Want magnificent and top notch service when purchasing a home? You have came to the perfect place…read more Alonso Lerma was very professional and knowledgable and was always willing to take our calls to walk us through any questions we had along the way. He constantly kept us informed on our loan progress and was a pleasure to work with.

Chris Decker was my primary point of contact, and I couldn't have asked for a better experience. He…read moreis exceptionally professional, patient, and thorough. Chris took the time to answer all of my questions -- even the repetitive ones -- with clarity and care. He consistently maintained proactive communication, keeping me informed with regular updates throughout the entire loan process. I will absolutely reach out to him again when I am in need of his services in the future.

I didn't end up originating my mortgage through him, but I just had to come on here and say I…read moreHIGHLY recommend Drew Clemans for your mortgage origination needs. Throughout my entire home buying process Drew was generous with his time and expertise, literally every step of the way. His bio mentions that his approach is rooted in education, and that really came through in my experience. He took the time to make sure I understood what was happening and why, which made the whole process feel a lot less overwhelming. His advice was thoughtful and tailored to my situation, never generic or salesy. He knew I already had a lender but he was still willing to give him time and advice with no strings attached. He also connected me with a homeowners insurance agent who ended up getting me a much better policy than what I was originally planning to sign up for. That referral alone made a huge difference. Drew is the kind of person you want in your corner when you're navigating the home buying process. Knowledgeable, kind, and genuinely invested in helping people. I truly can't recommend him highly enough.

I worked with Drew as a first-time home buyer, and he honestly made the whole process so much…read moreeasier. I ask a ton of questions and tend to overthink, but he was patient the entire way through. He was quick to respond (even over text), always kept me updated, and made sure I actually understood what was happening at each step. Most importantly, he gets things done and is always on top of everything. If you're looking for a lender you can trust, especially if it's your first time buying, I definitely recommend Drew and the Transparent Mortgage team. They were great to work with.

Aloha. If you need a lender who actually understands real estate investing and doesn't panic at the…read morefirst sign of a complication, look no further than Griffin Funding. I worked with Marina Oliver and Shell Contizano on a cash-out refinance for one of my vacation rental properties. Because the property has an ADU and my financials involved multiple businesses, a standard loan wouldn't work. Marina expertly guided us into a DSCR loan. Along the way, our title report pulled up an old judgment that wasn't mine and a pending insurance lawsuit. Where other lenders would have backed out or delayed for months, Shell and Marina communicated clearly, told me exactly what documentation they needed (like an identity affidavit and an attorney letter), and pushed the file through underwriting without missing a beat. They put in the elbow grease and got it done. Five stars all the way. Mahalo!

As an experienced Asset Manager with a company overseeing a portfolio of properties, we are sharing…read moreour experience with Griffin Funding for the benefit of the public seeking mortgage loan/brokerage services. * We engaged Griffin to advise us on options for a DSCR 2nd Loan (i.e. 2nd-lien priority). After many hours of extended discussions and emails over many months with the Loan Officer we felt our situation was clear and a subject property for the loan was selected. * We were given verbal assurances that based on the estimates, projections and models shared and discussed, based on the cashflow and DSCR ratio of the property, a loan would be approved. * An appraisal was then requested and ordered by Griffin. We paid $825 for the appraisal fee. * We then stated the loan amount could be adjusted to meet the DSCR ratio requirement. In the meantime, we met on-going, voluminous documentation requests. * Thereafter, the Loan Officer informed us there was a $100K minimum loan policy but agreed to lower the loan amount to $60K in order to obtain approval. At the same time, the Loan Officer stated the appraisal had nothing to do with the loan approval. * Next, we were told that Griffin would not allow an exception to their $100K minimum loan policy and therefore could not approve the loan. The Loan Officer then (again) proposed we switch to a 1st-Lien Refi (requiring a refinance of the entire loan balance from approximately 3% to 9%+, an option we clearly ruled out at inception). * At that point, we requested the $825 appraisal fee be refunded given the minimum loan policy was not made clear at the outset and the Loan Officer stated the appraisal had nothing to do with the loan approval. Surprisingly, our request for a refund was met with immediate rebuttals, reprisals and accusations. When we referred the matter to the CEO of the company noting Griffin's standard email footer "...our CEO would love to hear from you...", after approximately three months we received an email response. Rather than reaching out to discuss the specifics of the situation, address concerns and consider a reasonable resolution, we were again met with absolute rebuttals and refusal to take any further action. Upon expressing our dissatisfaction once more the response was "...refer all correspondence to our attorney...". In our opinion, individuals and businesses seeking real estate funding/loan services are well-advised not to engage Griffin Funding.

We love this location, we have never ever had any issues with service or friendliness. Sometimes…read morethe wait times are a little longer, but the employees at the desks do come up and pull customers out of line to assist and alleviate wait times. We have never encountered a bad experience or had negative interactions, everyone is generally always friendly and helpful whether it was loan applications, questions, withdrawals/deposits, etc. on our last particular visit, there was John who seemed to be shadowing a new-ish teller. They were both very congenial and chatty throughout the transaction. We love Navy Federal and their customer service whether it is over the phone or in the branch. We have been loyal customers for over 2 decades!

I have been banking with NFCU for over 15 years. NFCU is a nationwide credit union, however I have…read morenoticed the service and dependability have began to lapse. Simple things like stocking the ATM with money over holidays seems to be a problem. Vehicle loan rates aren't even close to competitive. I attempted to finance a used vehicle loan with them. Their offer was 2.5% higher than other credit unions. Thats huge! Schools First Credit Union, San Diego County Credit Union and LBS Financial all came in with offers at least 2% lower. It's quite ridiculous and honestly Im beginning to lose faith in them. Save yourself the hassle and take your banking elsewhere.

Love Frontwave, we opened a new business in Temecula and love being able to have the Temecula…read morebranch down the street. The entire branch is filled with employees with great attitudes; they are always happy and welcoming.

ROSALIE Go Siong is the best banker (universal service representative)…read more She is kind and patient. She helped me greatly. She needs a bonus or raise.

Mr. Loop worked with us in overcoming obstacles to getting our HELOC. He was flexible on the…read moretiming for our replies to his requests for information - and/or clarification of our written communications. He acceded to our requests re: when to call us, and was savvy enough to let us know when we had email (NB: I get approx. 150 emails a day). Once we completed the initial tranche of paperwork, things were smooth - and results promised in 1-3 days often came in as approved on the same day. We've gotten what we wanted/needed, so far, and can easily recommend using Modern Lending.

Taylor and his team were amazing. Period…read more For years, I was apprehensive about trying to buy a home, because my credit was not in a good place. Before I started to look at houses, I reached out to Taylor to see just how steep of a hill I was going to need to climb to become a home owner. Taylor worked his magic and walked me through the steps on how to beat clean up my credit. After a few months or work, we had everything we needed to get a loan approved at a payment that I could afford. Taylor and his team walked me step by step through the loan approval process once we found the home of our dreams. At no point did I feel pressured about the loan process and I do not feel that this process could have gone any more smoothly. If you are in the market for a lender, look no further. Taylor and his team are your answer!

Kelly is amazing. She was very informative and got my loan closed in three weeks. Kelly was able to…read moreexplain my loan options and pros and cons of each loan. It is so hard to find hard working professionals who truly have the best intentions for their clients. Kelly has the unique balance of knowing her job and caring about the outcome for her customers. Thank you Kelly

Sold my home and bought a really nice condo. Kelly took control and was able to take care of the…read moreprocess. She's very helpful and made the process quick and easy. Kelly is top notch! Do yourself a favor and let her assist you and help you through a confusing time. Look no further than, Kelly is the real deal! 5 stars!!!

My active duty husband and I are in the process of refinancing with a HERO loan.. something we…read morelearned a little too late is an extremely difficult thing to do in California without having to pay the loan off in full first. (Seriously feeling buyers remorse and a little scammed by the HERO salespeople who actually encouraged us to put off our refinance until AFTER we finalized our HERO loan! But I digress..) After hitting brick wall after brick wall, I found Brad online through his extremely informative blog post on refinancing with a HERO loan. While discussing my issue with one of my clients over coffee, they also recommended Brad! It was fate! I immediately reached out, and Brad's response time has been stunningly prompt, and his professionalism is off the charts. He is so patient with me as I ask a bazillion questions and more regarding the whole process. Being so new to all of this (we are first time home owners!) I have been pestering Brad's inbox with question after question, but Brad has been gracious and kind and has walked me through the whole process step by step! While we are still in the process of refinancing with the help of Brad, I just had to give a shout out, since he is really going out of his way to be a superstar and help us get the refinance that we want as quickly as possible. I am due with my third child right now, and we have a number of upcoming expenses looming ahead of us (needing a car that will fit an extra car seat, medical bills and so forth..) and the refinance would / will be a HUGE blessing for our family... I was feeling so helpless until we contacted Brad, and while I am still impatient and antsy with the normal wait times involved in refinancing, I am feeling so much more peace knowing we have a knowledgeable, helpful and able person on our case! UPDATE: Not only did Brad get us our loan that EVERY OTHER loan agent said was impossible, but he went out of his way to get us a low interest rate, and a lower home insurance rate. While the immediate savings are awesome, the long term savings are staggering.. SUCH a HUGE blessing to our growing family!! Thank you so much Brad! I only wish I could give this review MORE stars!

My lender sent me an email about a down payment assistance program. I quickly Googled it and…read morestumbled upon the Home Loan Artist website. I filled out what appeared to be a waitlist for the program itself, but I received an email from this Brad individual saying he was going to contact me to go over prequalifying for a mortgage. I responded back saying no thank you and that I was apparently mistaken as to what I filled out, so no need to contact me. Attached is the (completely unnecessary) response I received. I just wanted to put this out there for other like-minded people who want to know the kind of person they are dealing with when making what is, for most, the biggest purchase of their lives. As to his response on this review - I was neither upset nor seeking his assistance. This email and his responses to other negative feedback speak for themselves. Judging by some of the other negative reviews, it sounds like he is quicker to respond to someone who ISN'T interested in his services than others who are. Good luck to you and that chip on your shoulder.

Mitch and his team are amazing. They make buying a home and obtaining a loan as easy as it can be…read more Even when Mitch is on vacation he is following up on loans and paperwork. He is very knowledgeable and gets you the best deal out there. I would recommend him any day.

This is the 3rd home purchase we have used Mitch for and wouldn't use anyone else. He is the best…read more Knowledge, honest, and efficient! I never have to worry that something will go wrong or get overlooked. Thank you Mitch and Lisa for being 5 star!

I can't say enough good things about Chris Grant and how great my refinance process was. He was…read morepatient, thorough and explained everything in detail. Everything was done on the phone or online as I live over 80 miles away in Los Angeles. Distance doesn't matter when you get exceptional services! Thank you again, Chris!

Truly a top notch organization. I've done 3 transactions with Mark and Christina and every time…read more it's an absolute pleasure. Their professionalism, clear and concise communication, and absolute commitment to us has been incredible. Definitely an organization that you can trust for any loan transactions. I would absolutely recommend United Loan Center to anyone and everyone and will continue to do business with them in the future. Thanks again Mark and Christina for working with military families and the continued support of veterans. Semper Fidelis!