I am loving the swim aerobics class. There are so many things I can do in the water that I cannot…read moredo on land like running, kicking, and jumping. This has improved my hip mobility and I am becoming more flexible.

​Update: We had an great experience with Blacktip Swim School! Over the course of about six months,…read moremy son went from a beginner to a confident swimmer, ultimately earning his way up to Level 3. ​Both Albert and Baylee are incredibly professional, highly skilled, and fantastic coaches. I also recently had the opportunity to have a great heart-to-heart with Albert. We talked about customer service, our respective passions, and found a wonderful mutual understanding of both of our perspectives--which I deeply appreciated. ​While this is my son's last class for now, we are incredibly grateful for the foundation they've built for him. Highly recommended! Old review: I am incredibly disappointed with our recent evaluation experience at Blacktip Swim School in Plano. Up until this point, we hadn't had any major issues, but the lack of communication and disregard for a parent's explicit request has left a very bitter taste in my mouth. ​We learned back in Level 1 that my son needs a specific environment to succeed. When he was tested by a female coach initially, he didn't take it seriously at all and had to be retested. When Coach Albert stepped in to perform that retest, it was night and day. My son simply responds better to a male coach when it comes to the pressure of testing and evaluations--I know how my child operates. ​Because of this, I went out of my way to ensure we wouldn't have a repeat of that situation. I explicitly told Coach Albert that I wanted him to do the evaluation, and I also specifically told Coach Megan the exact same thing. ​Despite confirming this, the evaluation was performed by Coach Baylee. ​To make matters worse, Coach Albert was visibly available on-site during the exact time my son was being evaluated. When I brought my dissatisfaction and disappointment directly to Coach Baylee, explaining that I had specifically requested Coach Albert, her response was simply, "I can do evals too." While I have no doubt she is qualified, that completely misses the point. It was not what I requested, and it completely ignored my child's specific learning needs. ​Unsurprisingly, without the right coaching dynamic for the test, my son did not pass. I've attached a screenshot of his scores from a little over two weeks ago for reference; it shows he was already just about there, and he even attended three additional practices after that progress report was posted. He was ready. ​When he failed due to the environment, I was initially told he would just have to retest in two weeks. I brought my frustration directly to Coach Albert afterward. Essentially, the attitude from the school was that I was out of luck because they had "other classes today," and they admitted absolutely no fault for the mix-up. ​Coach Albert offered a small solution: he told me we could come in 5 minutes early next week so he can personally perform the evaluation. ​The entire reason I advocated for my son and requested Coach Albert was to avoid this exact outcome. It is incredibly frustrating to watch your requests get completely ignored, especially when the coach you asked for is standing right there. I am giving them the chance next week to make this right, but Blacktip Swim School needs to do a much better job of listening to parents, taking accountability for their mistakes, and honoring requests that directly impact a child's success.

Classes were ok, I'm an adult learning to swim I don't feel Ann has as much patients with adults as…read moreshe has with children. She even said, it's easier to teach children and while this may be factual the context of the comment had a negative impact to the hearer. Her price point was fair, the pool is small and not deep so difficult to learn things like treading water etc... great location in Rockwall and she was oddly pleasant what i mean is she seemed a bit uncomfortable I'm not sure if this is her innate demeanor or she was uncomfortable around specific types of people, not certain just and observation.

We love Ann's Swim Class! Some of the things we like:…read more -Lessons are semi-private, meaning there are only 2 kids in the class. -Classes are held in a private residential pool that is clean and shaded. -There are three different seating areas where parents/families can sit to watch the lesson. At least one area is always in the shade. -We work with Kale. Since he is also a school teacher, he understands how to be calm and encouraging, yet firm and disciplined. We have never had Anne as our instructor, but she handles the business end of it, and has always been friendly and organized. I think very highly of their character. -Students swim for the ENTIRE thirty minutes. They never waste time sitting on the step waiting for someone else to take a turn. ***This is very different from the large swim school we tried last year. The classes were so big that only 10-15 minutes was spent swimming. The rest of the time was spent sitting on the step waiting for the other kids to take their turns. - While the instructor (Kale) works with one child privately, he gives the other child an assignment or task to work on independently. Examples of independent tasks for a beginner: putting face underwater on the step to grab fish; wearing a flotation device to practice scooping; and using a barbell to kick from one side of the pool to the other. -The price is very reasonable. It only cost $10 more for a semi-private class here (only 2 students in the class) than a group class with 6 students at a large swim school. Worth it.

The pictures on their browser are completely inconsistent with reality The three of us paid 12…read moredollars at that time but we changed our minds as soon as we paid We want the employee to call his supervisor to give us a refund Then he said his supervisor of swimming in another swimming pool What a stupid excuse.

Good and clean . It's was $5 for non residents and well worth it . It had a splash pad area and lap…read moreswim sections as well for the pro swimmers.

Emler Plano is the BEST. The instructors - Sole, Nicolle this year and so, so many the several…read moreyears we've been part of the family - are amazing. Chris and Lynette are fantastic - their leadership, their support, their ability to connect with the children and parents, and the joy of this place is great. We always look forward to the lessons and it's a second home for the kids. They love swimming, they love learning, and it's truly an amazing place!

We love Emler! The instructors and team are amazing and have been consistent since we started in…read moreJuly/August 2022. Scheduling and communication is easy and we haven't had any issues since day one. My child loves all the instructors and is thriving, making me a proud mama. I highly recommend this location!!

Plano has some amazing recreation centers. Even though I don't live in Plano, I make the effort to…read moredrive there once a week now to go swimming. They have several recreation centers with indoor pools. The one at Oak Point is the closest to me, so go here even though my membership is good at all of Plano's recreation centers. The first time I tried this out, I bought a one month pass for $33. That's the cost if you are not a resident of Plano. After enjoying my weekly experience swimming here, I decided to invest in an annual membership. It's over $200 for non-residents, but since my city doesn't have an indoor pool available year round for residents, this is my only option. This is an olympic sized pool, but the lap lanes are lined for the short course of 25 yards instead of the long course of 50 yards. Thank goodness because I'm horribly out of shape. I love that when I come, I can usually split the lane with someone. It's rarely crowded, and plenty of people are lucky enough to get a lane to themselves. There is usually a lane reserved for water walking. Sometimes there are other activities that take place and many of the lanes are closed for reserved groups like swim team or water aerobics classes. This pool also features a deep end with a diving board. On the other side, there is a jungle gym obstacle course pool area. Off to the side is a shallow toddler pool. Outside there are two more pools! One of the outside pools has a shore entrance and periodically a horn sounds to let you know that some wave action is about to start. The two outdoor pools are popular with kids and families. During the summer months, the outdoor pools are open every day. After Labor Day, I think they are only open on the weekends. My membership allows me access to other Plano recreational facilities. Also, there is a gym inside Oak Point with free weights, weight machines, and cardio equipment like treadmills. I haven't even been into the gym yet. Not sure I ever will. I'm just so happy to be able to swim year around in the indoor pool.

This is impressive! Pool with water park, nice multipurpose facility, ample parking, trails, and…read morewas perfect for a triathlon event! This is great for all no matter if you are on wheels, cane, foot, or being carried! Excellent job Plano!

We've been going to this british swim school for about close to 1 and half years already and very…read morehappy about it. My kid started the school at 2-3 years old. Kid is progressing and showing good results in swimming. Swim instructors are nice and professional I really like the swim programs that instructors follow to teach the kids. Every lesson builds the skills to progress in the next one. By the end my kid love go to british swimming school

Amazing, patient and caring coaches, that work with your child. My 4 year old daughter can swim the…read morewhole swimming pool within a few months of practice.

This former five star reviewer is being very generous with the three star review…read more Where to start? Cleanliness? The bathrooms don't appear to be maintained and the same goes for the changing rooms. Visibly dirty floors are the biggest offender by the pool, bathroom and changing area. Quality of lessons? Employees are disengaged. I question staff training because there seems to be no consistency. On several occasions I have observed staff flirting with each other instead of teaching class, playing water games with each other and distracting students to name a few examples. Good luck raising awareness or giving feedback with management.

We've had such a great experience at Big Blue Swim - and saw the biggest transformation when going…read more2-3 times a week. DIVO IS AWESOME! He was patient and encouraging but challenged my super stubborn (and hesitant) swimmer, giving him the confidence to swim across the lane by himself. All the other instructors have been amazing too (truly! everyone is great!) but we had an especially amazing breakthrough this summer. Thank you, Divo!!

Great pool Loved the life guards…read moreMade the grandkids be more aware of how not to run at a public pool Very clean

Went for the 1st Friday me and my girl definitely loved it. We are planning a get together with…read morefamily and friends to go back.

The staff and teachers are nice and friendly. The establishment is clean. But there were three…read morethings that I didn't care for- Firstly, scheduling can be quite hit or miss. I often had to leave a message or email, which made communication delayed and sometimes frustrating. Secondly, I recorded portions of each lesson. And honestly- the last lesson (after two months of lessons) was exactly the same as the first. I had to ask for the teacher to challenge my daughter and to show her how to kick her legs, not just say "kick, kick, kick... good," when she didn't kick! I wish they had a progress card with set goals. They had "scripts" for each week... but there was zero progress. Thirdly, the commitment to an entire semester was our breaking point. You can do month to month, but it costs more. So it wasn't a bad experience... but it wasn't great. And for the tuition... I'd really like to see the teacher encouraging progress- not stay comfortable with stagnation.

Went to a birthday party here for my daughter. It was super cute. They did a really good job. They…read morehave rules if your child can not swim from one side of the pool to the other then they will provide a life jacket. They also have toys and floats. No need to get in pool if your child can't swim and is over a certain age. The life guards really do their job.

would never recommend. Coach Samantha is amazing, love her. The business itself and how they…read moreresolve issues was horrible. The first coach we had would show up late, wouldn't show at all, and would not schedule us despite us asking. Did streamline try and help despite two or three emails and calls I made? Nope!

Coach Josh Nichols is a very nice trainer. I enjoyed the swimming class…read more Definitely, I will recommend to my friends.