Cancel

    Open app

    Search

    Frontier Airlines

    1.4 (700 reviews)
    Open Open 24 hours

    Frontier Airlines Photos

    You might also consider

    Recommended Reviews - Frontier Airlines

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Monique W.

    I normally fly Southwest or JetBlue. Looking at flight prices from Orlando to Las Vegas, Frontier Airlines had a great price! My husband and I booked round trip tickets from Las Vegas to Orlando late June. The flight from Orlando to Las Vegas was an early morning flight that left around 8:15 A.M. est with a 10:00 A.M pst arrival in Las Vegas Nevada. We ended up booking business, Frontier's newest offering, with seats in the front [2] rows. Check-in process was a breeze. Boarding was on time, starting 40 minutes prior to departing. We had no delays! We boarded first and sat in the second row. We used the space below the seat for our personal item and the space above in the storage for our carry on. We had one carry on and one personal item. The seats reclined with a button at the bottom of the seat. With Frontier Airlines, you can purchase snacks or drinks. Unlike other carriers like Southwest or JetBlue, they do not provide complimentary snacks. The seats were uncomfortable though! The flight did arrive early by 15 minutes! Overall we were impressed that the flight left on time, and arrived early! I would use Frontier Airlines again as a backup! The Frontier team members on our flight were great!

    Us sitting on the floor waiting for our luggage despite the plane landing and hour and a half ago. Your ops sucks and it's embarrassing.

    Let me paint you a not so hypothetical scenario. The plane lands, it takes 35 minutes to get to the gate and to get off the plane. I get a full meal at Burger King, use the restroom, take the tram back to the baggage claim, get a refill of water and I get to the baggage claim and the CAROUSEL HASNT EVEN STARTED YET. We landed and hour and 10 minutes ago and we have no clue when we'll get our baggage. Frontier is actually so cringe I can't get over it. I will never be flying frontier again. Everything, every, single, thing, is an inconvenience, obstacle, or swindle. Save yourself the sanity and book a more reputable airline. Because this one is struggling (like it always has) and it clearly has no interest in getting better.

    Frontier Airlines Exit Row
    Tharin W.

    I think Frontier gets a lot of unjustified hate. I have taken over 20 flights with this airline. I have had just as good of service onboard as with most other airlines. - the exceptions would be Hawaiian, Bahamian and Etihad airlines that go well beyond regular service. I have had delays, but we all have. Orlando has terrible storms that stop all planes. Is service perfect? No. But Frontier is pretty upfront with their pricing and services, even if people say they don't like the prices and services...those same people still choose to fly with them. Orlando is a hub for Frontier, which offers a lot more plane options and destinations. I can't answer for all airports, but in Orlando, they do well.

    See all

    Photo of John M.
    664
    8757
    29823

    3 months ago

    Helpful 7
    Thanks 1
    Love this 7
    Oh no 0

    4 months ago

    Helpful 61
    Thanks 25
    Love this 42
    Oh no 10

    15 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 1

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 month ago

    The ladies at the ticket counter are extremely rude and are helpful in any sense. They should find a job outside customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    23 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Art S.
    0
    25
    1

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 12
    Thanks 1
    Love this 11
    Oh no 1

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    28 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2

    8 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 2

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Victor H.
    1722
    1788
    12594

    3 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 1

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam D.
    76
    245
    1275

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    I flew from Las Vegas to Orlando and the crew was simply the best I had ever had when traveling with my dog!!!!!

    Helpful 20
    Thanks 7
    Love this 15
    Oh no 1
    Photo of Lisa T.
    0
    22
    56

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jesy T.
    173
    482
    1768

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 18

    Frontier Airlines Reviews in Other Languages

    Ask the Community - Frontier Airlines

    Frontier Airlines phone number?

    Can you check in on line?

    Yes. I did and went straight to TSA and then to my gate. :)

    Don’t See Your Question? Ask Away!

    Review Highlights - Frontier Airlines

    Don't expect in-flight entertainment or overly roomy seats as this is a budget airline.

    Mentioned in 7 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Airlines 168 times last month within 15 miles of this business.

    Verify this business

    Spirit Airlines - Gross.

    Spirit Airlines

    1.5(492 reviews)
    1.4 miOrlando International Airport

    I'm going middle of the road here. Despite the numerous jokes and complaints about Spirit, I have…read moreyet to have a poor experience. Knock on wood. I may fly Spirit a few times per year because they offer direct flights to some of my regular destinations at competitive price points. My general experience includes a quick check-in and printing of my luggage tag at the kiosk and smooth luggage drop-off. Sometimes the line is very short and sometimes I have a short wait. I have received polite customer assistance at both the kiosk and the luggage drop-off. Astonishingly, most of my flights have had on-time departures and arrivals. A few times, I've even experienced early arrivals. The long and short of it is that I have had reasonably good experiences and will continue to use Spirit Airlines for as long as that remains to be the case.

    Ticket counter attendant was courteous and polite. I observed her help a family who was late…read morechecking in for a flight. She worked quickly and expeditiously to assist them with trying to make the flight. When it was our turn at the counter, she also provided good customer service. She made sure she verified our information to include dates and destinations.

    Photos
    Spirit Airlines - Long line you have to wait in so Spirit Airlines can measure your luggage.  If it's too big, they make you go back to pay.

    Long line you have to wait in so Spirit Airlines can measure your luggage. If it's too big, they make you go back to pay.

    Spirit Airlines
    Spirit Airlines - They upgraded their seats to these black ones. More leg room. If your seat isn't this, you're on an older plane.

    See all

    They upgraded their seats to these black ones. More leg room. If your seat isn't this, you're on an older plane.

    United Airlines - Coffee Service

    United Airlines

    1.8(124 reviews)
    2.0 miOrlando International Airport

    Flew out of MCO the other day and it was a lacklustre experience. Despite being on the newer…read moreA321neos, the seat cushions were already worn out and the seatbacks were squeaky and somewhat broken already...yikes! We were slightly delayed pushing back from MCO due to a family that wasn't seated together along with another passenger that appeared to have a dirty seat cushion. We were able to make up time and landed at our destination on time. Cabin crew were typical of United, they got the job done... service was unlike any Asian carrier...quite far from it. It was nice to have a plane that featured a strong Wifi signal along with IFE featuring an individual screen The complimentary snack options were quite poor in quality. The buy on board options were also quite lacklustre. They seemed to be pre-packaged junk...quite literally.

    5 stars for United Airlines! In my opinion, they truly are the best airline for domestic flights…read more I love the mini TV's on the back of the chairs (even in economy), that has free movies, tv shows, flight trackers and more for in flight entertainment. There are also complimentary drinks and snacks offered onboard, the workers I encountered were also very friendly and helpful. I usually book flights by price, but may go out of my price filtering way to book United again soon, a great airline and flight home - and 10 times better than American Airlines!

    Photos
    United Airlines
    United Airlines
    United Airlines - This is how close the damn seat is in front of me.

    See all

    This is how close the damn seat is in front of me.

    Alaska Airlines - arriving sfo

    Alaska Airlines

    2.9(23 reviews)
    1.1 miOrlando International Airport

    This is to personally thank Ms. June Perez for traveling extra mile…read more * To help out * compassionate of the situation * Really sincerely to the job * Highly Passenger/customer oriented * Follow the process and principles fully, as per TSA Government guidance. * Ensure you contact only the correct phone number only for me. * Takes extra mile to contact Eric - the lead in the TSA Checkpoint She is a great asset. I need to send a separate email to the Alaska Airlines representative who went out of her way to ask the TSA Lead and he himself helped.: LTSO Abruzzese for his outstanding help as well. I will send a separate email for it. One of the wireless callers, a lady, called as well. In the TSA Call center, there was also a nice lady who called the TSA Checkpoint, but we reached out ourselves, so it all worked out. Sorry to be brutally honest, ethical, and upfront. Please pass on to upper management that she is the best TSA agent in San Diego for Pre-TSA Checkpoints. This is to personally thank Ms. June Perez for traveling extra mile. * To help out * compassionate of the situation * Really sincerely to the job * Highly Passenger/customer oriented * Follow the process and principles fully, as per TSA Government guidance. * Ensure you contact only the correct phone number only for me. * Takes extra mile to contact Eric - the lead in the TSA Checkpoint She is a great asset. I need to send a separate email to the Alaska Airlines representative who went out of her way to ask the TSA Lead and he himself helped.: LTSO Abruzzese for his outstanding help as well. I will send a separate email for it. One of the wireless callers, a lady, called as well. In the TSA Call center, there was also a nice lady who called the TSA Checkpoint, but we reached out ourselves, so it all worked out. Sorry to be brutally honest, ethical, and upfront. Please pass on to upper management that she is the best TSA agent in San Diego for Pre-TSA Checkpoints. Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

    *To reach live human at Airlines call +1 (844) 300-0012 (US) * and reach 'Customer Service…read moredirectly' at any time. This 24/7 toll-free 'phone' line ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

    Photos
    Alaska Airlines - Departing mco

    Departing mco

    Alaska Airlines
    Alaska Airlines - Ginger ale, snack

    See all

    Ginger ale, snack

    JetBlue

    JetBlue

    2.6(216 reviews)
    1.4 miOrlando International Airport

    Nancy booked us a vacation through Jet Blue Vacations and it was probably one of the best vacations…read morewe have every been on. Jet Blue took care of all our transportation with the exception of airport parking. Checking bags at MCO in terminal C was amazing. I was actually dreading check in and security but going through Jet Blue and Terminal C made everything seamless and easy. We were both able to earn points for future trips by downloading the Jet Blue app. All of the staff were friendly and welcoming, the planes were in excellent working order, clean, and staff were overall efficient. We received one free alcohol beverage both ways, free Wi-Fi, and Movies for our flights. The only hiccup we had with the transportation for our return trip home. The driver was on time but he took us 40 minutes in the opposite direction to pick up other customers then drove right by where he picked us up from again to go to the next two stops heading toward the airport. The pickup/drop-off route could have been planned out more efficiently. We were crammed in a little van for 2 hours for a trip that only takes 45 minutes to an hour. Other than that, everything else was great. We would definitely use Jet Blue Vacations again, it's a major bummer to hear that they are approximately $9.4 Billion in debt, and could be closing up; hopefully things turn around for the better. Regardless, we are thankful everything worked out as planned with our trip and think they did an exceptional job overall.

    Typically we have been flying with frontier and spirit because of fare prices.. but we were heading…read moreto PR and found a pretty good deal round trip on jet blue. We arrived SUPER early to the airport, got on the plane just fine and then the DELAY... 50 min waiting on the plane it was because the computer went out(pretty important). It wasn't pleasant but we got to our destination. On the way home.... ANOTHER delay!!! This time because of storm clouds... the pilot said it's better to wait than fly through them. We waited on the plane again. The staff was friendly, the bathrooms clean, the snacks good the seats ok. I'm always looking for the best deals. But over the past two yrs on other airlines mentioned above, NO delays! On our way home we had to check our bag at the gate because it was a full plane well they LOST our bag! We waited at the carousel, asked the info desk he sent us to the jet blue counter where the man said oh yes three more bags are coming out. So we walked all the way back to the carousel and waited... nothing... my husband went back and talked to the guy who looked it up and insisted it was on the way out. Now 45 min after.. finally they admitted to it being misplaced. They eventually found it. JetBlue is located in thermal C at MCO it's new and beautiful but there isn't a Dunkin.

    Photos
    JetBlue - Look at the seats no reclining no nothing most uncomfortable ever!

    Look at the seats no reclining no nothing most uncomfortable ever!

    JetBlue
    JetBlue

    See all

    Disney's Magical Express

    Disney's Magical Express

    3.4(180 reviews)
    12.9 miDisney World, Horizons West / West Orlando

    We've used the Magical Express at least 7 times now, and never had any issues. I recommend it, and…read moreit's very easy to use. If you have your Magic Band ready when you get off the plane, it's incredibly easy, and you just walk up and scan your Magic Band and they tell you what line to stand in. Line 10 is AKL for both villages and Coronado. A personal gripe of mine; I don't think Deluxe resorts should have to share busses. Before this trip, we'd always stayed at Polynesian and Grand Floridian. They are both Deluxe resorts, and they share with Contemporary, and all of those resorts are right next to each other, so it didn't really bother me. But this time we were at Animal Kingdom Lodge, and we stopped at Art of Animation and Pop Century before getting to AKL. I just think the Deluxe resorts are so much more expensive that they could get their own busses. In any case, I landed at the airport at 3:45, was on a bus by 4:15, and on resort at 5:07. I don't think it's worth the cost of an Uber to get there like a half hour faster, but that's up to you. One thing that's great about Disney is that you don't need to worry about transportation at all once you get there, and I really appreciate that. And if you check bags, you don't even need to get those, and they'll deliver them right to your room. I had a very early flight home though, and they picked me up excessively early. I got picked up at 5:30am for an 8:30am flight. I didn't have luggage, but if I did I could have checked it at the resort, so no one needs to be at the airport that early. I sat around for a good 2 hours before my flight. That might have been worth taking an Uber just so I could sleep another hour. It's still a great service though, and I plan to use it again next time. There's really no reason to spend extra on transportation when this is included with your stay.

    During our Disney vacations and staying at one of their properties we always use the Magical…read moreExpress. It's great if you don't need to rent a car as you can use this bus service from and back to the airport. I highly recommend it. Then just use the free Disney transportation to get to parks and shopping. Never had a bad experience! Clean and comfortable buses, with professional courteous drivers. Charging ports on the bus along with TV's showcasing Disney info and trivia. They have this down to a science. Be sure to tag your bags correctly, and they will get them for you, and they magically show up at your hotel. The buses run on specific schedules and based on the time of your flight be prepared to leave a bit earlier to the airport. I read this service will end in 2022. Sad, as it's a terrific perk.

    Photos
    Disney's Magical Express
    Disney's Magical Express
    Disney's Magical Express - Disney's Magical Express boarding area at MCO.

    See all

    Disney's Magical Express boarding area at MCO.

    Allegiant Air - My dog fitting in her carrier and resting comfortable.

    Allegiant Air

    1.9(196 reviews)
    24.2 mi

    If you're bargain-hunting to this extent, just go straight to Spirit Airlines, Frontier Airlines,…read moreor Avelo Airlines and call it a day. We were already an hour late to depart, which felt ambitious given the state of the plane. You'd think that extra hour might go toward, I don't know, basic cleaning? Instead, the crew seemed far more focused on policing personal items and charging people for carry-ons than addressing the crushed Cheetos graveyard we were all expected to sit in. I'm fairly certain a 6-year-old was in the cockpit, because that would at least explain the chaos. The flight attendants? Deeply committed to complaining as a full-time performance art. One of them moved through the aisle like a skipping adult child, while the other seemed far more invested in her beaded headpiece than, say, safety or sanitation. Boarded the plane and immediately thought I'd walked into a crime scene sponsored by stale snacks. I've seen cleaner floors at Waffle House at 2am. Long story short: if this is your budget, just walk. Or drive. Or hitchhike. Anything with a seatbelt and dignity would be an upgrade.

    The major carriers are trying their best to lower their standards to be more like discount…read morecarriers. The whole industry sucked all the enjoyment out of air travel. So, Allegiant really isn't that different any more except it is still much cheaper if you are traveling between the towns they serve. My flight out of Appleton to Sanford Orlando and my flight back were both packed, on time, with my luggage arriving on the baggage claim carousel shortly after I arrived. So, that's better than my last couple of flights on Delta and United. It was a short flight so I paid for no upgrades, I was boarded last, punished with a center seat, and had to buy clothes at my destination as well as do laundry in the hotel but traveling between small airports and saving hundreds of dollars, it was worth it. They are very strict about luggage, you just get one personal and it has to fit in the smallest space I've ever seen in front of my seat, though they don't count CPAP and other necessary medical equipment so I guess I had two little carryons. You can only put a bag in overhead if you pay for it, but if you pay for checked luggage ahead of time online (use their app), it's not any more than Delta or United and less than Spirit. Like Spirit, there will be sick contagious passengers and crying babies all around you. Bring hearing protection, reading material, snacks and an empty water bottle to fill past security as they charge a lot for drinks and snacks in flight.

    Photos
    Allegiant Air
    Allegiant Air
    Allegiant Air - No update on the board

    See all

    No update on the board

    Virgin Atlantic - First meal

    Virgin Atlantic

    3.8(8 reviews)
    1.4 miOrlando International Airport

    Flew Economy to London and had a great experience…read more The attendants at the bag check were extremely friendly and made sure to answer all of my questions. I got to the airport 2 1/2 - 3 hours before my flight, so going through security check was an extremely quick process. It may have lasted 10 minutes in total, which was amazing because the estimated time said it'd take at least 24. The flight was about 9 hours long, but the entertainment system shockingly had really good choices so it kept me entertained when I was tired of listening to the music on my phone. British Airways is still my favorite, but Virgin is definitely being added to the list.

    Booked our London flight with Virgin Atlantic through Delta Airlines for non-stop flight from…read moreOrlando. Booking everything online with Delta was super easy and our information was transferred to Virgin Atlantic including our points. All we had to do from that point forward was download the Virgin Atlantic app on to our phones to get updated flight information. The only thing that didn't get transferred was his KTN. Navigating their website and app was a bit confusing so the day we flew out, we had to update his KTN with the check-in agent. If you're a government employee, this can be a hassle and set back if you do have precheck. The check-in agent has to manually enter the KTN for you. This was a minor setback that we had for my hubby. But no big deal.. we got to the airport 3 hours prior and got everything squared away in time. Now to the flight... the flight was smooth, no turbulence whatsoever. What was suppose to be an 8 hour flight turned into 7 hours so we ended up getting to London an hour earlier. It was a full flight, probably about 200 passengers on board. The flight attendants were amazing. We were served food and drinks every hour. They provided head phones, blankets and pillows. I couldn't sleep on the plane because I was so excited to be on vacation so I watched 4 movies. Would I fly with Virgin Atlantic again? Absolutely!

    Photos
    Virgin Atlantic
    Virgin Atlantic
    Virgin Atlantic

    See all

    Southwest Airlines - One of the new planes with extra room for carryon baggage, with select bins for priority passengers!

    Southwest Airlines

    3.0(254 reviews)
    1.4 miOrlando International Airport

    I've flown Southwest Airlines quite a bit over the years, and since moving to Orlando--especially…read morewith trips to Pittsburgh--it's easily become my go-to airline. Overall, Southwest has been super reliable for me. Sure, there are occasional delays, but they've mostly been weather-related. On a recent MCO to PIT flight, we had about an hour delay due to weather, but they made up time in the air and it only ended up being about a 30-minute delay. Plus, the flight wasn't full, which made for a really comfortable ride. One thing I actually like is their boarding process. It's almost like a virtual queue--check in early, get a better boarding position, and you've got a solid shot at a good seat. Wait too long, and you're probably heading toward the back. Flying solo, it doesn't matter much to me, but with family, that early check-in strategy definitely comes into play. Their rewards program is solid, the staff is consistently friendly and communicative, and they just get you where you need to go without the headaches. Not much to complain about here--Southwest has earned its spot as my preferred airline in the sky. Wheels up!

    No issues flying Southwest from the Orlando airport. There are several flight destinations so…read morethere's more than one desk. Pay attention to signage that lists the cities managed by the counter. We easily printed off boarding passes and luggage tags. The line took time to check in our bags so beware and allow buffer time. Employees were friendly and made sure we had what was needed for a smooth check in with security. The gates had plenty of seating and when our flight was ready, the agents called the boarding groups quickly. We also took advantage of checking in our carry ons for free.

    Photos
    Southwest Airlines - Manhattan Bridge Dumbo shot

    Manhattan Bridge Dumbo shot

    Southwest Airlines
    Southwest Airlines - New Charging Outlets on some planes.

    See all

    New Charging Outlets on some planes.

    Frontier Airlines - airlines - Updated May 2026

    Loading...
    Loading...
    Loading...