I texted this near disaster as a Hail Mary because we were due to leave town the next morning. I…read moredidn't think there was any way we would get this fixed even within a few days. But, Shanteal was quick to locate and even go pickup the part. Luckily they had a little hole in the schedule. The guys jumped on it when I rolled in. 2 hours later it was done! Thank you-thank you-thank you.

Passing through Medford. Had a hydraulic leak. Although they were scheduled out, we got an…read moreappointment a few days later. Luke showed up on time. Explained what he was going to do and did it. Great job! I highly recommend the RV Doctor!

Great customer service! While one has to schedule several weeks in advance for a repair (so many…read moresatisfied customers), they also try to work in last minute fixes when leaving for a trip the next day. I have experienced both to great satisfaction. I have every confidence they know what they are doing and can get the work done fairly quickly. I also like that they take the time to offer options or explain how something works. Will continue using them for RV needs.

Have used them for a few things in the past. Just had some tree damage and wanted to use them for…read morethat also. Communication about the repair was nothing short of incomplete and frustrating. Makes me wonder about their ability to be thorough with a repair job. There had also been an issue with a prior repair and the communication was horrible. I've changed my mind and am finding a new dealer.

who quits at the end of a job? A 2 week job making $$$$ off an insurance claim? This guy does. He…read morewon't commit to too the job. We told him we're available Tues and Thursday. "How does Monday sound?" We had a 2 week insurance job, took him 3 months, and he still didn't finish. He quit with 95% done because we were "tired of his excuses" and "parts run" that he called "complaining and bullying" If we hire you for a job....do it. Just because you have RV repair experience doesn't mean you know how to run a business.... If you're gonna work for yourself because you know the work, then work for someone who is responsible. Don't just send me a letter because you're ignorant in business.

I had a broken RV bath fan cover, and Paschal's RV Service came out to replace it (more than an…read morehour later than our appointment.). When we got the opportunity to take a short trip (COVID-19 kept us close to home), I discovered that the bath fan was backwards - instead of an exhaust fan, I now have an intake fan. The problem with this is that the fan is only inches from the screen, which collects dirt and dust quickly, thus shutting down the air flow, and making it nearly impossible to clean off. When I reported the problem to Paschal's they said, "If he installed it he will fix it." However, in the 3+ weeks since then, I have contacted them several times trying to set an appointment to make the repair - and got no response. It is one thing to promise a warranty, which he did. It is another thing entirely to try to get satisfaction under that "warranty". It is worthless.

Overcharged for items he could not figure out Crossed fuses…read morein breaker box Said I needed new A/C when I found out by hiring another mobile repair company it was a new thermostat I needed I've asked for a receipt multiple times ....

Tory came out to our remote site and was able to track down the problem. After attempting to get…read morethe needed parts he was able to jump our extended slide out without causing additional damage. We were then able to travel home. Tory then followed up and replaced the needed parts so we could get ready for our next trip. He gave us additional parts and educated me on the tools I may need while RVing and took the time to show me around our newly purchased RV.

Brent and Marcy were very helpful with questions, sales, and financing. Chris did a great job…read moreshowing us how to set up and hook up everything in the rv we purchased. Even their accessories were fairly priced and the guys there were quite knowledgeable. We love our RV and are very happy with Johnson RV in Medford.

They installed two lithium batteries for my new camper van. The batteries never charged while…read moredriving(as I was told they would). When I called, they tried to sell me a DC DC charger when the new van already had this lithium compatible item installed!!! Now, on a trip over 1000 miles from home, it sits in a shop so an actual RV repair man can correctly wire the batteries to the charger and the chassis. They immediately found it was wired incorrectly. I'll be calling the manager here as soon as I get this repair in writing and the bill, and will pursue a refund for the install since they couldn't do this correctly AND tried to sell me a part my van already had!! Really crappy service and here I am on vacation without a van. Don't go here for service. Edit- someone from Johnson RV reached out and stated they spoke to the service place that fixed their mistake, and they will not be compensating me for anything, basically. They have denied installing anything incorrectly. My review stands- it should not take two visits anywhere to simply install two lithium batteries correctly. I'm out money because Johnson's did not install them right the first time.

I had a slide out issue with one motor not working. This was extremely inconvenient since my…read morebedroom and bathroom was on the other side. From my initial contact with Third Eye, Marcus was easy to talk to and asked me questions to make sure he understood the situation. When he arrived, one could tell that Marcus was very attention to detail and approached the problem methodically. You can tell that he was very experienced in the workings of RVs. In our situation, we were working with a Vroom Slide Out system that was upgraded 2 years prior. He worked with Vroom to understand their system uniqueness and had me back on the road quickly. I can not speak enough about Marcus and his work ethics. He no doubt sets the bar high. He was conscientious on the care of my 5th wheel while working on it. Thank you Marcus.

Really nice guy- he came out and saved us after camping world had really screwed us over and left…read moreus sitting with a fridge that beeped all night for weeks. We had all kinds of issues with the RV we bought, and not only did he replace a few things for us very quickly, but also just taught us a lot about our RV, and give us tips on future upgrades we could make. Very helpful for RV newbies. Bonus: he's also very cat friendly. We have several - one of which was headbutting him while he was working ‍ and he was patient as could be with them.

A few weeks ago, I needed work on the new stairs we had installed on our fifth wheel, which needed…read moreto be adjusted. Albert (aka Mr. Clean) got me in and took care of the stair issue within minutes. The staff were very friendly and I do believe we've found our new dealership to have any work done in the future!!:) Thank you guys!! Russ

Two years ago, my wife and I bought a vibe Rvm woth a hitch with stabilizer s. We were towed that…read moreif we bought a different truck to bring the hitch in and they will readjust it for us. I was told quite frankly that oh we can't pull somebody away from their job because they need to make money. What kind of customer service is that? I was getting ready to tell her at the service desk that that was not my problem. So now I need to figure out where to get it adjusted at.

Quiet park. Centrally located. Bathroom and shower were dirty. People washing cars in their spots…read more Lots of people that aren't staying at the park climbing fences to get to the pond that is on site. Would stay here again if we absolutely had to.

5 stars RV park along I-5 hands down! Great site, clean bathrooms and shower and location for home…read morebase or stopping along the 5!! Highly recommend!!

Jeff, you did my girl wrong, and it's not ok to take advantage of females. Imagine if she didn't…read morehave me to talk "tech" with you. Hate to say it, but the guys a hack as a mechanic. He might be a good motorcycle painter, I have no idea, because we didn't need a motorcycle painted. But, he doesn't know what a crankshaft pulley is, or how to work a floor jack to support an engine when you remove the side motor mount to swap a serp belt on a Honda in the driveway... He's just trying to get the trip charge and diag fee. I waited a few years before posting this, so if you can believe it, this is my more thoughtful, peaceful review trying to stick to the facts, and leave emotion out. The ones I started typing two years ago were more scathing. Want more details? Read on.... My girl's car broke down near Medford. Symptoms were a loud noise like a screeching belt, and smoke from under the hood, and a bunch of lights came on on the dash. I'm a shadetree mechanic, but I was in Florida, unable to help, so I went to work trying to find a competent mechanic. Obviously I knew it was a serp belt related issue. I called him, and he talked a great game on the phone! We discussed that it could be as simple as a bad belt, or possibly one of the accessories (Alt, PS pump, water pump or tensioner) locked up causing the issue. I understood. Of course, Honda has the serpentine belt setup where you have to remove the motor mount to install a new belt, and I get it. We discussed this (because I brought it up), and he said it wouldn't be a problem. He said there was a charge to come out and look (maybe $240? - some of that for travel expense), and then he could give us a more detailed estimate once he got his hands on it. He confirmed he has lots of parts suppliers so once he got it diagnoses, he should be able to get 'normal' parts same day. I get it, you don't know what you've got until you get into it. I gave the green light for the diag, and asked him to call me when he got there so I can make the call. Long story short, he came out, cut the serp belt with a knife (he didn't think of cutting it off - I had to ask him to do it), spun the acessories, and said he didn't feel any issues with the accessories, but he couldn't be sure there was not a problem with them (fair). After cutting the belt he said the Alt, water pump, and PS pump turned easily, and the tensioner had a little play but he didn't think it was a major issue.Where I knew he was a hack, is he said he thought the issue was the oil pump pulley. Reason being, it was the only pulley he couldn't turn by hand. I was like.... "Do you mean the ... CRANKSHAFT?". He's like, yeah, the one that drives the oil pump. Still thinking he's competent, I asked him if it would turn with a socket, and if it turned smoothly.. He's like "I don't know I tried to turn it by hand.. Lemme try with a socket". He said "yeah, the oil pump pulley does turn with a socket... ". I'm like "Is it turning smoothly, or does it feel 'chunky'?" (I've figured out he's clueless, so I'm treating him like a 10 year old with a ratchet..) He says it turns smoothly.... That's when he told my girl he wouldn't be able to put it back together because he'll need a lift to install a new belt on account of the engine mount.... Man, I could do that **** on my back in the driveway with a $20 Harbor freight bottle jack! If I wasn't thousands of miles away... He recommended she have the car towed to his "friend" that has a full shop with a lift to install the belt. Yeah, no thanks. So, He understood the job clearly, We discussed the specific issue of needing to remove the motor mount to install a new belt, and that was the reason he gave for not being able to do anything more than cutting the belt off with a darn knife and spinning the pulleys by hand. NOT TO MENTION, HE DOESN"T SEEM TO KNOW WHAT A CRANK PULLEY IS. To his credit, he was extremely effective at confirming what I told him on the phone, and making sure that my girl's car was LESS able to move under it's own power than when he arrived, and fleecing her out of a few hundred bucks. I bet he gets a lot of "trip charges" and his friend with a real shop gets plenty of referrals. I've worked in the auto industry off and on for many years, and every painter I've ever met ain't right in the head. I think it's all the fumes. This one's no different. Total joker. If anyone really understands how to wrench, I expect all the things I've said will be a fun comical read. For us, it was just a waste of time and money. That's why I never trusted mobile mechanics. There's a reason they don't have a physical shop. I was going to let it go, but my girl asked me to post a review because she said I write good reviews, and she was worried other females might get taken for the same ride. The summation of this saga was we got the car towed ($$$) to another mechanic, who put a new serp belt on the car, and it drove 4000 miles to FL with no more issues....

Very quick arrival very knowledgeable and works with you! I'm so glad to have had the opportunity…read moreto go through wecome2u road service fixed my problems and had me on my way in 30 minutes or less thanks Jeff .