Not necessarily this store, but Frontier as a whole. I closed my account due to moving to a location where they do not provide service. I got a bill a month later for $151.12. I called and asked why to which they advised they do not pro-rate bills so they are charging me for weeks that I didn't even have the service. My account was closed on 7/10/26, the rep said they are charging me from 7/10-8/2!!! I was like, "WHAT?" Why are you charging me for two additional weeks? And that's when they told me they don't pro-rate. So basically, you will be penalized for cancelling. No matter when you cancel. Then on top of that I returned the equipment, but $50 of the $151.12 goes towards re-stocking their equipment!!! Unbelievable. But you gotta give it to these companies. They know how to capitalize. If I don't pay the bill then it ends up on my credit as a negative. To hell with Frontier, a VERIZON company!!!!! read more