Tony and Chris did a really good job reupholstering and cleaning my vintage office chair. I brought…read moreit in because it smelled of mold. They bleached the wood, re-stuffed the chair, and reupholstered the seat. The reupholstered chair cushion looks exactly like the original! It looks and smells just like new. They also even helped me clean the rest of the chair. You can tell that these guys really take pride in their work. They are honest with you, and try to work within your budget. It took them about a month to finish the project, but it was so worth the wait! I spent about $125 for the whole thing.

When I moved back to Rochester, the moving company wrecked any number of pieces of wooden…read morefurniture--antique tables and headboard, a Chinese screen, you name it. Nova fixed all of them, with good quality work, very reasonable prices, and great customer service. Can't recommend them highly enough.

These guys are a pleasure to work with. They are the craftsmen we are so lacking in most commerce…read more We recommend them highly.

I needed to have a couple of chairs reupholstered and I'm thrilled with the results. Reno and his…read morebrother worked quickly with my fabric. Very reasonable and easy to work with. As a side note, I went to the upholstery place in the city and they were going to take 1.5 years to complete! Plus, the woman was rude. Go to J&P and ask for Reno. Highly recommend!

I had a look through Dunn's furniture a few days ago and it was the most pleasant experience I've…read moreever had at a furniture store. Usually, staff bombard you immediately upon entering which always makes me uncomfortable, and that didnt happen here. Staff were very friendly and were approachable but did not make us feel pressured at all or ask us too many questions, just made sure we knew they were available if needed and that there was a second story. A lot of the couches appeared to be really customizable and they do some price matching. I just didnt find exactly what I was looking for, but that has more to do with me being picky than their selection.

Shopped around quite a bit until we visited Dunn. Salesperson was educated about their product…read morelines and informed us of options without any pressure at all. Was a pleasure to work with Dunn. Furniture arrived in ~ 3 weeks, much sooner than other stores promised. The furniture we purchased is made in the USA and of high quality. Definitely recommend.

Super cute stuff and very unique!! If you're looking for something nice for decor that's great…read morequality you'll find it here. A little pricey but you pay for what you get!

I love this place! This store is a restored warehouse with 2 floors. The 2nd floor has lovely…read morefurniture and pillows and all the accessories .The 1st floor has been transformed into a wonderland of crafts and accessories for the holidays in among some furniture. The decor includes old fashion tinsel & bubble lights & specialty ornaments by Christopher Radko and other lovely items that are folk artsy and just plain pretty. Beautiful towels for hostess gifts ( not everyone wants wine when your invited for dinner ) along with candles and singing carolers that people like to collect. I bought something that I am excited about. A new Christmas tree! I am down sizing ( more like de-cluttering ha) & no loner want the big tree with all that entails. I found a tree that is advertised as a flat tree. This one is 3 ft. tall and has a back ( unlike the no back tree) & front both with shorter branches giving the illusion that it is a full tree. It is already lite too. You can see me smiling, right? I can still have my tree without all the work. One regret: I do not have a picture of this tree decorated but I hope your curiosity will get the better of you & you will check this unique shop out. If you don't get a gift or two, you will certainly be in the mood for the holidays w/ all the beautifully decorated trees. Happy shopping everyone.

I just ordered the exact part needed for my Treasure Garden AKZ cantilevered umbrella and was so…read morepleased with Nick Iannotti that I decided to "Yelp" him / Casual Furniture Solutions. After going to the Yelp page I noticed an entry in 2018 by Jim S. and was AMAZED that he wrote almost exactly what I wanted to say. The only difference is that I didn't have to re-string my umbrella as my broken part was a rubber glide that went into the post track. Other than that, I'm saying the same glowing words that Jim said. Thanks again Nick! Copied Jim's review here: I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was of no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!

I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was…read moreof no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!

Had very bad experience with Roc City Furniture in Henrietta. I spent 18 k on furniture over the…read moresummer for my new home. First they damaged my garage door by putting a big dent in and damaged walls and flooring in my home as they were delivering furniture. Some pieces were damaged and had to wait a very long time for the store to even look at it. Had an issue with my brand new bedroom set from Roc City Furniture. Jon came out and tried to fix the draw and broke a piece under the bed right in front of me. He said he would replace the piece and fix and hasn't. I've been ignored through numerous calls and texts for the past 4 months. They were also supposed to replace my daughters dresser that had a defect and that was never taken care of. I never was given a copy of my warranty. I've been asking for 9 months for a copy and still nothing. This is beyond acceptable that I can't get a return phone call from Jon the manager. I would think twice before buying furniture there. The customer service is horrible after you buy with them.

The help was awesome purchasing our first couch set. The so called manager set everything up we…read moreused their 0% financing and everything was all good. This was in November, we were told to expect it in December. December comes and they say it isn't in yet maybe early January. Okay early January we move in and they say not yet maybe another week. We call yet again and now it is the end of January and they say maybe the end of February. How does one order a couch in November and almost 3 months later still not have a couch but you can bet they still collect their money. We are very unhappy with the situation and had much higher hopes.

I recently moved to a smaller apt and lost some furniture pieces that wouldn't fit. I wanted to…read moresupport a local business when I went to replace them, and Unclaimed Freight was highly recommended to me! As I understand it, it resells items people bought but for some reason or other didn't work out. As such, the stock changes fairly often and the prices are a bit reduced, but for practically new, unused things. I was also told the salespeople don't work on commission, so you won't be pressured to buy while you browse. You can also check their online catalog in-store if you don't find anything you like on the floor. I had a great experience shopping in-store. I was left alone to sit on the pieces I wanted to try for as long as I liked, because I was shopping for comfort, and when I made my purchase, I also got delivery for a small additional charge, which included the guys bringing my furniture to my walkup. Delivery was the next weekend, and they called ahead so I was ready for them, and it was very quick! The furniture came plastic wrapped so it didn't get scratched or banged up or the pillow lost. If you're looking for a couch or table set or bed, I'd recommend Unclaimed Freight.

Got a twin bed for 5 days, and it and the boxspring has already sunk. So cheap.Too cheap. Go…read moresomewhere that sells quality beds. You get what you pay for!

Frank did a great job refinishing and reupholstering our 30 year old kitchen table and chairs. When…read morehe picked the set up it looked it's age or more. When it was returned it was like new. He did more than we asked and did it very well. Quality work takes time but he knew we wanted it back by a certain date and he met that date. I am sure there were some late hours making that happen. It was a very fair price for an excellent job.

Excellent from start to finish. I had used other upholstery services in Rochester before, but tried…read moreFrank for the first time last week because a couch leg was broken. Frank made time to come out to my house, assess the damage, take the couch to his shop, and repair in a matter of days. The repair is great and I will call Frank from now for furniture repair and upholstery!