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Seattle, WA

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Full Bore

2.7 (7 reviews)
Open • Open 24 hours

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Sterling Septic & Plumbing

Sterling Septic & Plumbing

(64 reviews)

Can't say enough good things about these folks, particularly when it comes to customer service. Had…read morewhat I thought was a pump issue, discovered at 3:00 PM on a Friday. Initially, Sterling told me that there would be no one available until Monday morning, but offered me info on another company if I wanted to check with them instead. But then, within the hour, they figured out a way to get the last of their guys who was still out in the field over to my place for a diagnosis. Guy was here in under an hour. What's more, to make sure everything was well and truly addressed, the boss himself stopped by on his way to a birthday party to offer a little oversight, hands-on assistance, and some on-the-job staff training. Sterling ended up pumping my tanks, which was fine, but there was no charge for the extra service call, which was even better, and everything was resolved by 6:00 PM. These folks could have easily said, sorry, can't do anything until Monday, and I would have understood. Instead, they went the extra mile for a good customer - and now they've ensured that they'll keep that customer for many years to come. That's the way to do business and I thought you Yelpers would want to know.

This septic service company I contacted to pump the septic and investigate a tank alarm quoted me…read morean excessively high price of $4,700 to replace the pump. They intended to charge $2,900 for a pump that costs $350. This pricing is unreasonable and appears to take advantage of customers in difficult situations. Such practices are unprofessional and unacceptable.

Hemley's Septic Services - Incoming power for pump tank piped in from home (done by myself)

Hemley's Septic Services

(72 reviews)

I have nothing but good things to write about Hemley's. I was in panic mode when my alarm went off…read morevery late at night. I was able to silence the alarm and called them to set a time for service. Mysti, who answered the phone, was great! The appointment was made and I hung up feeling I had made the correct decision calling them. They showed up as promised and I was very much at ease with them. I could tell immediately they were dog people and my dogs enjoyed greeting them. So much so, I stayed in the house letting them work without me hovering over them. I kept the dogs inside behind screen door anxiously waiting to be with Sean, Emilio and Fabian. Upon expection, I was told the office was sending another (Mikey) to check things and shortly after he arrived everything was fixed! I had a new pump put in two years ago and am so grateful to Hemley's for their honesty and will be using them from now on.

Our septic system backed up into our house last night after doing a load of laundry. Not a fun…read moreexperience, but I had pushed it too far, knowing the tank needed pumping a few years ago. My husband called them after hours and they got back to him first thing in the morning. We had an appointment this evening, which was far sooner than I expected. Michael and Dallas showed up already beat from a long day, but were friendly and very respectful of our property. While they took care of pumping out the tank, cleaning the filter and clearing the baffle, they took the time to explain to me what they were doing, why they were doing it, and showed me how to care for the system between regular service. They put up with me standing out there asking questions and were as gracious as they could be. They're also both incredibly hard workers who manage their time perfectly. 1000% I will be calling them for my regular service and recommending them to my friends and family. Not only were they timely, their prices do not break the bank.

Full Bore - welldrilling - Updated November 2026

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