They have so many costumes and decorations and masks. All the employees were super nice and…read morehelpful. I would recommend this place to everyone. The prices are great!!!!!!!

Highly Recommended! This was my first time getting a…read moreHalloween costume for my son from Halloween Illusions, and I had a great experience! The customer service was very good everyone was helpful and made sure we found exactly what we needed. My son loved his costume, and I'll definitely be coming back next year. I highly recommend Halloween Illusions for both kids and adults!

I was very sad when Party City went out of business. There are hardly any party stores around…read moreanymore. I was down the street at a tile store for our bathroom remodel and happily stumbled across this Party City. I guess they ALL didn't go under. Who knew!? Of course I had to check it out. They had a plethora of balloons!! Sooo many options. I was looking for the party cups that they always had in every color like the Long Beach location but I didn't see any (if someone can confirm they DO have them let me know!) I won't frequent here since it's a bit of a drive from me but I'm glad to know it still exists if needed.

I wish I read reviews prior to coming to this location- but who reads Yelp reviews for a Party…read moreCity?? Ugh.. as other reviews have stated, this location is a franchise and not part of corporate. Therefore, the prices on the website do not reflect the prices in store. Extremely expensive. I think I spent close to $80 for a dozen helium-filled latex balloons, when on the website they advertise around $1.50 for 1. I do not recommend.

Came into this particular store which is humongous. This location used to be a Dick's sporting…read moreshop, and you better believe it that Spirit Halloween made a good choice in this temporary location. You can practically Park a few planes with the square footage in here-in spirit took full advantage of that and has more stock and product that I've ever seen in one particular store. Even still, with all the great product, the highlight of this visit was the vast knowledge and smooth as silk demeanor of ismael, who answered 100 questions about the various animatronics, the product in general, but particularly the star traction of this particular location at least none other than Young-hee, from the Netflix series Squid Games. As of the time of this review, she is going for close to a thousand dollars at this location.

I had an issue with this same location in Torrance last year. The staff was extremely unfriendly,…read morevery rude, and kept staring at me the entire time I was there. I felt completely uncomfortable. Spirit Halloween is supposed to be a place where people can enjoy their time and immerse themselves in the spirit of Halloween, not a space where you're judged by unprofessional employees who make the experience unpleasant.

The service was great! The staff were very helpful. They had a wide selection of hobbies to choose…read morefrom. My wife loved it there. The prices were very reasonable as well giving it a great overall value.

My husband and I had the worst in store experience ever at Hobby Lobby and will take our money to…read moreother stores going forward. Gaby R had a problem with me the whole time I was in line waiting for check out. There is no clear sign about where customers need to stop or that it's one line for two registers. She kept yelling at us, even though other people did the same thing. Her buddy Ashley jumped in to further yell at us and glare at us. It was an incredibly hostile environment, and we were the only ones who got yelled at. We also happened to be the only Asian family there so I am not sure if that is the reason.

From the moment I walked in, I was greeted by two lovely employees, which set such a wonderful tone…read morefor my visit. I was looking for a last-minute cop costume and was pleasantly surprised by the great selection of Leg Avenue costumes. They also had a wide variety of wigs and fishnet leggings, so I was able to find everything I needed in one place. Overall, it was a really great experience, and I would definitely recommend this Halloween store if you're in need of a costume or decorations.

Kreepy Halloween is an off-shoot of Glendale Halloween apparently. This store is located off of…read moreRiverside Dr. & Woodman Ave. in Sherman Oaks. It's a big store dedicated to all things Halloween and Christmas, which is a weird mix but whatevers. There's hardly any circulation inside the store and it doesn't help that everything smells musty, which tracks considering how old the costumes are. There's a decent selection of everything you could possibly be looking for, but they're outdated and it feels like someone's trying to offload a bunch of things they've been keeping in storage. Overall if you don't want to shop online and want to look at Halloween things in-person, it might be worth a look. Truth be told though, you'll be able to find everything cheaper and in better quality elsewhere.

A very confusing and disappointing experience overall. While I came to the shop during business…read morehours, the store was closed and a sign said to call for an appointment. I immediately called thinking I may need to return on a different day; however, the owner stated she would be able to meet as she was in the vicinity. When she arrived, we entered the store and I was asked to sit in a chair while she looked around for hair pieces and toppers because I was not looking for a full wig. She spent the majority of the time rummaging around the shop and pulling things out of boxes, and finally found one hair piece that matches my hair color and brought out two others where the color was not even close. She then proceeded to put the one hair piece on me. Even though the color was a good match, it was not what I was looking for. She then went to the opposite side of the room and started to style this one hair piece. Not sure what to expect next, I waited for her, but she continued to style it. I had to go over to where she was sitting and asked if she had other pieces in the same color. She then pulled out another which may work if the circumference of my head were bigger. There was not much talking while all of this was taking place, so I assumed she does not have anything else in stock and asked about the store's policy on ordering hair pieces and how long the process might take. She was not able to give a concrete answer to that question either. So due to limited stock on-hand, and no helpful information to share at that moment, I told her I would come back another time. She immediately told me I owed a $30 "consultation fee" which totally took me off-guard. Nowhere from the beginning with our initial telephone conversation to the time I'd spent in the shop, was this mentioned. Additionally, I would hardly call what took place there a "consultation" as she probably said 4-5 sentences to me in the entire time I was there. I'm not opposed to paying if I did receive helpful information or if she had spent time with me trying on various pieces, but no such service was received nor expertise. I read her other reviews and do not doubt that she can be helpful, empathetic, and is knowledgeable about her craft with other customers. For what I received, I would hardly consider a "consultation" and though she waived the fee when I pointed this out, I was asked to not come back again. Similar to another customer's experience with this establishment, I was appalled and could not leave quickly enough.

I'd been with Young Rhee, owner-operator of Del Amo Wigs, about 15 yrs. Years ago I gave her rave…read more5-star review. Recent experience made me knock off 2 stars. I have a small head so I routinely get my wigs resized and thinned to look more natural. But I just learned Young can't handle modern styles. Then I realized throughout our 15-year history her clientele seemed to comprise only middle-aged and older women--including me. She did a beautiful job on my new Ellen Wille Bliss wig, which has small area of spikiness. I get lots of compliments from women AND men. Lots of "That doesn't look like a wig!" But when I picked up the wig, after Young thinned and resized it she said it was "too hard" and she'd never again work on a wig of that type. I'm African American woman in search of new stylist who's good with short-hair wigs.

This was our third time hiring Character Masters, and they absolutely delivered once again. We had…read morethe Grinch and Cindy Lou Who, and both performers were amazing. The Grinch performer completely stole the show -- he never broke character and had everyone laughing nonstop. At one point during the party, we had a small technical issue with the music and the Grinch yelled, "This DJ sucks!" It was perfectly timed and had the entire party cracking up. People are still talking about it! Character Masters continues to exceed our expectations every single time. Professional, entertaining, and unforgettable. We can't wait to book them again for our next party!

I've been trying to get a hold of the company to book a character and it's been 2 weeks and…read morenothing! Doesn't answer phone or texts even though he says in his VM that best way to get a hold of him is via text. Better luck somewhere else.

I ordered a pack of solid colored gift bags from the website. I received notification the next…read moremorning that my order was ready. Pickup was quick and easy. My item was on a shelf with other orders. I wasn't sure if I was supposed to help myself and asked one of the employees who took it off the shelf for me. I was in and out in less than 5 minutes. The bags are nice and sturdy and will be useful throughout the year for gift giving.

My mother and I've been loyal Michaels customers for years as full-time artists and hobbyists,…read moreunfortunately the customer experience at this store, specifically at the Vista Store in Torrance, has declined significantly. I hope my feedback warns other customers and helps management understand what's happening at the store level. A few days ago, I went in to quickly pick up an online order after receiving both email and text confirmation that it was ready. My name wasn't on any of the pickup bags, so I asked for assistance. A manager briefly looked around, said he would check by the registers, and then proceeded to count cash in the register instead of helping me. After I approached him again, he passed me off to another employee who also couldn't find the order. I eventually noticed a bag with my name on the floor behind the register. They scanned it, and I left. When I opened the package later that night, I realized not only was the bag dirty--with a footprint on it--but the product inside was the wrong brand. I had ordered a specific brand on sale, and they substituted an Artist Loft item without informing me. The receipt label didn't match the product at all. I returned to the store the next morning, where the female manager told me they had substituted their own brand because the original item wasn't in stock. That explanation made no sense--if a customer orders Prismacolor, you don't replace it with Artist Loft. When I questioned it, she impatiently said, "Well, I'm returning it for you," with no apology, empathy, or effort to acknowledge the mistake. Not only did I waste over 30 minutes during the initial pickup, but I also had to make a second trip to return their error. A simple, sincere "I'm sorry" would have gone a long way. While I was there, I asked about another pending order. They told me if the item was on the shelf, I can get it. Even though the item showed available at this store, we couldn't find any. I ended up canceling it. More waste of time! Later that afternoon (4:11 p.m., Dec. 3), I called the store because the website was now showing the item in stock. The person who answered the phone cut me off with, "No, I'm too busy," without any courtesy or suggestion to call back. The level of rudeness at this store has become consistent and noticeable, even my young child has commented on it. This pattern of dismissiveness, errors, and lack of customer care is extremely disappointing. I hope regional or district management takes these issues seriously and restores the professionalism and positive atmosphere Michaels was once known for. (I've never shopped at Hobby Lobby until recently, and the vibe there is completely the opposite. It's warm, friendly, and the price of same brand products WAY cheaper than Michaels!!!) A few additional concerns for fellow customers: Many art supplies are significantly cheaper at Hobby Lobby, Amazon, or Dick Blick online. I genuinely prefer supporting local stores, but not at the expense of higher prices and poor treatment. When returning online orders paid through PayPal, you can request a cash refund. Store employees stubbornly claim they can only issue store credit, but when I called to ask, customer service confirmed that is NOT true. I now have over $100 in store credits! And I'll tell you next why I wouldn't opt for Michaels store credits. At the Redondo Beach location, an employee scanned two store credit receipts--each worth over $80--and told me they had no balance. He even asked if I wanted to throw them away. I later confirmed this was his error, but when I brought it up during a future visit, the same staff member simply shrugged while leaning on the register with his leg up. He no longer works there, but the value of those credits was never recovered, and I never received so much as an apology. Another ongoing concern is price inconsistencies. As someone who shops at Michaels often, I know the prices and watch for coupons like most loyal customers. However, the prices on the shelves frequently do not match the prices at the self-serve kiosks. I've asked for assistance on this four or five separate occasions, and it's surprising that the issue remains unresolved. Even worse, staff often appear visibly irritated when the discrepancy is pointed out. Right before a recent 40% promotion, prices on many items were increased in the kiosks but not updated on the shelf displays. I picked up a few items, excited to finally use the long-awaited 40% discount. At the register, everything rang up at the higher price. When I asked about it, I was told that "the overnight crew forgot to change the tags," even though every version of the item was still marked at the regular price on the shelves. In the end, it would have been cheaper to buy the items at their regular price with the standard 25% coupon than during this so-called 40% sale. I wondered why I still shop there. I guess because we are creatures of habits!

I'm a Hermosa Beach resident and I also have a villa in Kauai-…read moreImagine my surprise to see these adorable bags in a shop here on the island from a HB business!! Great job Mixt Studio, I just had to purchase a few ;) The Hermosa Beach button is an added surprise that made me smile Kudos

Adorable little gem in Hermosa! You'll find the perfect gift for your South Bay friends!read more