I went to Toyota just to "look" around and nothing seemed to work out with my situation so I went…read moreover to Honda and thankfully I came across Eddie Portales who helped me through the ups and downs of my indecisiveness. He made sure I picked the right one that I felt most comfortable way and spoke to his manager to accommodate some changes I wanted. He is a kind hearted person and even wished me a happy birthday a couple days after the big purchase. 10/10 experience

Just purchased a new 2026 Honda civic , I went in to just look at cars. And I left a very satisfied…read morecustomer. EJ and Ray are both amazing , they were working with me to see what was a good fit . I definitely recommend coming and asking for them . 10 out of 10 !

I went in to get a Hyundai Palisade, and Darin was absolutely great to work with. He was super…read morefriendly and helped us from start to finish. He showed us the car, gave us a really good deal, and even after we bought it, he took the time to go over all the features and give us some helpful tips. He also made us a super cool video of us with the car to share. If you're looking for a new car, definitely ask for Darin.

After a very disappointing experience at Fontana Hyundai, we returned here where we bought two…read moreHyundais last year. Jacob Borrero was our sales representative and was very attentive and patient. We found a 2018 Sonata with about 36,000 miles on the internet. We bought it for exactly the internet sale price. (Unlike Fontana Hyundai who had a similar car but added on thousands of dollars in dealer add-ons and refused to sell us the car at the advertised price - see my review). We then decided to trade our '24 Palisade for the '26 Palisade Hybrid. Jacob was very professional, friendly, and pressure-free. He was one of the reasons we bought two cars again. Despite any "deals" out there from other dealerships, we've learned our lesson and will always shop at this store. If you want an honest interaction and sale, this is the only stop you should make. Thank you Jacob (and Norm Reeves) for a wonderful experience.

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

This is was the best car buying experience I have ever had! I saw they had an 03 miata for sale so…read moreI made an appointment to check it out! Viewings are one car at a time as they happen at a private office not a car lot. Elmer showed me around the car and the negotiating was fast and fair. I really felt like I found my new personal car dealer talking to the guy it was a fantastic experience and I will buy here again!

Third time buying a car from him and great service as usual. The car had no problems and was…read morecleaned inside and out. Thank you!

Mark G was amazing. I was in a bad situation with my car and owed lots of money on a vehicle that…read morewas not worth fixing. With interest rates being so high, I could not afford anything new or preowned. He got me into a lease in my price range for a new Corolla Cross. I absolutely love it! I have no time or energy to haggle at a dealership. He did it all for me, delivered my car to my door and took the old one away! So easy!! The Cross has so many safety features that when I got an insurance quote for my soon to be driving 16 year old, I couldn't believe the price. Thank you, Mark, and to my cousin for recommending you to me. When my girls are ready for a new car, Mark will be my first call.

If i could give Gilmar 10 stars i would! I tried doing things on my own and it was a mess, mark and…read moreSean were a true god send! I had hundreds of questions, needed much help and what i thought probably wouldn't be possible (me getting a new car) was totally possible thanks to Gilmar automotive. Easiest process ever, excellent customer service and i will forever use these amazing humans every 36 months for a new lease. THANK YOU Gilmar auto!!

Lizet was incredibly helpful throughout the entire car-buying process. She was super nice, patient,…read moreand had a great sense of humor, which made everything much less stressful. She took the time to answer all of our questions and never made us feel pressured. You can tell she genuinely cares about her customers and wants to help them find the right vehicle. We had a great experience working with her and would highly recommend Lizet to anyone looking for a car. Thank you for all your help!

I want to thank the entire Norwalk Toyota team for the help they gave me with the purchase of my…read morecar. Excellent service and professionalism from all staff, salespeople and finance team. Aaron Osiel Ortiz, Javier Aceves and Oscar Baca always took care of every detail from start to finish. I am very happy and satisfied with my purchase. I give it a 10 out of 10. Thank you, Norwalk Toyota.

Giovanni was super helpful and has amazing customer service! Giovanni helped us pick the perfect…read morecar suited for our family, his hospitality kept me from choosing another rental place. We really loved the car as well everything ran smoothly. I will definitely be coming back to this rental place when I come back to vacation! Thank you Giovanni !

Gio was very helpful and super friendly!! Will highly…read morerecommend this location and speaking to him. Coming from a stressful situation where we got denied a rental due to closing time (Avis budget in montebello) and being able to get a last minute rental with him was definitely a blessing in disguise. Came out happy and stress free and ready for our roadtrip !!