***Review From 2/5/2019***
I was heading home from Bend to the San Francisco Bay Area with my 20ft car trailer loaded with a car in tow when I lost trailer brakes. Being that a storm rolled through that previous weekend the roads from Bend down towards to OR/CA border were still icy and not ideal to be towing without trailer brakes. I had stopped in Crescent, OR at a repair shop that diagnosed the problem and referred me down to Frontier since they would not be able to get the needed parts for up to a day. I called ahead to Frontier and let them know my situation, I was not going to arrive until almost their closing time but they said come on down! Upon arrival they were prompt to rechecking the truck and trailer to confirm what was needed. They pulled both the truck and trailer into the shop and got them dialed-in in no time! I do most all of my own servicing and repairs on all of my vehicles so I was out of sorts letting someone else work on them, but between their honesty, knowledge, and person-ability they earned a customer that day. I was a little afraid of what the repairs might cost since I was genuinely at their mercy for making a safe trip home, but they were beyond fair and even went above and beyond to make some other adjustments and repairs on the trailer to ensure I got home safely. I do not recall everyone's names who helped out, but thank you again to the whole team there at Frontier Trailer Sales & Service! Whenever I am in the neighborhood next and in need of anything, I will not think twice about coming back. read more