I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Had a great experience with Better Air NW! Customer service was excellent in helping us schedule…read more Communication was clear and they even give a heads up text when they're on their way. Corey was our technician and did a very thorough job. We had both our AC and furnace worked on. We will continue to use Better Air NW and recommend this company to family and friends.

Svetlana is one of the most beautiful souls I have ever had the privilege of meeting. From the very…read morefirst phone call to inquire about alterations for my wedding dress, I could already sense that she was so warm, attentive, and genuinely kind. Meeting her in person only confirmed it. She listened carefully to every single one of my needs and accommodated each one with such grace and care. My wedding dress is chiffon, and she created the most gorgeous custom bustle in the back that made it look beautifully layered and flowing. Beyond her extraordinary skill, she made me feel beautiful. She complimented me, lifted my spirits, and even took the time to teach me how to walk without tripping on my train. That kind of thoughtfulness goes so far beyond what any seamstress is required to do. After I picked up my perfectly hemmed, bustled, and altered dress, I had a small panic moment (actually, a major panic moment) when I realized the style looked slightly different than I remembered from when I originally ordered it from Anthropologie. I called Svetlana in a near meltdown, and without hesitation, she invited me to come in that very same day. Within 20 minutes, she had fixed everything flawlessly!! I was in disbelief!! Svetlana is a true miracle worker, and anyone who gets to work with her is incredibly, incredibly lucky. I will be forever grateful that she was a part of my wedding journey!!! I love you, Svetlana!!!!

I came to Svetlana for alterations on a courthouse style bridal dress (wanted her advice on hem…read morelength, considering adding bra cups, adjustments to hip) and Svetlana kindly sent me away, saying I really didn't need the alterations (and explaining the why- eg if I adjusted the hips it would be too tight to sit, recommending a different solution to bra cups that would work better with the dress, etc). Her advice saved me money and helped ensure my dress looks best for the big day, and I'm so grateful! I recommend coming to her if you need guidance on alterations needs! I will bring other clothes back to her bc she has my total trust now!

Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

Very easy to work with, no hidden costs. Team showed up on time, was able to complete my one level…read morehome in about two hours. We had never had our ducts cleaned and are very glad we did it. Air quality is much better and nice to know it's done. Workers were polite and efficient, refreshing.

Just bought a condo that was staged in very "safe" colors, with the same soft beige-yellow floor to…read moreceiling and on all the doors. I wanted some color in the space and Sound Painting Solutions happened to have an opening that same week! They finished the work in only 2 days and it has completely transformed the space. The entire process was very smooth and we were able to work around my budget, which is fantastic as a first time home buyer.

I recently hired Sound Painting Solutions to paint a few rooms and the results were more dramatic…read morethan I anticipated. They gave me some ideas for the finish, protected the floors and furniture, and the trim lines really turned out well

Excellent service. This is the third or fourth time I have used them in the last 10 years, and the…read moreservice is consistently good.

Had an in-depth and very helpful discussion with whomever answered the phone. Agreed to set up…read moreregular service. The first service included a full home inspection, which was scheduled about 6 or so weeks out for today. I did not receive a confirmation of the appointment so telephoned the office this morning. The company has no record of me. Instead of apologizing for an unfortunate error, the person who answered the phone blamed me, saying I probably booked with another company and didn't remember. There was no offer to try again, in large part because the person did not know what services are offered.

I contacted Seattle Express Cleaners to clean my wedding dress, which had sat in my closet for…read moreabout 6 months with no prior attempts at cleaning off the dirt, sweat, makeup, and other stains from my wedding day. They were extremely quick to respond to my inquiry via texting, asked great questions to get a sense of how much cleaning the dress would need (they requested some pictures of the stains up front), and gave me a quote for the cost that I felt was very reasonable. The pickup and drop-off part of this service is AMAZING, especially for someone with a busy schedule! They scheduled pick up at my house within a week despite having a high demand for wedding dress cleaning at the time, and sent me an update about what they were planning to do once they had their wedding dress expert take a look at the dress. Their turnaround time was much faster than I expected and they even sent pictures right after the cleaning was finished so I could see how well it came out! I had not requested a steaming since I didn't have plans to use the dress again anytime soon, but they did one complimentary for me which made the dress look absolutely stunning and like it was brand new. There was not a single residual stain left and the dress did not smell like anything - it was just perfectly clean. The final cost of the cleaning was exactly what I expected from the quote and I felt it was incredibly reasonable for the amount of cleaning they had to do, the speed and very high quality of service, and the helpful communication throughout the process. I was 100% satisfied with the end result and would absolutely recommend their services to anyone!

I reached out to this service over email because of an issue and received an incredibly unhelpful…read moreand unempathetic, less than a full sentence response back. Will not ever use this service just for lack of decent customer care. Edit: It's funny that the response to my review got more of an explanation than the email (which for the record was left at "Sorry there is nothing we can do with dye transfer.") My inquiry was not rude in any way and warranted a more thoughtful reply. It is absolutely within my rights to leave a 1-star review as a reflection of my experience with a business's subpar communication. If you look at the other low reviews for this business, you'll see a pattern of poor communication skills. Service isn't just left at the product. It goes all the way to effective communication, of which this business has none, other than to double down and defend themselves anytime someone has criticism.

Our Water heater started leaking and I contacted several plumbers in the area. I had initially…read morewanted a tank-less system and while most plumbers just said it could not be done and tried to push me to there other products, George explained the challenges for the tankless system. I did end up going with a tank but I knew why at that point. I had installed my own water heater tanks in 4 of my previous houses, so I knew what it took and it also makes me critical of a contractor installation. In addition the contractors who bought and flipped this house before we bought it did the bare minimum facade repairs and the water heater was an example of doing no more than necessary. So George started from a position of trust none of the previous work and work from there. He and his assistant had to crawl under the house to re-pipe the feeder lines and the end result was impressive. Usually, when I have a contractor do a job that I have done in the past, it is a critical review of pointing out what I would have done differently, but on this job it was clear he knew more about doing this than I did, I had to look up on of the parts he used just to see what it did. He installed a drip pan and the drain for it, he re-plumbed the overflow line and the work on the intake and outflow lines looked very nice, including the new much easier to use shut off valve. I will attach a picture of the work, (ignore the carpentry around the tank he was not hired to do anything to that), you can see it looks quite good. We will be calling him for our next plumbing need.

Originally I had reached out to a different plumbing service to come inspect and unexpected slow…read moredrop in the crawl space of my new home. The wait was about 2 weeks. I was getting really worried about the leak and reached out by email to Galantis Plumbing at about 7am. I received a phone call at 8am saying he had a cancelation this morning and was able to come out right away. He was also booked two weeks out, but his response time to my email allowed us to get the leak looked at a few days earlier. I later found out the owner is the one who arrived ay home to fix my plumbing issue, and was also the one who responded to my email. The plumber (I wish I remembered his name) was extremely prompt in getting from Poulsbo to my home in Suquamish. He was quick to identify the problem and was able to fix it the same day. For such great service, I was happy to only pay $300 to get my plumbing issue resolved. I will 100% be using this service again.