I texted this near disaster as a Hail Mary because we were due to leave town the next morning. I…read moredidn't think there was any way we would get this fixed even within a few days. But, Shanteal was quick to locate and even go pickup the part. Luckily they had a little hole in the schedule. The guys jumped on it when I rolled in. 2 hours later it was done! Thank you-thank you-thank you.

Passing through Medford. Had a hydraulic leak. Although they were scheduled out, we got an…read moreappointment a few days later. Luke showed up on time. Explained what he was going to do and did it. Great job! I highly recommend the RV Doctor!

You want it or need it they usually have it.. prices seem fair and the customer service was great…read moreand friendly gave me a few pointers on the fix/install... I will be back!

Absolutely horrible experience. Heater went out in RV, called gave exact part numbers to be ordered…read morewas told they would be in later in the week. Offered to pay on the phone was told don't worry you can pay when you pick up. Went to pick up parts and they had ZERO record of my order. Considering a lot of people live in their RV's, like myself you would think they would care more about their customers. Week 2 without a heater with 20 degree temps, not OK!

Went online to get a trailer quote and received one the next day . The person I spoke with was very…read morehelpful I told them I would like to stop my the Medford store to look at some trailers . The next day I arrived Thursday @ 1;30 the gate was closed so I called the number on the gate and spoke with someone that said they were open to ring the bell and someone would be out to open the gate. After waiting for a few minutes nobody showed up so I opened the gate and drove in , after I parked and got out someone came out of the building and said they were on lunch and closed . I told him I was wanting to purchase a trailer and had a quote and would like to just look at some trailers he said no and told me I would need to make an appointment he was busy and couldn't help me . This place is a joke for sure the customer service is terrible .

Come to this place on a Saturday morning ready to plop down thousands of dollars and buy a trailer…read more Get told that there are only 2 people in today and that with 1 other customer and 1 inspection underway they would not be able to help us, that we'd have to come back after 2 o'clock. Told my husband that $1.00 would hold the trailer if we wanted to make an appointment and come back another day. The attitude was borderline rude, dismissive and short. We went down the road and did purchase a trailer. You lost a sale and we were told that alot of people end up at the place we purchased from because your personnel lack any measure of quality service.​

A few weeks ago, I needed work on the new stairs we had installed on our fifth wheel, which needed…read moreto be adjusted. Albert (aka Mr. Clean) got me in and took care of the stair issue within minutes. The staff were very friendly and I do believe we've found our new dealership to have any work done in the future!!:) Thank you guys!! Russ

Two years ago, my wife and I bought a vibe Rvm woth a hitch with stabilizer s. We were towed that…read moreif we bought a different truck to bring the hitch in and they will readjust it for us. I was told quite frankly that oh we can't pull somebody away from their job because they need to make money. What kind of customer service is that? I was getting ready to tell her at the service desk that that was not my problem. So now I need to figure out where to get it adjusted at.

Great customer service! While one has to schedule several weeks in advance for a repair (so many…read moresatisfied customers), they also try to work in last minute fixes when leaving for a trip the next day. I have experienced both to great satisfaction. I have every confidence they know what they are doing and can get the work done fairly quickly. I also like that they take the time to offer options or explain how something works. Will continue using them for RV needs.

Have used them for a few things in the past. Just had some tree damage and wanted to use them for…read morethat also. Communication about the repair was nothing short of incomplete and frustrating. Makes me wonder about their ability to be thorough with a repair job. There had also been an issue with a prior repair and the communication was horrible. I've changed my mind and am finding a new dealer.

We live in an 5th Wheel on remote mountain while waiting to build our home to be built. After 4…read moremonth of perfect operation, our electric popped off while watching movie, at night. No breaker or fuse was thrown or burnt out. 12 volt didn't kick in. No electric, no water, no nutin', but the power was still running the greenhouse and shed. (???) We called Tim and Ed (at Brothers RV Repair) after a number of other useless calls. We had happened to save their info from a post on FB "Rogue Valley Sales" group site. They answered immediately, pretty much had the situation figured out before we were off the phone and brought every contingency measure that they had at their disposal to alleviate our concerns. They got here within an hour and a half, looked it over, checked connections, output and such, fiddled with converter, replugged in the power cord and "Voilá", back in business! What a RELIEF. They stayed ample time to talk to us to make suggestions on what we might want to do to so it didn't happen again. Their knowledge was great and pointed out the general problem, which wasn't theirs to repair, (power pole). But we got good working information we felt very confident about. They didn't try to sell us anything we didn't need. They are HEROs in our book.

Never responded to my online request, after a month, I gave up. Please take more care in how you…read morehandle prospective customers.

Jack is fast and great mechanic he fixed my slide in my rv. Recommend his service very…read moreprofessional. AAAAA+++++

Jack was great, we had a blown coolant hose clamp, not easily reached and he got it on and we were…read moreon our way. He told us exactly when he would arrive, and did. Great service and very fair price!

Bllly saved our butts my buddy and I would like to recommend him for his caring and…read moreprofessionalism.my buddy is undergoing chemo an on a Road trip from San Diego to Oregon we broke a fan bellt.Billy fixed it in the field,in the heat and went the xtra.mile when the part didn't fit to get the right part. Call him he is so honest and sincere and with supreme skills, knowledge and abilities! Shortly after we left Billy the alternator threw a belt and radiator hose failed. Billy came to rescue us again working into the night. This is all about awesome customer service and should be acknowledged at the Corporate level as Employee of the Year! Chuck And Doug two greatfull.travellers and now we have a friend in Oregon!

If you want fast, friendly, HONEST mechanics, I highly recommend this shop! They get the work done…read morequickly, and efficiently at a fair price.

Apache metal has been doing copper works on our construction for over 13 years. It is about time i…read moregive them a rating. Thanks apache metal.

From the owner: Sheet metal, bending and fabrication. Architectural metal, chimney shrouds, beam caps, railing…read morecovers, range hoods, hearth and mantles. Home accents, mirrors, countertops. Enduring Art for home and garden, See Gallery.