Staff are very helpful and friendly. we have been with BB for a few months and progressed steadily…read more My daughter likes all of the coaches (she works with female only coaches) and they all love her. Management is helpful and attentive to my need to push her in certain areas and they take constructive criticism well. They're always trying to improve and asking what we like or don't about our time here. I have referred a couple friends and they also had positive experiences. At times the kids paired in the class don't seem to be as advanced as my kid and that can lead to slower times transitioning to the next exercise but overall we have had help with makeup classes, tailoring teaching methods to my kiddo and I've seen first hand how well they work with adaptive swim and special needs kids. I have done a lot of research on classes in the area and this is hands down the best option with the most flexibility and cost is reasonable. Best coaches for us have been Azul, Makayla, Patton, Natalie, and my daughter also likes Heidi however I feel they spend more time talking then learning so I have put notes in to limit that and redirect to skills work when it's just her and my kiddo in the pool. I don't like the 3 kids to 1 instructor but if the kids are all matched by skills and listen (it is a class. If your kids just wanna play or you can't get your kid to focus go to a public pool, don't waste my money and time with a coach having to constantly redirect your kid) it runs smoothly and each kid gets a solid 10min of swim time which is a decent time to perform skills and learn. We do 2x a week and that's better for us. The swim clinic seems to be more intensive and focused but I haven't tried it due to our schedule so I can't speak on that personally. Good luck and know that this is a key skill your kid NEEDS.

My kids attended here for a few months, and it was fine enough, but when we chose to cancel, we…read morewere billed for an extra set of swim lessons. Their stated policy is 30 days of notice for cancellation, which is fine, because we agreed to that. We submitted a cancellation on 7/9 and were happy to pay for lessons through 8/8. However, they charged us for lessons on 8/13. I requested a correction to the billing error immediately upon receiving the errant bill, but their handling of the dispute was atrocious. The assistant manager, Melisa, arbitrarily placed the blame by default upon us and demanded a copy of a particular transactional e-mail, even though their own billing system records confirmed the facts we presented. Upon a firm demand for a refund of the disputed amount, they refused to discuss the billing error further, so we initiated a chargeback to our bank card provider for the disputed amount with our detailed documentation of the case. Again, very poor treatment by the staff even when presented professionally with ample evidence of the dispute in a timely fashion. The staff are unreasonable people and I would recommend avoiding this particular location.

Well I don't like this cause it is buttcheeks. They made me pay when it was actually free 2 weeks…read moreago but idk why actually. The people are normal but I still can't over the fact that they made us pay. That is so silly. Ps: deez nutz

Fabulous staff, cool pool, perfect for an afternoon of fun for us!! Thank you to the city of…read moreMcKinney!!

This is hands down the best pool in the area, just disappointed they close on Wednesdays. Otherwise…read morethis is a great pool for kids of all ages. Side note about the negative reviews, the lifeguards are kids most probably in HS. Cut them some slack, their #1 priority is safety not pampering to your needs.

I truly adore Jack Carter Pool and the lazy river in Plano! They're the ideal spots to unwind and…read morerelax during the summer.

Elmer Swim School has the best teachers and managers. They know how to keep children and even…read moreadults engaged in learning how to swim! I love how safety comes first no matter this situation!

I'd give this swim school no stars if I could. My 2 year old daughter's first lesson was handled so…read morepoorly that she ended up vomiting after being fully submerged during class by her instructor Ethan. As a parent, it was alarming to watch, and I immediately lost confidence in the instructors' judgment and the school's approach to teaching young children. What was even more disappointing was how the company handled the situation afterward. Instead of taking accountability and issuing a prompt refund, they made the process unnecessarily difficult. I only received my refund after informing them that I was prepared to file a dispute with my bank. No parent should have to threaten a chargeback just to be treated fairly. The lack of concern for my child's well-being and the poor customer service were unacceptable. I cannot recommend this swim school to other families based on my experience. I hope they seriously reevaluate both their safety practices and the way they handle customer complaints.

Excellent Facility and large open space to run with no fear on falling face first on concrete…read more - Fire Fitness Guest

I went on a short tour of this school and others. I immediately knew that JMSS was the place for…read moreus! Rocco is 6 years old and was very nervous about goggles, 'dunking' his head and letting go of the sides of the pool in the deep end. We've had 5 classes as of today. I'm so happy with the staff, his coach's (Michelle's) patience and his excitement to get here each Tuesday! I was nervous that he'd be a hard sell but after a near drowning incident last year at Great Wolf, I knew I had to empower him with this life saving and fun knowledge of how to trust the water. We were placed in a morning class at my request because he is homeschooled and I wanted to avoid the crowded evening classes. GREAT CHOICE! The classes are thirty minutes long and 100% of the time it's productive! No idle time... just go go go, fun fun fun. I highly recommend taking a chance at JMSS! Let the swimming COMMENCE!

I am very happy with the progress of my daughter Catarina and the professionalism of the school…read more swimming from the age of 2 until the age of 5 in Brazil and now for a year with you. Today she is already 9 years old and has been at this glorious swimming school for 1 year. I am a veteran of the Brazilian special forces and I know how much the sport makes a difference to our children for their health and physical, mental and social development

My son loves Aqua tots! We have tried other swim schools and this one helped him learn and excel…read morethe most. He has confidence in the water with and without his life vest now. Thank you Miss Jada and Kara!

We absolutely love aqua tots. Our little one is able to test her abilities and learn new skills are…read moreher own pace. We will be attending year round! Avery and team are the best! Facilities are clean and staff if organized!

My twins attended another swim school for several months where the approach did not sit well with…read moreme. It got to a point where I thought it was doing more harm than good. I was discouraged and disappointed but didn't want to give up on my kids learning to swim. Then I found My swim buddy!! Tiffany listened to my concerns and needs and it immediately felt like a partnership. I never feel like a number, she genuinely cares about my kids learning. She has really helped them now have a love for swimming, so much they don't want to leave They went from not wanting to get their face wet when we started a few short weeks ago, to now both going under on their own. And one of my twins literally swam across the pool today with little help. I am so happy with the progress! Tiffanys tailored approach to each kid and meeting them where they are is unmatched. It's very hard to find, believe me I've looked. You will not be disappointed!!! I highly recommend My swim buddy!

Tiffany is awesome! She taught my 2 year old to swim in two weeks! We are looking forward to many…read moremore sessions.