Fantastic program! Just enrolled my 4 yr old almost 2 months ago after many unsuccessful attempts…read moreat working with her in our own pool. She was deathly afraid of the water and while I appreciated her having some fear of the pool (she. She can't swim) it was also hindering our ability to move forward in any kind of teaching. We signed up at emler and got my little one smiling, laughing and splashing around in class. Ms Ivette (hope that's spelled right!!) is awesome! They also keep communication completely open and the deck manager is always around and giving updates and talks about the progression moving forward. I only wish I would've signed her up earlier!

Emler Plano is the BEST. The instructors - Sole, Nicolle this year and so, so many the several…read moreyears we've been part of the family - are amazing. Chris and Lynette are fantastic - their leadership, their support, their ability to connect with the children and parents, and the joy of this place is great. We always look forward to the lessons and it's a second home for the kids. They love swimming, they love learning, and it's truly an amazing place!

Good for start learning , they hage experienced coaches and sessions wre on well ordered schedulesread more

We are about a year into our membership. We have generally been pleased, but as of late, have been…read moredisappointed. Within the last few weeks, class has had to be cancelled multiple times due to chemical imbalances in the pool. While this has happened before, the frequency seems to be increasing and the advance notice seems to be decreasing. Today, we travelled all the way to the facility before being told. The time before that, we were told after we were already in the pool. As customers who have accrued several makeups due to the closing, it's frustrating to be gifted another makeup as a resolution.

4 WEEKS OF HELL. DANGEROUS ZONE. WARNING Our experience with this club was a nightmare. Over four…read moreweeks, my son faced targeted harassment, constant stress, and bullying in the locker room. Despite fixing every mistake within a day, he was singled out while others with the same errors were ignored. The coaching is unqualified, communication is nonexistent, and the environment is toxic--especially for immigrant families. My son, who is faster than half the team, was told he "does not fit" in a cruel email during Easter. This is not a supportive club; it's a disgrace. I will be reporting this experience to USA Swimming to protect other families. Avoid this place at all costs.

Love this team! Amazing group of coaches and swimmers from the very beginning learn to swim program…read moreall the way up to elite professional level.

This former five star reviewer is being very generous with the three star review…read more Where to start? Cleanliness? The bathrooms don't appear to be maintained and the same goes for the changing rooms. Visibly dirty floors are the biggest offender by the pool, bathroom and changing area. Quality of lessons? Employees are disengaged. I question staff training because there seems to be no consistency. On several occasions I have observed staff flirting with each other instead of teaching class, playing water games with each other and distracting students to name a few examples. Good luck raising awareness or giving feedback with management.

We've had such a great experience at Big Blue Swim - and saw the biggest transformation when going…read more2-3 times a week. DIVO IS AWESOME! He was patient and encouraging but challenged my super stubborn (and hesitant) swimmer, giving him the confidence to swim across the lane by himself. All the other instructors have been amazing too (truly! everyone is great!) but we had an especially amazing breakthrough this summer. Thank you, Divo!!

We've been going to this british swim school for about close to 1 and half years already and very…read morehappy about it. My kid started the school at 2-3 years old. Kid is progressing and showing good results in swimming. Swim instructors are nice and professional I really like the swim programs that instructors follow to teach the kids. Every lesson builds the skills to progress in the next one. By the end my kid love go to british swimming school

Amazing, patient and caring coaches, that work with your child. My 4 year old daughter can swim the…read morewhole swimming pool within a few months of practice.

Blacktip is a great swim school. My son was frustrated with freestyle and was discouraged by not…read moreadvancing in another swim school last summer. With a few lessons with Brian, he got over with his frustration with free style and moved to the swim team level. Bryan is very skilled in his teaching. We highly recommend this place and hope more kids will join the swim team.

​I am incredibly disappointed with our recent evaluation experience at Blacktip Swim School in…read morePlano. Up until this point, we hadn't had any major issues, but the lack of communication and disregard for a parent's explicit request has left a very bitter taste in my mouth. ​We learned back in Level 1 that my son needs a specific environment to succeed. When he was tested by a female coach initially, he didn't take it seriously at all and had to be retested. When Coach Albert stepped in to perform that retest, it was night and day. My son simply responds better to a male coach when it comes to the pressure of testing and evaluations--I know how my child operates. ​Because of this, I went out of my way to ensure we wouldn't have a repeat of that situation. I explicitly told Coach Albert that I wanted him to do the evaluation, and I also specifically told Coach Megan the exact same thing. ​Despite confirming this, the evaluation was performed by Coach Baylee. ​To make matters worse, Coach Albert was visibly available on-site during the exact time my son was being evaluated. When I brought my dissatisfaction and disappointment directly to Coach Baylee, explaining that I had specifically requested Coach Albert, her response was simply, "I can do evals too." While I have no doubt she is qualified, that completely misses the point. It was not what I requested, and it completely ignored my child's specific learning needs. ​Unsurprisingly, without the right coaching dynamic for the test, my son did not pass. I've attached a screenshot of his scores from 5/20 for reference; it shows he was already just about there, and he even attended three additional practices after that progress report was posted. He was ready. ​When he failed due to the environment, I was initially told he would just have to retest in two weeks. I brought my frustration directly to Coach Albert afterward. Essentially, the attitude from the school was that I was out of luck because they had "other classes today," and they admitted absolutely no fault for the mix-up. ​Coach Albert offered a small solution: he told me we could come in 5 minutes early next week so he can personally perform the evaluation. ​The entire reason I advocated for my son and requested Coach Albert was to avoid this exact outcome. It is incredibly frustrating to watch your requests get completely ignored, especially when the coach you asked for is standing right there. I am giving them the chance next week to make this right, but Blacktip Swim School needs to do a much better job of listening to parents, taking accountability for their mistakes, and honoring requests that directly impact a child's success.

Coach Josh Nichols is a very nice trainer. I enjoyed the swimming class…read more Definitely, I will recommend to my friends.

would never recommend. Coach Samantha is amazing, love her. The business itself and how they…read moreresolve issues was horrible. The first coach we had would show up late, wouldn't show at all, and would not schedule us despite us asking. Did streamline try and help despite two or three emails and calls I made? Nope!

We have been attending Goldfish Swim School since they first opened in October of 2018. I have been…read morecompletely awestruck with the continual cleanliness of the facility, friendliness of the staff, and the quality of the lessons and instructors we have had. I have visited other swim schools in the area and there are none that compare to what we have experienced here. The facility has changing tables, hair dryers for colder weather seasons, private changing areas and single stall bathrooms for those potty training or parents! Our favorite part of the facility, apart from their amazing staff, would probably be the fish tank and the Bubbles toys they provide little swimmers (that they change the theme every month)! My daughter has progressed and gets so excited for the class every week! She is kicking, learning how to back float, and now can climb along the wall to get to safety & climb out of the pool unassisted. She looks forward to her swim lesson every week and asks for her swim friends!! I have and will continue to refer and suggest this swim school for anyone seeking a swim school in the future.

Highly recommend!!! The entire staff is amazing!! super friendly and always willing to help! Our…read moreson loved water but was afraid to swim and now we can't get him out of the water!