Everyone was always professional, polite & positive when helping not only myself but others.read more

I like to support small business and so I have been frequenting this establishment for maybe about…read moreclose to two years. However, it's been unpleasant the last handful of visits and for very simple reasons. On my most recent visit, I was the only one in the store. Upon entering, I was seen by about three employees leisurely clustered at the register area. They positively saw me and said NOTHING. Uh, okay. Hi to you all too. Of course the silence continues throughout the moderately quick shopping trip so not one offer of help or pleasantries are offered. Come checkout time, not that the amount should matter AT ALL - but I did give them a fair share of business - all they said to me was "All set?" - never mind if I found all that I needed or not, etc. If they could have simply accepted my money for my purchases without having to exchange any communication or acknowledgement of me, they definitely would have. The kicker is, at the close of sale, they hand me my receipt with a "have a nice day" and not a blip of thanks, not even in response to me wishing them a good day in return. And if the more senior, elderly looking woman off to the side of them was any form of management or owner, she saw me too but grumpily kept her mouth shut and her face remained expression-less. Company culture, even small business, comes from the top. She was obviously the antithesis of exemplary conduct. And if no management was present on-site, it is evident that they do not train, focus on, or care about simple retail business etiquette. There is absolutely zero customer service here, not even on the basic level of acknowledging a patron or thanking them for their business. Either this establishment knows zero customer service and/or they are collectively racist. A little bit of honey goes a long way! It's not that hard. Grin and bare if apathy fills your heart and you must force yourselves to be customer-friendly. This. Is. A. STORE, yes?? Want to keep bringing in business, yes?? They have rightfully lost my business and I will be passing on the word of their lackluster etiquette.

You can't find a bigger bird expert than Colleen at Wild Bird Kingdom. Long time customer of +/- 20…read moreyears, and never had any issues. In fact in many cases she solved our questions or issues with a much easier answer than we thought. Highly recommend her for all your bird and squirrel care needs.

This is a fun store to visit - tremendous variety packed into this cozy shop, with reasonable…read moreprices, a personal touch, and everything to create a bird feeding panorama in your window, your balcony, or your yard! I even found a uniquely adorable switch plate for my kitchen! A large supply of various birdseeds and the prices are good - including seed without shells -so there's no litter on your deck! Birdbaths and heaters - nest houses - poles - these people know their stuff!!!

Sold me two beautiful Conyers they're doing well. Took about an hour to get home, but I really…read moreenjoyed myself there. Keep up the good work guys.

Bought my golden conure here 7 years ago. She's been coming here and at Joe's 2 for boarding since…read morethen every time my family went on vacation. Joe is an incredible bird store owner. He knows almost everything you need to know about the birds he raises and sells.

Great experience at Greenbrook Shake a Paw. We took home a beautiful baby cocker spaniel. Want to…read morethank Nicole and Brittany for a wonderful experience in getting a new family member Thank you

I'm surprised by the low reviews for this place. Shake-A-Paw was amazing when we got our brand new…read moreCavapoo puppy, Ellie! We originally tried to go through adoption, but the process is so lengthy. We even fostered some dogs but their size and temperament just didn't work out for our lifestyle. I'm glad we tried rescuing first, but it's ultimately not for everyone. A lot of people have negative thoughts about pet store shopping but Shake-A-Paw is the best. We needed a calm but active puppy, who was small in size, and fit perfectly into our 1BR apartment. Meet Ellie! A 13 week old Cavapoo from Iowa. When we saw her in the store, we just knew she was the one. The sales associate who helped us was named Bryan, and he spent so much time with us. He went over everything in detail and took us step-by-step through all of the paper work. He even walked around the store with me and helped me choose all the essentials that we would need. The whole process, from walking in the door to leaving probably took a little over an hour. It's not like you just walk in, choose a dog, and leave. You have to prove your income and they call you to verify if you're a real person and to prove that all your information is factual. All medical records and breeder information as well as parental lineage was provided to us upon purchase. We got to see where she lived prior to coming to Shake-A-Paw and what her parents looked line (as well as their medical history). It was so thorough. Bryan assured us that he would give us a call at the end of the week to see how Ellie is doing. I really appreciated his kindness and professionalism. It wasn't just like he was trying to make a quick sale. He even told us stories about his own dogs, which made him appear so knowledgeable. My advice to anyone looking for a dog is this: Buy the dog that fits best into your lifestyle, don't adopt just to adopt. If you adopt a wonderful dog that works well for you, that's amazing but typically shelter and rescue dogs come with years of trauma, neglect, or abuse. It takes a certain type of person to be able to handle that and give them the life they deserve. Ellie was the best choice for us and we're so thrilled we have her as our baby now. Thank you, Shake-A-Paw, for bringing us immense joy with our darling puppy. Update after 3 weeks of getting our girl: Ellie is as sweet as can be. People are RIDICULOUS! You're buying a PUPPY! To the one reviewer who said, "They drug the dogs. I got the world's worst Pomeranian. They just bark all day long". YEAH THAT'S WHAT DOGS DO IF YOU DON'T TRAIN THEM! As for people complaining about health issues and vet expenses, that's what you signed up for! To care for the dog, no matter what. A dog is not disposable. They are hard work. These reviews are written by irresponsible dog owners. Shake-A-Paw is a reputable place to become a pet parent. Please understand, if you purchase a puppy, you will need to invest time and money for their lifetime! You need to train it and provide entertainment for it. If you don't, that is negligent and the puppy will display poor behavior. I'm almost livid at these people making such accusations against this business. Please read the positive reviews and ignore these crazy people.

Today was beauty day for my mini golden doodles. Amanda B handles them with care and love. I am…read morealways comfortable leaving my dogs with her. They come home clean and nicely groomed ! Thank you Amanda B for a job well done !!

If you need to purchase something cumbersome, bring a friend because the staff won't help. Instead,…read morethey'll continue their conversation while you struggle and, when you try to make eye contact they'll actively avoid it and walk away. We keep hearing that retail stores are suffering bc "everyone" is shopping online. Let's acknowledge that this is the in-store experience that drives people away.

These guys amazing. Fish Mike, Reece and the rest of the crew are killer dudes. Always willing to…read morehelp. Fish are always taken care of and prices can't be beat. Great place all around.

I contacted Fitz Fish Ponds to replace the leaking liners in my existing pond. My pond includes two…read morewaterfalls and a 70 foot stream between the two waterfalls. I had been searching for a pond or landscaping company to do this work for over one year. Most were extremely expensive and some offered to do the work but had no prior pond experience. Fitz Fish Ponds came out and worked with me on what I wanted and they also offered suggestions to improve the appearance. Their quality workmanship and design expertise exceeded my expectations. Their pricing was reasonable. My pond looked good before their work, now it looks amazing! Fitz Fish Ponds were on time and treated my fish and pond as if it was their own. 100% would recommend them to my friends and family!

I'm a newb to saltwater tanks I've learned quit a bit from the staff Erick and Joe without even…read morespending a dime. I personally believe educating you customers is key to a successful relationship with them and they Both took the time to make sure I was patient and took my time with my tank, instead of just taking my money and allowing me to buy every type of fish and coral I wanted and just toss them in a tank just to have them look great for a week and then pass away. I personally run a small business myself and believe they took right steps to put me on the right track to becoming a proper aquarium hobbyist. I told them both I'd like to start out small, to make sure I have the drive to commit to a tank and then I'd would later on purchase a larger tank for my home and business once I got the hang of things. They understood my needs, and took the time and gave me the information without bias and that won me over. I support small businesses and you should to, the difference between buying from a big box store or buying from online retailers is simply this, the service and personalization a small business can provide to your needs can only be had one on one.

The conditions they keep their animals in, besides some of the fish, is horrible and makes me feel…read moreincredibly sad. The rabbits are clearly neglected. The snakes are in horribly tiny setups smaller than your average rack sometimes. The bearded dragons have black beards doing absolutely nothing. Please do not give them your business.

It's so nice to shop in a local independently owned store staffed by experienced employees who know…read moretheir customers. Everyone working here is really helpful, knowledgeable, and friendly. The staff carries heavy 50 lb bags of feed out to the customers' cars. You can buy feed for chickens and rabbits here as well as suet and birdseed and birdfeeders. The store carries Mazuri brand feed which is the very best for geese and ducks. They also have Oxbow which is the best brand for rabbits and guinea pigs. Prices are comparable to other stores in the area. The town of South Plainfield recognized this business and a few others in town for their importance in the economy of the area for over 100 years. This store has an excellent reputation. I hope they will be open for another 100 years!

Always great service! Love that they have been around forever! They always help you with anything…read moreheavy. Will put aside something for you to pick up later. And just great people

This review is for the VETCO area of the store & not the grooming or store as a whole…read more Came today for an appointment for my pup. She was receiving a booster for vaccines she got 4 weeks ago. And despite me visiting the edison location without any issues of course n.plainfield seemed to find every an anything to upcharge me for more vaccines, testing and flea preventative treatment. I felt downright harassed when signing in for my pups appointment. It felt like they're trying to nickel & dime for everything because so many stores have closed, this location is trying to carry the whole business on their shoulders by trying to bring in as much revenue as possible. Despite telling the young woman that my dog was on flea meds, she said they weren't good enough and to use what she was recommending. Excuse me? Then she insisted my dog needed to have a blood test. Why havent any of the other locations pushed for this? It was beyond annoying. Despite my appointment being at 4, we didn't leave until almost 5 with all the harassing upselling and waiting our turn to be seen by the vet. There were pleasant and is why I gave 2 stars instead of 1. I understand informing people, but please dont be pushy. Had I listened to this woman, I wouldve walked out with a $600 bill.

My dog goes nuts when we pull up to the parking lot. It's cool... groomers are nice. Blah blah…read moreblah blah