Elmer Swim School has the best teachers and managers. They know how to keep children and even…read moreadults engaged in learning how to swim! I love how safety comes first no matter this situation!

I'd give this swim school no stars if I could. My 2 year old daughter's first lesson was handled so…read morepoorly that she ended up vomiting after being fully submerged during class by her instructor Ethan. As a parent, it was alarming to watch, and I immediately lost confidence in the instructors' judgment and the school's approach to teaching young children. What was even more disappointing was how the company handled the situation afterward. Instead of taking accountability and issuing a prompt refund, they made the process unnecessarily difficult. I only received my refund after informing them that I was prepared to file a dispute with my bank. No parent should have to threaten a chargeback just to be treated fairly. The lack of concern for my child's well-being and the poor customer service were unacceptable. I cannot recommend this swim school to other families based on my experience. I hope they seriously reevaluate both their safety practices and the way they handle customer complaints.

TFA is truly the greatest swim club in the world. As a current swimmer, I've experienced firsthand…read morewhat makes this club so special. The coaching staff is professional, committed, and has world-level results to back them up. They hold every athlete to a high standard and push us to become better swimmers and people with every bit of assistance along the way, no matter your unique situation. The team culture is just as incredible. The camaraderie between the athletes has created a fun, supportive, and hardworking environment where everyone pushes each other to improve. From my experience, the one-star reviews don't reflect TFA at all. If you join a competitive club wanting to get better, you should expect your coaches and teammates to challenge you and hold you accountable. Some negative reviews seem to come from frustration with those expectations rather than a true representation of the club. I'm extremely proud to swim for TFA and genuinely wouldn't want to be anywhere else.

The front desk lady who answers the phone was unprofessional and dismissive, making resolving even…read morebasic issues like a schedule change feel impossible. I had to repeat my information multiple times, and she seemed unable to assist or coordinate with TX Ford, leaving me frustrated with the experience. She basically said she do not work for TX Ford so the why answer the phone? How do you resolve issues? Reviews are hidden on Facebook and just now found out on google they have plenty of bad reviews...

It was relaxing exercise, good time and friendly people. It was also a nice place to spend time…read morewith your children or grandchildren.

Came here on a Saturday as a guest of a member. They don't provide any free trials/guest…read morememberships I guess. The gym was spacious, included an indoor/outdoor pool & waterpark, had a bag area, and plenty of machines and weights. Their facility was clean and did not appear crowded. They close at 6 pm on Sat, which is not something I am used to. My gym in Ca closes at 11pm on Sat & 10 pm on Sundays.

Classes were ok, I'm an adult learning to swim I don't feel Ann has as much patients with adults as…read moreshe has with children. She even said, it's easier to teach children and while this may be factual the context of the comment had a negative impact to the hearer. Her price point was fair, the pool is small and not deep so difficult to learn things like treading water etc... great location in Rockwall and she was oddly pleasant what i mean is she seemed a bit uncomfortable I'm not sure if this is her innate demeanor or she was uncomfortable around specific types of people, not certain just and observation.

We love Ann's Swim Class! Some of the things we like:…read more -Lessons are semi-private, meaning there are only 2 kids in the class. -Classes are held in a private residential pool that is clean and shaded. -There are three different seating areas where parents/families can sit to watch the lesson. At least one area is always in the shade. -We work with Kale. Since he is also a school teacher, he understands how to be calm and encouraging, yet firm and disciplined. We have never had Anne as our instructor, but she handles the business end of it, and has always been friendly and organized. I think very highly of their character. -Students swim for the ENTIRE thirty minutes. They never waste time sitting on the step waiting for someone else to take a turn. ***This is very different from the large swim school we tried last year. The classes were so big that only 10-15 minutes was spent swimming. The rest of the time was spent sitting on the step waiting for the other kids to take their turns. - While the instructor (Kale) works with one child privately, he gives the other child an assignment or task to work on independently. Examples of independent tasks for a beginner: putting face underwater on the step to grab fish; wearing a flotation device to practice scooping; and using a barbell to kick from one side of the pool to the other. -The price is very reasonable. It only cost $10 more for a semi-private class here (only 2 students in the class) than a group class with 6 students at a large swim school. Worth it.

My son absolutely loves coming here and has excelled so much and so quickly. We couldn't be happier…read morewith Pat, Mark, and the rest of the staff! They're courteous and truly knowledgeable instructors. FriscoSwim has been a blessing to our family, and we can't thank you enough! We highly recommend them to anyone looking to learn how to swim.

Please don't advertise yourself as serving children with disabilities if you kick them out due to…read moretheir disability. I wouldn't say that if we were the only ones, but I know of 6 other families who have had the same experience over this past few years. Children with disabilities frequently struggle with receptive language and auditory processing. Many wear devices to assist with hearing when not in the water. I explained my son's hearing loss beforehand but the owner decided he was "not cooperating" when he didn't follow her instructions immediately. When he cried because he couldn't figure out what she wanted, she decided he was not a "good fit."

This location is under new management and doing so much better. We are currently with Coach Mia and…read moreshe does a great job with my child. She is kind, patient and teaches each skill till mastery. The front desk lady is so sweet and is very thorough with answering questions. I highly recommend the new and improved Blast swim.

I wanted to take my time before posting this review to make sure I had time for my feelings to…read moresettle and to give the manager and owner time and the opportunity to fix my issues. After speaking with both of them and the owner saying in his own words to me "I can see why you are so upset I would be furious if that happened to me and my child" and then not fixing my issue - I feel as though I have a clear conscience leaving this review. I have an almost 3 year old who has taken group and private lessons at this facility. I felt the 1-2 year old slot was way below his level, but he wasn't able to do the 3 year old classes due to him needing more one in one attention. I agree with the assessment of him being taught the curriculum of the next level one on one until he was emotionally more mature and wouldn't be a distraction to other children in class. I certainly wouldn't want him to be the reason other kids didn't get the time they paid for because he isn't capable of standing and waiting his turn. Back to the reason for me being so disappointed and displeased with my overall experiences with Blast... on two different occasions my son showed up for preplanned private class makeups and on both occasions we were turned away because of a "front desk error" per their words where they double booked it. On both occasions my child was booked first and they were unable or unwilling to let him have his lesson and chose to let the other people take his spot. After the first occasion I was upset and asked to drop- the manager called me to smooth it over and suggested she refund me rather than reschedule. I agreed to this. Back in November the same thing happens again. I do not feel the front desk is competent to schedule, to direct families and control who is in the pool in a fair way and I feel their attitudes are accusatory, rude and completely unprofessional and unapologetic. They act as if I am out of line in asking for a refund when I have been mistreated and my son has been mistreated more than once. I have also experienced several rescheduling of days and several instructors in a short period of time. When new instructors came along I gave feedback that I didn't want to get anyone in trouble but that it seemed they had no idea how his class was to be structured at first. When you are paying almost $300 a month for private lessons- I feel like there should have been more training and an understanding before switching instructors. These are my top two reasons for my one star review. I wish I could have found a happy resolution but again - I spoke to both several times and never once got an apology. I hope if you go here you have a better experience. Also be warned or maybe just good to know that the manager is the mother of one of the main front desk people ... so when they say I'm calling the manager .... Don't expect the manager or mother to side with you - at least that's been my experience.

Totally hesitant to start swim school during coronavirus and all... but my daughter really needed…read moreto learn how to swim! I came and I saw how this swim school operates and I was impressed. We enrolled right away. Classes are really small and the teachers give great personalized instruction to each kid. My girl, who was afraid to put her face in the water, went from hanging on the side of the pool to swimming 1/2 way across the width of the pool (without floaties or help!) within a matter of weeks. They do a temp check upon entering the school for kids and parents alike and have spaced out chairs for parent viewing. And they are constantly cleaning the space. We love coming here to swim!

I have been meaning to write a review for this gem of a place and have been really behind on…read moregetting my reviews in... This place is amazing! Location: 5/5. It is right off of 121 and is super convenient, no matter where you are coming from. Cleanliness: 5/5. A lot of pools and schools can sometimes feel cluttered. Every time I've been everything has been very organized. Its a swim school so obviously there will be water in common areas near the pool. I am so grateful that they have adult swimming classes. I do wish they had alternative time options, but just the fact they have this is a 5/5 for me. The staff and instructors are all very friendly. Everyone always seems to have a smile on their face which makes getting into a pool a little less anxious. I have never had any issues with customer service. I highly recommend this place if you're looking for swim lessons, regardless if it is for adults or kids! You will not be disappointed!

I signed up for the adult swim class at $35/ class. In August I was charged for two classes and…read morethe enrollment fee. But then after my first class which was 5 days later I was charged $175 then two days after that charge I was again charged $192. I've only taking one class and I paid almost $500. I called 5 time and emailed 6 times. No response back. I emailed Elmer west to cancel my lessons. Still no response. Now I'm force by their policy to remain on for another month. This is what I call bait and switch! I'm filing a formal bbb and attorney general complaint. My recommendation is seek another school don't get "got" like me ugh

Well, I had high hopes after seeing small changes but I now realize Emler is all talk. They slap a…read morebandaid on things and hope no one notices. My kids have gone here for two years. My oldest we have seen regress in swim since we moved here. He's been doing the same skills for two years! No changes or progression to more advanced skills. I also never get updates other than what I'm told at the end of class, which is literally the same thing each time. There's a high turn over for instructors here. If they actually show up to class they are late or unprepared. My "favorite" was the one who showed up late and laughed about the fact that she was late because she was hung over and slept in. Some of the employees are very unprofessional. They talk about customers within ear shot of other customers. It's incredibly inappropriate and immature. The facility itself is pretty disgusting. The bathrooms always have dead bugs on the floor and they reek of pee. The changing rooms have hair all over them and the drains don't drain well so you're often stuck standing in murky water. They have a new policy about makeups. If you cancel a class and try to make it up, they charge you $15. If THEY cancel your class, you can make it up but you're still charged $15! It's ridiculous the way you are nickel and dimmed. If you're looking for a place to babysit your kid at an expensive cost for 30 minutes, this is the place for you. If you are looking for somewhere that will actually teach your child to swim, I highly recommend going elsewhere

Ms. Paige is AMAZING! The absolute best swim instructor in the DFW area…read more I chose Paige's Swim School three years ago for my two children who had already failed to learn with another instructor in the area. I had my reservations that anyone would be able to break my eldest of her extreme fear of water or my youngest of her timidity. But, with her patience and persistence, Ms. Paige had them enjoying the water in no time! We have been swimming year-round with her for the past three years. Not because my children haven't learned how to swim, but because the LOVE it! Paige is unique in that she teaches each child as an individual, working with their own personality style and skill level. Over the years I have seen her interact with many different children. She has a gift with special needs kids. She can accomodate unusual requests, like blending groups of swimmers so that siblings and friends can be in the same class, if desired. To me, learning to swim is as important as wearing a seat belt. It is a life-saving skill every child needs to learn. Ms. Paige will not only teach your child how to stay safe around water, but she will teach him/her to love swimming.

Paige is an amazing person and swim teacher. We have been taking lessons from her for over three…read moreyears now and my kids both love her. She is gentle and takes each child's fears and needs into consideration when teaching. She was able to take my "fear of the water" kiddo and turn him into a kid that swims the length of the pool! I would highly recommend Paige if you are looking for a place to get your kids in the pool.

Shannon works out of the garland, texas location. Hands down…read morethe best instructor in the WORLD is Shannon. She's passionate about what she does, she was able to break down swimming concepts into understandable terms that just clicked. Been going to these classes for over a few months, laboring through it and NO PROGRESS whatsoever. This got me really frustrated thinking about quitting. Until Shannon was subbing for an instructor and WOW!!! I made so much progress in that one class more than I did over the past few unfruitful sessions. Her pro tips on how to prevent goggles from fogging up, how to breath, how to splash, how to make getting into the pool a lot less painful, etc. Oh em gee, seriously QUALITY instructions, she's very diligent, made sure we were pacing ourselves and kept monitoring progress and providing realtime feedback. This woman is just AMAZING. She puts the AWE in awesome. From the bottom of my heart, THANK YOU, THANK YOU and THANK YOU.Highly recommend for people who are scared of swimming or water in general.

Worst Customer Service, to withdraw the application they charged me 30$ that they want us to give…read morenotice 15 days. As a courtesy i requested to waive off. but they are not thinking to come back for swimming. I was completely disappointed about the service.