1. Brothers RV Repair

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Central Point, OR

Brothers RV Repair

4.2 (18 reviews)
Closed • 8:00 am - 5:00 pm
Updated over 3 months ago

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Response time

1 day

Response rate

100%

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1 year ago

Never responded to my online request, after a month, I gave up. Please take more care in how you handle prospective customers.

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2 years ago

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Review Highlights - Brothers RV Repair

“(???) We called Tim and Ed (at Brothers RV Repair) after a number of other useless calls.”

Mentioned in 5 reviews

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Blue Dog RV - Medford - Our Medford Location

Blue Dog RV - Medford

(39 reviews)

In September 2022 the slide on my 2020 Jayco Redhawk 24B would not go all the way in. This was the…read morethird time I had slide issues (don't get me started). I took my RV in for diagnosis and repair under the extended warranty. I experienced the same poor service mentioned by other reviewers. It would take 2-3 days to get someone to pick up the phone. Messages were not returned. I even tried speaking to the Sales team to get someone to call me back. Parts arrived in January so I took the rig in. I called after 2-3 days (repair was estimated to take one day) and was told that the wrong parts were ordered! But here's where service began to improve. They tried to find another source for the part, but was unsuccessful. I went to pick up the RV and they washed it for me. I was disappointed about the part, but they showed some effort at mitigating the issue. Once the correct part was ordered, I received weekly updates on the status. They answered the phone every time, or returned my call within 24 hours. They did an excellent job repairing the slide, and even fixed the tear in the floor without me asking them to do it. It was a complete turnaround from my experience in the fall/early winter. I'm not sure what management did, but there was clear improvement. The repair was completed in March. I may not have been as patient if the problem had occurred during camping season, but since the rig wasn't being used I wasn't inconvenienced. I was ready to take my business elsewhere, but for now I'm going to stick with Blue Dog. I'm giving them a 4 due to their improvement. If they hadn't improved, I'd give them a 1.

We had an awful experience here with Joe Frasure, at Blue Compass RV, formerly Blue Dog RV…read more Seems 22,100 for a fifteen year old RV, with 63K+ miles wasn't enough. It was at 24, 745. to us, until it need roof repairs for 2 to 4 thousand more. Now it's marked up to 29,900. Nope. Not us. Keep it, Joe. *Caveat emptor*

Brothers RV Repair - rvrepair - Updated October 2026

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