This was my first time needing a repair and, as a woman, I am always leery of being ripped off. I…read morecontacted them for an estimate and they replied very quickly. I got a next available appointment. Super helpful. Great communication. Very reasonable pricing (I got 3 other quotes). You can tell that it is a family owned establishment that takes pride in their customer service. I have some other things I need to have done and will be returning to PCAC. If you go, tell Reese I sent you!

I brought my 2012 Toyota Yaris in for several repairs, including the rear brake/wheel bearing work…read moreand serpentine belt replacement, but after driving it only a few times, the car began having serious issues and eventually became undrivable. I tried to bring it back so they could determine whether the work they performed had contributed to the new problems, but when I drove there with my hazards on, I was turned away because their lot was full; we agreed on another day, which was then pushed back again. On the way to the rescheduled appointment, the car completely died and I had to push it to a safe area, and I was ultimately told to tow it to their shop--now, instead of being able to continue driving the car, I will likely have to scrap it.

I am amazed by the honesty of this place!!! I took my car in…read morefor some sporadically recurring issues. Javier did a diagnostics check and test drove my car briefly (due to the rain) and told me there was nothing showing wrong with the vehicle. He suggested to bring it back another time when the weather conditions are better for a more thorough check. He furthermore explained that he didn't want to just make up a problem and charge for any repairs/replacement, when nothing was coming up as defective! As a female, this is the very first time EVER that I have gone to a car shop where they haven't tried to upsell me or come up with any defects just to get money out of me. I will recommend this place to anyone I know!

Do not go here - Dishonest. They said my spark plug threads were no good. Would've charged me $1000…read more-- my dad and I changed them in less than an hour. The threads are fine!!!!! Liars

I posted a rave review based on an untested repair of our air conditioning…read more Turns out that after we left on our trip with what we thought was a fixed air conditioner (and less about $600), we had the air conditioner blower again stop working on our out of state trip. We called to get help from Murdoch twice and both times left a voice message with no return call. The two calls were: 1. 1st to alert them to the now recurring problem for which they supposedly fixed. We had hopes they may have suggestions to try since we were clueless as to why it would just stop blowing again. 2nd call was ask Murdoch to share details of their "repair" with the current out of state mechanic who was now trying to fix it, We did not have the repair paperwork to tell or show the new mechanic what all had been done to remedy the problem. Murdoch NEVER returned the calls or respond to our pleas to help us at all!! We ended up being told that the cause of our air conditioner failure was a capacitor that was probably the original cause of the outage. We likely did NOT need to have what we thought they did to correct the problem done. Again, about $600 worth of repairs was a wasted investment; Ultimately we learned a capacitor had to be obtained directly from a Ford dealership. Bottom line, because we had to get to the airport for our vacation commitment and couldn't wait for parts to be order and shipped, we ended up having to buy a new vehicle. With the blower on our air conditioner out, we could not drive the car in the heat and rain due to the heavy foggy condensation on the windshield. The blower outage meant our defogger didn't work either. Very expensive lesson for us. We definitely would NOT recommend Murdoch given the after-service neglect and the high dollar cost which did not fix the problem.

Professionals with a depth of knowledge that has to be respected. So glad to have found this shop!…read more I appreciate that they can diagnose and repair problems other shops cannot. No oversell - just honest repairs at a fair price. My 30 year old Ford Expedition now finds itself in competent hands. THANKS!

I've been visiting this location for three years. I've always had a positive experience. Highly…read morerecommend this shop if you've had negative experiences with other places pushing or upselling unnecessary maintenance items on you. I have an older Chevy Silverado. They've always been honest and only brought required items to my attention. They work quickly. When I've had larger issues with obscure parts, then send away for them quickly and complete the work on time. They've never had to keep my vehicle overnight. A few times they worked a few minutes past closing to finish the job. Highly recommend.

Came here for the new emissions test. This was the easiest process. Just drove up, gave my…read moreinsurance, they tested it, and I paid. Easy, just a few minutes wait. There were no cars in front of me, and the waiting room was clean. The staff was nice and respectful. Will come back!

David is the absolute best in town. I used to only take my car to the dealer. On a whim, I had my…read moreinspection done with David because he's right by downtown close to my work. After meeting him and reading all of the reviews, I've made the switch to do all of my car work with him. I LOVE that you can schedule an appointment online, super fast and easy. Prices are affordable and on par with everywhere else (don't feel like I'm getting ripped off). He's always timely and I am shocked at how quickly he gets my car in and out. Lobby is super nice, wifi, coffee, water, chargers. Super clean. Overall...helpful, honest, cool dude. Couldn't recommend him more!

As a young female, who knows nothing about cars, the employees here made me feel beyond comfortable…read moreand knowledgeable about what was going on. The Environment was safe and clean. Mike at the front desk was incredibly friendly as well. They even called me an Uber home the first time and the second time the owner drove me home. Beyond amazing service I would 10 out of 10 recommend especially as a young female, who doesn't know anything.

They are very professional and friendly at the same time. I don't have to worry about being taken…read moreadvantage of because they don't play games. This is the only place I get my car repaired. I highly recommend them.

Purchased a BMW from the owner Ralphie. Before arriving home, I received check engine lights and…read moreother error codes (Drive train malfunction). I had to pay for a tow SEVERAL times for diagnostic testing, but he only deleted the codes and said no issues were found before returning my vehicle. Well...the codes returned before I arrived home EVERY TIME. After getting a thorough diagnostic test with a better company, Ralphie only agreed to repair for payments. The new company also found issues with parts Ralphie said he replaced or repaired. DO NOT USE OR TRUST AUTOSCOPE ON FERGUSON RD!!

Such a wonderful group of folks that have worked on our cars for 15 + years! They are kind and…read morefull of integrity! I am always blessed by their professionalism and the fact that they do not take advantage of their customers! Y'all need to give them your business! They are amazing!

I've been taking my car here since I started driving! The owner, Bill, and all of the management…read moreteam is so kind and helpful. They do honest, thorough work. Another commenter said their car was finished late--maybe once or twice in my entire history of going there has my car been "late" for pickup. But I'd much rather have it be a day late and done thoroughly than pick it up early with a crappy job... Northaven Auto takes their time with every fix they've ever done for me. Additionally, they don't upcharge or make unnecessary fixes without permission like some places do. Best part though? They take pride in their work and if something is wrong, they will always make it right. In over a decade of going exclusively to Northaven, they've never left me with a bad fix. If you're looking for fair pricing, solid work, and a business you can rely on, there's no better place!

I went to get my battery changed. When I arrived they told me what to expect regarding price and…read moretime. Exactly what they said - was exactly what it was when I went to pick it up. Friendly - not so much, straight to the point - absolutely.

I highly recommend Hance's European Auto Service! Thank God for Google search, Park Place Porsche…read morequoted me $2500 for a $10 muffler clip replacement because they said, "we don't replace parts, only the whole system." Also Hance's was able to do my 6 year service/oil change, out the door for $425 muffler fix perfectly included. Ask for Jim - he'll shoot you straight and finished on time as promised!