhich is unheard of! So happy we chose this company and highly recommend!