I received a call to set up an appointment quickly after I emailed the company for an estimate. Meeting with Gary was fine and we discussed what I wanted to have done, which was to add an extra plug on a separate breaker, which he said wasn't any trouble. The main job was to replace a very old main breaker for the house, which he said was too old and had to be replaced with a completely new panel. The estimate came in quite a bit higher than expected, but we knew it was going to be higher because a permit was required. On the day of the job I cleared a space for the new panel and the new switch. The main worker came and was great to work with. He said they could run the new plug off the main panel and not the sub panel, which was closer and fine, whatever was easier. There was an existing plug in that position, and I said why don't you move it up and put the new one underneath it and there will be two plugs on two circuits. After they removed the old panel, they pointed out that the wire from the street that PG&E provides is old and cracked and needs to be replaced. They said it is an easy fix and told us to just call PG&E to have them come out and replace it. Later that afternoon the second employee had the plug with multiple wires into one socket. I asked what are you doing, there should be two plugs on two circuits. I noticed he wasn't wearing his face mask any longer, and I had to ask him to wear a mask working in the garage with me during COVID. After he went to his van for his mask, he then had to move the original plug and rewire the new plug. Near the end of the job I noticed they were filling in with stucco around the new panel. I thought they would have a metal trim plate to cover the joint on the new panel, but no they were filling and shaping the stucco, which looks terrible. I didn't realize I would have to repaint the side of my house and paint over the ugly ground wire. Their contract SPECIFICALLY says they do no stucco repair and give names and numbers of repair people. I tried talking to him about this stucco patch, but he said they always stucco around new panels on a stucco house. The following day I called PG&E to replace the wire from the house to the telephone pole as they recommended. This opened a HUGE cans of worms. According to PG&E, the electrical contractor company is supposed to coordinate with PG&E so that PG&E is on site to remove and replace the wires from the house to the street. I had to answer many, many questions and was asked for details about the installation which of course I didn't know the answers to. PG&E had to call the electrical company to get details about the panel they installed. PG&E, while still on the phone, told me they informed the company they are not allowed to cut and reattach the power from the house, that PG&E must do this. The company stated they have never heard of this policy and out of convenience they will remove the power and reattach temporary connectors. Later the owner stated that they have no knowledge of this policy and they always do it, and that PG&E has never called their company. Even when PG&E came back a month later, they would not at first install permanent connections. I had to convince them that the panel had passed inspection, and the inspector was returning for a final inspection after they (PG&E) did their work. PG&E begrudgingly made the connections. All of this would have not been an issue if they had contracted through PG&E to remove and reattach the main power. I had to spend multiple hours trying to get this job finished, and when I questioned the company about the final bill, they threatened multiple times to put a lien on our house. I know this company has lots of 5-star reviews, but unfortunately, I did not have that experience. The owner kept saying over and over, in his 28 years of experience, I am the only customer that has had these issues. I find it hard to believe that I am just that unlucky. read more

We recently had PG&E shut off our power because of storm damage to our weather head (the part of the house that connects with the wires from the pole). In desperation we looked for an electrician with a great reputation. Our interaction with Frontline Electrical Services turned out to be an exceptional experience from start to finish. To begin with, when we reached out to Frontline Electrical Services for a quote, Lee's response time was impressively swift. Within no time, he had a team of master electricians scheduled to visit our home the very next day. This promptness was a refreshing change of pace and showed a high level of professionalism. What truly set this service apart, though, was the remarkable transparency and communication exhibited by the master electricians during their visit. They took the time to explain every step and issue in plain, understandable language. This ensured that we were not only aware of what needed to be done but also felt involved in the process. Their commitment to clarity made a complex situation feel manageable and reassuring. While the overall experience was overwhelmingly positive, there was a minor misunderstanding that arose during the process. It's worth noting that even during this hiccup, Lee's commitment to customer satisfaction shone through. Despite him being on vacation at the time, he promptly addressed and corrected the misunderstanding. This level of dedication and responsiveness speaks volumes about the integrity of the company and its people. Bottomline, our experience with Frontline Electrical Services was nothing short of excellent. From their swift response and clear communication to their commitment to resolving issues, this company and its team proved themselves to be truly outstanding. We highly recommend their services to anyone in need of reliable and professional electrical assistance. read more

Our home was in desperate need of electrical repair. With a long list of problems in hand Choenyi and Austin from Frontline Electrical creatively resolved every non-functioning electrical issue at our home. The tasks included both inside and outside issues from doorbells to outside landscape lighting to interior Italian trac lighting. They were thorough, professional, efficient, and when met with a unique problem came up with a creative solution which worked perfectly. They were absolutely top-notch professionals and would highly recommend them and Frontline for any of your electrical needs. Deb & Scott D. read more

Frontline Electrical was awesome! Gary Whitehead gave me a quote quickly and set up an appointment that worked with my time. Lee, Miguel and his crew were on time and told me exactly what they were going to do. They made some recommendations and started the job. I was very happy with the end result. I had a Tesla Wall Charger installed and was done very clean. I will definitely use them again soon for other electrical projects I have coming up. They are very professional. read more

I'm really impressed with this service! I called today with an electrical emergency that involved exposed wires which could have caused someone to get hurt. I called Frontline and the customer service was great! They sent someone out right away. The technician Ricci was absolutely fantastic! He was prompt, courteous and had the situation under control within a matter of minutes. He was so professional and I highly recommend him. Thank you frontline electrical services! read more

I was really impressed with the guys who came out to help us. They handled a variety of issues, all while being friendly, thoughtful, and thorough. They were respectful of our space and left the work areas clean. They even took off their shoes in the house without me asking when they noticed that I wasn't wearing them. They were efficient and finished faster than I expected. All the repairs and new installations have been working great. I highly recommend them. read more

What a great company. We were able to get service same day and not only was the gentleman professional but personable as well. I am 8 months pregnant with a 2 year old and he was great at dealing with my son peppering him with questions and trying to play in his tools. Not only that but the service was very reasonably priced. I would highly recommend this company and will be using them for all our electrical needs in the future. read more

Great customer service today by Ricci and David! Thank you so much for installing two lights for us today! They replaced our entry way light and a hall light. Very professional and kind. They even took all the boxes and old lights away! We are very pleased with the work. They will also be back to replace two ceiling fans when they arrive from Lamps Plus. I would highly recommend Frontline and Ricci and David! read more

We had an electrical emergency recently at our cabinet manufacturing shop, and when I called Frontliine Electrical Services, Lee Sherwood the owner came out almost immediately to address and solve the problem. Whether it is for our business or personal needs, we find Frontline Electrical ethical, fair and focused on the clients' best interests. I most highly recommend Lee and his company! read more

Lost power to half of our house during the wind storm last night and reached out to Frontline Electrical Services. My initial call was returned in minutes and they were at my house within and hour. Lee Sherwood had the problem diagnosed in a few minutes and I had the power back within 1/2 hour. Awesome experience and great customer service. Highly recommended! read more

Extremely professional company and team to with. They were prompt everyday and completed the job on time. They did great work rewiring the circuit panel to a new location and replacing all of the fire damaged electrical. They even cleaned up after themselves. I highly recommend Frontline for all of your electrical needs. These guys rock! read more

We needed to add a 240 outlet for an outside sauna we are putting it. Ran a new line across the entire house's crawl space. David and John did excellent work! Flawless, timely and well-priced. read more

The owner-manager of this company is one of the most expert and generous people I've ever known. Several people have used his services and their feedback is glowing! read more

Frontline installed a ceiling fan for my house - there was a broken high ceiling fan. The price is reasonable and they did good job.

Thank you for how you left our kitchen looking spectacular, just the way I wanted it. Thank you very much

Quick, honest, above and beyond to help. Reached out to me less than 30 min from my request.