The pictures on their browser are completely inconsistent with reality The three of us paid 12…read moredollars at that time but we changed our minds as soon as we paid We want the employee to call his supervisor to give us a refund Then he said his supervisor of swimming in another swimming pool What a stupid excuse.

Good and clean . It's was $5 for non residents and well worth it . It had a splash pad area and lap…read moreswim sections as well for the pro swimmers.

Classes were ok, I'm an adult learning to swim I don't feel Ann has as much patients with adults as…read moreshe has with children. She even said, it's easier to teach children and while this may be factual the context of the comment had a negative impact to the hearer. Her price point was fair, the pool is small and not deep so difficult to learn things like treading water etc... great location in Rockwall and she was oddly pleasant what i mean is she seemed a bit uncomfortable I'm not sure if this is her innate demeanor or she was uncomfortable around specific types of people, not certain just and observation.

We love Ann's Swim Class! Some of the things we like:…read more -Lessons are semi-private, meaning there are only 2 kids in the class. -Classes are held in a private residential pool that is clean and shaded. -There are three different seating areas where parents/families can sit to watch the lesson. At least one area is always in the shade. -We work with Kale. Since he is also a school teacher, he understands how to be calm and encouraging, yet firm and disciplined. We have never had Anne as our instructor, but she handles the business end of it, and has always been friendly and organized. I think very highly of their character. -Students swim for the ENTIRE thirty minutes. They never waste time sitting on the step waiting for someone else to take a turn. ***This is very different from the large swim school we tried last year. The classes were so big that only 10-15 minutes was spent swimming. The rest of the time was spent sitting on the step waiting for the other kids to take their turns. - While the instructor (Kale) works with one child privately, he gives the other child an assignment or task to work on independently. Examples of independent tasks for a beginner: putting face underwater on the step to grab fish; wearing a flotation device to practice scooping; and using a barbell to kick from one side of the pool to the other. -The price is very reasonable. It only cost $10 more for a semi-private class here (only 2 students in the class) than a group class with 6 students at a large swim school. Worth it.

Ms. Paige is AMAZING! The absolute best swim instructor in the DFW area…read more I chose Paige's Swim School three years ago for my two children who had already failed to learn with another instructor in the area. I had my reservations that anyone would be able to break my eldest of her extreme fear of water or my youngest of her timidity. But, with her patience and persistence, Ms. Paige had them enjoying the water in no time! We have been swimming year-round with her for the past three years. Not because my children haven't learned how to swim, but because the LOVE it! Paige is unique in that she teaches each child as an individual, working with their own personality style and skill level. Over the years I have seen her interact with many different children. She has a gift with special needs kids. She can accomodate unusual requests, like blending groups of swimmers so that siblings and friends can be in the same class, if desired. To me, learning to swim is as important as wearing a seat belt. It is a life-saving skill every child needs to learn. Ms. Paige will not only teach your child how to stay safe around water, but she will teach him/her to love swimming.

Paige is an amazing person and swim teacher. We have been taking lessons from her for over three…read moreyears now and my kids both love her. She is gentle and takes each child's fears and needs into consideration when teaching. She was able to take my "fear of the water" kiddo and turn him into a kid that swims the length of the pool! I would highly recommend Paige if you are looking for a place to get your kids in the pool.

Highly recommend!!! The entire staff is amazing!! super friendly and always willing to help! Our…read moreson loved water but was afraid to swim and now we can't get him out of the water!

My son's been going here for almost a year now and he's learned so much. All the instructors are…read morevery knowledgeable. Definitely recommend.

1st return visit after $15.9 million remodel from 2021 bond program. WOW! Seeing all the new stuff…read moreyou almost forget how dated it was before. Much better looking from ceiling to floors. See photos. Another rec center is closer to home and will go there to save drive time. But nice to have an option for a newer location. Appears all the exercise equipment on 2d floor has been replaced with same models just new ones. One needs to bring own lock for lockers or buy one from rec center. Too much to list here but do a Google search to review all the improvements made visible and behind the scenes (roof/HVAC/plumbing)

We love this gym because of the pools and the inside is nice, and has a lot of cardio and strength…read moretraining equipment. However, most of the front desk seems like they hate people. Meaning, they are pretty indifferent when greeting or answering questions about the facility. They don't really say hello until we do. I can tell they are just there to have a job, so it doesn't detour me, but geez. I can't imagine being the face of the facility, and having such a poor attitude. They are not mean or disrespectful, but it's like they just tolerate the paying guests that come in. Kind of like that new emotion on the Inside Out 2 movie. There is one guy that is friendly-I think he has reddish hair and glasses. There is another guy upstairs and the first time we went, he just stared my son down in the youth area for like the first 20 minutes we were there. My son is within the age range, but I guess the staff member wanted to make sure he didn't do anything wrong. I interacted with him a bit, and it seemed to break down a little bit of his mean-mugging vibe. He might try saying hello to people, because most people won't want to break any rules if it means disappointing a friendly guy that is in charge. The facility is cool. I suggest they get built in locks on the available lockers like they have at Carpenter Rec. I also recommend that management have a team building exercise or rotate the front people with other staff to give them a break. If you can get past the blah energy upon arriving, it's a really great facility.

I have my 4 year old grandson enrolled in private lessons with Tory. He has gone from a non-swimmer…read moreto confidently jumping in the pool and swimming to the side of the pool in a few short lessons. Tory is an excellent teacher and super patient. The staff at the front desk are so friendly and helpful, especially Sophia and Nicole. I highly recommend Aqua-Tots Plano!

The front desk stayed on a phone call for over half an hour while I stood there waiting. There were…read morestaff members in back office that did not come out to help. Once they get you to enroll and get your money they no longer care about any customer service. Very disrespectful women.

Went for the 1st Friday me and my girl definitely loved it. We are planning a get together with…read morefamily and friends to go back.

Great pool Loved the life guards…read moreMade the grandkids be more aware of how not to run at a public pool Very clean