We love our new flooring! The Coretec flooring in the 3 rooms we had done is beautiful, and the…read moreinstallation was done perfectly by the professionals at Messner. We highly recommend Messner Flooring if you want quality workmanship.

Great overall experience! I got 3 floors done in the kitchen, bathroom, and upstairs hallway and…read morethey all came out really nice! Christo did an amazing job and the whole team worked through the problems to get everything done!

Excellent service and installation! While not the cheapest in the area, they offer quality products…read morewith quick efficient service and an excellent installation team! Thank you, Messner Flooring!

Andy and Greg were a HUGE help selecting, ordering and coordinating the installation of new carpet…read morein my living room and two bedrooms. The process was smooth and easy. Their installation team was outstanding. Help move my furniture will no issues. Two meticulous hardworking guys. I couldn't ask for a better experience. I stongly recommend Messner for any flooring projects you may have. If I could give SIX stars, I would...

** UPDATE** 5/30/25--Shawn and his team stepped up to the plate and took care of every issue and…read moreconcern I had. The guy who came out and did our stairs did an awesome job; I highly recommend him! I changed my rating to 5 stars based on how professional everything turned out and how well it was addressed! My wife and I are happy with the turnout! I purchased new flooring from Bills and just had it installed. The installers, Chris and Tommy from Veteran Pro LVP Flooring, did an excellent, professional job. I highly recommend the installers. They get 5-stars Bills' direct sales team and schedulers lack customer responsiveness once the sale has been made and paid for! There is no follow-up or callback when leaving messages or needing questions answered. The floors and carpet have been installed for over a month. They had to come back out to requote the stairs that we had already paid to be sanded and turned out like crap; been over three weeks still waiting. After follow-up call number two last Friday(5/16), I was told the treads came in, and I should get a call on that day or Monday. Today is 5/22, and there is still no call to schedule the installation; a third call/text-out has been made, and we are waiting! It's embarrassing to have people come over!

When we moved into our new house we knew that some of the hardwood floors were a little rough. We…read moreshopped around and ended up finding a perfect fit for our needs at Bill's. Large selection, delightful and well informed staff and a reasonable delivery service. They did a great job and helped cover a few of the sins of the previous home owners. Highly recommended!

Initial experience was good, salesman was helpful and knowledgeable, and work was started promptly,…read moreand install was a quality job. However, they left without completing some work (side of a few steps, a closet door replacement). They were also extremely difficult to get a hold of after the contractor was done. A few things that they claimed were not part of the job, would have taken them 20 minutes to do, and would have left me completely satisfied. If you use this company, make sure every little detail is spelled out in your contract, because you can not assume a single thing. A slight bit of extra effort from their contractor and management would have made the difference between using the company again and recommending to other people, and choosing to go elsewhere next time.

Horrible communications and numerous unmet promises! I would not trust them in the future!read more

Amazing experience from start to finish! Brian matched my new carpet to my existing carpet…read moreperfectly. His communication was 10/10 making this a painless process!! The installers were extremely hardworking, professional and cleaned up after the job was done leaving no mess behind, just a beautiful carpet to enjoy! I'm looking forward to using them again for all of my floor covering needs and would HIGHLY recommend them to all my friends and family.

Yann and Chuck are wonderful people to work with. Yann came out to see us as soon as we contacted…read morehim and the carpet was installed as fast as they could and it looked perfect. thank you

Dan and his staff are so helpful and knowledgeable that before you do anything with your flooring,…read moreyou must consult with them! They know all about how to clean rugs and carpets properly, about all types of floor coverings, and they are honest and fair. You will be astonished at how well these folks understand flooring and how helpful they are. You will never use an outside rug cleaner after you have consulted with them.

The Rug Market is the very BEST place to find and purchase carpeting for your needs! Jim, Dan, and…read morethe staff are wonderful to work with - extremely knowledgeable and helpful. We just picked up a carpet we ordered for our living room and we couldn't be happier with our shopping experience. We heard good things about this store, but our experience exceeded our expectations! Gerry M.

We had our carpets installed when our home was built and they eventually buckled in various rooms…read more When we needed to have them re-stretched, it took multiple times for someone to come out. When the job was finished, they said that if the issue comes back Victor Furniture would fix it under warranty. Well... a few months later, the same wrinkle re-appeared. It took multiple calls to get a response from Amanda, their contact. When I told Amanda they originally fixed it, she said we would have to pay AGAIN. Finally, after explaining we were told it was covered from a repair this year, they agreed it was under warranty, but on the service date no one showed up. They I had to spend multiple calls trying to get someone to come out. When they did, they told me that it would be hundreds of dollars to fix. I'm really disappointed with their service.

I saw the injustice to this Company's reviews and had to write fully realizing that the 2.5 present…read morerating is no doubt either an apparition or a few disgruntled customers out of the thousands they served. I'm a General Contractor and have placed over 50 orders (Flooring) with them and have never had a problem. No late shipping, no wrong orders, no price games, nothing. So if you count my positive 50 experiences you have 4.8 rating. Use Yelp for Restaurants use the Better Business Bureau for Businesses is my advice. Jim Rochester Residential Remodeling LLC

It's been three years since Randy and his team redid my entire home. The work that they did and…read moretheir craftsmanship and care has stood the test of time. When the time comes for a new project, Randy will be the first person I call!

I reviewed this company last fall after seeing the tremendously awful house painting job done to my…read morehouse. After being cut off from communication by Randy, we had no recourse but to file small claims to try recouping some money. We will have to pay another company to paint again. I was disappointed to receive only $500. The thing is that even now, HE STILL WON'T MAKE GOOD! $500 is a drop in his pockets and won't even cover the cost for paint. If you value your property and money, stay far away from Randy Cimini Contractors. This is, of course just my opinion based on my experience. Maybe you won't get taken like I was. Biggest lesson: DO NOT SIGN ANYTHING!!!! Want proof? Reply here. I've got lots of photos as proof.

We had been shopping for carpets for quite awhile. United Carpet had so much for us to choose…read morefrom. We ended up buying area rugs for the main rooms. We weren't sure about the colors or sizes, Christine chose the perfect rugs for us. She made the process stress free. We will definitely be back.

I lived in an apartment that was serviced by them they treated me as less then human and did a…read morehorrible job fixing the flooring. Completely destroyed the trim

If I could give ZERO stars I would. DO NOT SHOP HERE!!! They promised me a discount in writing and…read morethen backed out saying they couldn't do it. I worked with Joe (Josiah) Slocum. Picked out my flooring when it came to ringing it up he was newer and said he didn't know how to apply the discount. Said once his manager got finished he would get him to refund it and I could just pay now. I had a Dr appointment so I agreed if he could put that in writing. Now they are telling me they can't honor it, probably hoping I'd just keep the order anyway. Such bad business practices. The old bait and switch routine. I am in sales myself and would never not honor something I put in writing for a customer. I will never shop here again. And I recommend you not shop here either. When I told Joe that I was going to trash them on social media and he said "bash away". This is not good business practices.

Walking into LL to pick up my order. Ken asked if he could help me. Told him I needed to pick up my…read moreorder. He goes to the computer, pulls up the order and directs me to the processor which displayed an incorrect amount. Then, out of the blue, Ken screamed "PUT YOuR CARD IN!.!" This caught me by surprise. I said it displayed the wrong amount. He screamed "IT WILL CORRECT". Put my card in, guess what? Wrong amount. I told him he shouldn't scream at me as I am the customer. He became red, got up, and asked a co-worker to correct the problem. What a nasty guy. Yes, I am a woman. Yes, I instal hardwood floors. Get used to it, Ken. He later apologized.....not for screaming, but for charging the wrong amount. Apologized from the other end of the store. Wimp!