The guys at friendly tree service were reliable, professional, thorough and SO nice. Highly recommend this company and will most definitely be using them again in the future. read more

They were no-show, no-call the first day that they were supposed to be here, but called the next day to reschedule. I made it clear that funds would not be available for two weeks, but the agreed to accept a post dated check and wait to deposit it. It bounced the next morning. I shouldn't have trusted them, and neither should you. read more

Friendly Tree Service - They were here - Tree Services Near Me

I was told someone would come between 10-12 noon on a Thursday for an estimate but as if 11:40 no call .. no person for the estimate .. I called at 11:41 ... they said sorry ok but someone will come by 12:15 ? What! I'm waiting ..... Yelp why did you recommend this company ? read more

While owner (?) John Lang lived up to the company's name & was professional, it was amateur hour with his office staff. "Natasha" refused to share details about the company's employees' communications skills, etc., during a conversation about the horror stories I read about unqualified folks working for Asplundh & other tree service companies. Some of the stories detailed individuals getting electrocuted and injured because they were not properly trained on how to remove branches/trees near power lines, etc. This information is in the public domain, so I was surprised that "Natasha" was so defensive when I inquired about Friendly Tree's hiring practices (Mr. Lang was transparent about them after I shared the unprofessional -- and frankly bizarre -- conversation I had with "Natasha.") "Natasha" also refused to give me her title. Mr. Lang acknowledged my "concern over this matter that's unfortunate what you've been through." He also said that he had a conversation with "Natasha" after I complained about this less than professional interaction. It is worth noting that I spoke with at least 3 other tree services organizations and they all explained the seasonality of this industry. One company rep. even explained the nature of obtaining government contracts (like Asplundh did) and how big contracts compel companies to staff up (quickly). During my comms with company's staff, I tried to correct the misspelling of my first name on the proposal. The office claimed that there was not enough space for the last letter of my name and did not correct the document. Really? Friendly Tree's system has never generated a proposal with two first names and one last name? Hmmmmm. Direct/simple questions like "Can you share the mailing address to which I can mail Friendly a check" or "Can you confirm the name of the company that I should write the check to?" went unanswered. The interaction with Friendly's staff was a bureaucratic joke. Folks in Friendly's office make a visit to the DMV feel like a walk in the park. My interaction with "Natasha" is the latest example of dealing women who work in NJ businesses & tax-payer-funded agencies who do not understand they are in public-facing, customer service-related positions. Women like "Natasha"; Ellen and other female staffers in Richard A. Newman's West Orange, NJ dental office (who are animals) should not be communicating with civilized prospects/clients who have valid/legitimate/relevant questions. I will also share that I have been personally attacked by sick/crazy women with questionable intellect for No Reason. These women have no issues with bullying/harassing/passive-aggressive/not-so-passive aggressive actions towards me, yet act defensive and lie when they are caught conducting themselves like animals with the brain the size of a peppercorn. These women have inferiority complexes and project their insecurities on to others like me. They slander people to others because they are cowards and liars. Over & over again I have been harassed by women (mostly white older women) who are insecure about themselves and take out their frustrations on this small Asian woman. Crazy, but true. I have had to file police reports in Cedar Grove, Verona & West Orange NJ after these crazy white women harassed me. This crazy behavior started over 10 years ago and can be attributed to Bev Corwin and Kelly Santalucia -- two very sad women. These crazy animals spread lies that I'm a Trump supporter & anti-Italian (my parents are/were Italian) --- lies that anyone with half a brain would know are crazy. Please be warned about these women -- they are liars who are desperate and intellectually-challenged & seriously disturbed. If you are less than 300 lbs they will hate you. Apologies for this long-winded review, but I feel that I need to share recommendations to these women to: Be a change agent. Instead of polluting the world with your hate/lies, run for office, work with your local elected official to draft/change policies. Review your jail-worthy actions/behavior. Do you want your kids and grandkids to know what a horrible role model you are? Do you want your daughter to treat women like you treat them? Beautify the world. Garden; pick-up litter; donate money, time and goods to charities. read more

Despite great online reviews and a good initial experience, we will not be using or recommending Friendly Tree to anyone. We had them come out in April 2025 to diagnose the health of a few large trees and one smaller tree on our property. They recommended pruning the larger trees and replacing the smaller one and offered a quote slightly below those we received elsewhere. While the initial pruning and planting went well, we experienced extremely poor support and communication afterward. The new tree they planted was an 8-foot redbud. They planted the tree in May and, despite following their meticulous instructions, I called in July to let them know that the tree seemed dead. They sent their arborist out to check on it and confirmed it looked dead but encouraged me to continue watering it on schedule, which I did. I proactively reached back out in September to ask them to check on the tree again. They came back out and confirmed it was dead. They replaced the tree shortly thereafter and wrote me to confirm that it looked healthy in mid-October and that I should continue the watering schedule I had been adhering to until the first deep freeze, which I did. As Spring of 2026 has come around, the replacement tree looked dead again and I reached out in late March to ask them to take a look at it. That is when they informed me that they had been out in January and the tree had died over the winter. I had received no prior information about them checking on the new tree or the fact it was dead. They said there was no survival guarantee on replacement trees and that I was basically out the $930 I paid and was stuck with a second dead tree to deal with on my own. A few days later, the arborist for the company reached out and asked if he could call me the following day. I gave him a time and my number and he agreed to call me. He never did. The following week, he texted back to ask to reschedule the call, which we did. He never called me at the rescheduled time, either. I have since texted and emailed him multiple times to ask how to work out the issue and have received silence in return. Essentially, I now have to find a different, more reputable service to pay another nearly one thousand dollars to correct the incompetence and extremely poor customer service of Friendly Tree. read more

Friendly Tree Service helped me with trimming an old partially damaged tree. They were very responsive and punctual. They gave me full info on short term and long term options, including pricing and future expectations; and they proceeded according to my decision to retain the tree . The tree is looking very nice now and I have clear instructions on required periodic maintenance. read more

I'm very happy I hired this Friendly Tree Serv., very professional. They talked me into not cutting down a Maple that was near the house and were able to trim the branches that were leaning up against the house. They also trimmed another Maple in the back of the yard and cut the neighbor's Oak branches that were topping my Maple. They also cleared all the dead branches from both trees. Once all the cutting was completed, they cleaned the debri. I now will get some sun in my yard. read more

Trimmed small branches from 20 to 40 feet off the ground using hand tools & ladders. It was a poplar tree near my house that was causing much sap to accumulate on my new siding. Mulched everything & cleaned up very well. 5 man team; work was done in 45 minutes. Cost was $425. Better price than 2 other local businesses. read more

Called them to install a tree in my yard. Came and took a picture and gave me a quote on line to dig out an old stump. So they were willing to dig the hole then what? I was supposed to have a hole in my yard waiting until they(if ever) delivered a tree? Found a Handyman to dig the hole and plant a tree read more

Melo's tree service did a wonderful job removing my trees from my back yard. My yard was so overgrown and they made it look amazing. The crew that came were very professional. I would highly recommend this company. read more

TLDR: I had a disappointing experience with Friendly Tree and would not give them my business again. Friendly Tree had me on their schedule for Friday 9/5 from 2-4pm. I arranged my schedule to be home and pay when the work was completed. At 3:30, nobody had showed up or called with an ETA. I called the office, and the agent could only tell me they'd contact the crew. 4:00 rolled by without a phone call. Then 4:30, 5:00, 5:30. ZERO communication about why a crew didn't come. At 6:00pm, I finally heard from the company with what felt like a half-hearted apology and no attempt to rectify the situation except promising the first appointment on Monday. John, the rep, never acknowledged our request for a discount. Never made an offer of a discount for future work. Never asked if there was some other light pruning they could do. He also aid, "I will stop in with the crew to assure we are accomplishing the goal and then some." He never showed, never emailed, never called. When you spend over $1,000 on something, it seems reasonable to expect better customer service. read more

They cut a tree on my neighbor's property and damaged my roof. I have a court order to pay for the damages and they are refusing to pay me. read more

Friendly Tree Service - Holes that friendly tree service made in my roof - Tree Services Near Me

Tree Replacement gone bad. I hired Friendly Tree Service for 10 tree replacements at my townhouse. Unfortunately, the experience was extremely disappointing and their service completely unprofessional. I was flexible with the service timeframe and never expected John to ignore me when issues arose with the plantings. When I noticed a problem, I immediately called John and the office and they came out to investigate and indicated that they provided customer responsibilities for maintenance, but I was never given any specific written instructions at the time of installation, nor when the problem was identified. John and Friendly Tree Service said they would follow up but never did. They acknowledged the issue with the installation; there was no real follow-through. Multiple conversations took place with John and Friendly Tree Service where we verbally agreed on sharing responsibility. However, communication stopped altogether--they stopped returning my calls and failed to do anything at all to rectify the situation. I value reliability and accountability with any service provider, and unfortunately, this company demonstrated neither. It's easy to get 5-star ratings when things go well, but the real test of good service is in resolving issues. Friendly Tee Service failed miserably in this regard. I would never recommend them!! read more

Great service, price was very reasonable. Work was efficient, and clean up was well done. read more

We had a tree whose branches were reaching our chimney, which didn't seem like the safest of circumstances, so we called a few arborist experts. We went with Friendly Tree Service because of their knowledgeable response and their understanding about the arboreal world, which they were patient enough to explain thoroughly. Not being an arborist myself (I can pretty much recognize "tree" and "branch," though), I really appreciated the depth of knowledge they brought to the job and the professional manner in which they broke down the estimate. It was a half-day job, and they were efficient and considerate with our yard and lawn furnishings. We'll need more help in the future with trimming dead branches, and I wouldn't hesitate to call them again. read more

The price was reasonable. The crew arrived a little early, which was great and far better than if they were late. They really worked hard, efficiently, and meticulously. The equipment they used was in good condition. They cleaned up after themselves and left it better than when they came. I would not hesitate to use them again and would recommend them to anyone needing tree services. read more

Great service for our yard. They've been doing follow up check ins to see how the garden is doing. Friendly and honest. If nothing is needed, they let me know as well. read more

Everything was good, negotiated the price, cleanup was excellent.The crew used the bucket machine and 1 guy for a climber.

I have used Friendly Tree Service to take care of the many trees on my property for over 20 years. Friendly Tree Service is a family run business and they service the town they live in, treating their customers like family. If you need trees removed, or pruned, they will come out to give you a free estimate. Their rates are fair to their customers and include a detailed map of what will be included. They are very flexible about scheduling and also make themselves available for emergencies. I highly recommend Friendly Tree Service. read more

We were so very happy with the work the guys from Friendly Tree service did for us! Attention to detail was terrific. We had trees trimmed, large rows of hedges shaped, so much work done efficiently and beautifully. We are very satisfied. Our yard is looking wonderful! Thank you! read more

Trim large plantings in front of house Company arrived and the workers Trimmed the foliage and cleaned up We were very pleased. Good value. read more

Very quick and reliable, the crew did a quick job with estimating, showed up on time and cleaned up the work site nicely.

They arrived on time and work was fast to remove the oak tree. the shreder machine brokedown and they promissed to come back on the same day, which they did and finished the work. Very professional and reliable read more

From our FREE consultation with John to our ON TIME AND FRIENDLY TREE EXPERTS, The service was wonderful. As a first time homeowner, it felt really good to have this quality service and professionals walk me through the area being serviced as they made sure I was well aware of what was going to be done, and before any payments were collected they walked through to make sure I was satisfied with the work. I am very satisfied and appreciative of the information provided even after the service was complete. Thanks to Hakeem and his crew. read more

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Fantastic 3 other guys seemed like they didn't want to take on the project Your team came in on time and really impressed. Thank you for the great work Tony Five star Sound advise great through execution read more

John Lang and his crew represents the best in this industry. I've hired his company on multiple occasions (tree removal, tree care, etc). No matter who shows up, they are always on time, respectful, and most importantly, do a great job. John himself is an expert tree guy -- as a certified arborist, he knows everything there is to know about trees. I've even leaned on his expertise to provide advice when I had a dispute with a landscaper who had employed improper techniques to plant new trees. Go with Friendly Trees, you won't regret it. read more

I had a large oak tree pruned in my backyard. They came on time and cleaned up. The tree looks good. The price was okay but I didn't get other quotes. I would pay to use them again. read more

Cut a branch off a tree I didn't want trimmed and disposed of the electronic base attached to the limb which I didn't realize until they left read more

Very responsive and reasonably priced! We had very large overgrown tree removed from backyard in JC.

There were trees and shrubs that needed a lot of trimming. They arrived on time, were courteous, and made sure to clean up the area before leaving. Not price gouging either. I use them every year. read more

Very professional and courteous crew .came and did the work quickly and completely cleaned up all the debris that was left..was very respectful to the property and the neighbors property..would recommend them highly read more

I could not be happier than I was dealing with Friendly Tree Service located in Orange, New Jersey. John, the arborist, was extremely knowledgeable and helpful in selecting a new tree to replace a tree that had died. I was given a time and date for installation, and the men came right on time. Unfortunately, the first tree they brought was not the correct tree. I called John and he immediately acknowledged the error and within, a short period of time the correct tree was delivered. Wilbur, the lead captain of the installation crew, was fantastic to work with. He was so kind and gentle about the initial error and shared my delight when the new one came. The installation was very exacting to be sure that the tree was straight , and they created a lovely circle around the tree for a beautiful aesthetic look. I highly recommend this company and in particular John and Wilbur. read more

Friendly Tree Service arrived on time, and efficiently removed the two trees that were damaged by Emerald Ash Borers. They cleaned up the work area and removed all debris. Second time we have worked with them, and they were great each time! read more

I have a few big conifer trees in the backyard and I cannot take care of it on my own. I have used their service twice and I am overall satisfied with the outcome. First of all, communication was responsive and efficient. Secondly, the working team were doing their job right. They climbed up high with ropes and chainsaws to trim the dead limbs of the big tree. This is the reason why I had to hire the pros to do that. read more

They are great! They efficiently took down a large dead maple beside the house. Left the scene clean and damage-free. Will certainly use them again. read more

Friendly Tree came to take down 2 trees for us. The men were polite and hard working. They cleaned up everything beautifully. I would highly recommend them to anyone. Fantastic job! read more

Friendly Tree saved us ! We had sold the house and the buyers wouldn't close unless the tree was gone, because the town ordered it. We were dealing with a difficult neighbor as the tree needed to be accessed from their yard. John went above and beyond reassuring the neighbor and pulled the job together in time for our closing. It went off without a hitch ! read more

There was a very big tree that needed to be removed in a hard to reach space, which required a lot of care and extra work to take it down and out. The crew did an amazing job, and the clean up was super nice, the whole site was swept clean. Scheduling was easy, everything was done on time, and the office communicated with me often about all the preparations, which made the whole process much easier. I can't say it was cheap, but I'm so happy that the job was done quickly, cleanly, and with a great customer service! read more

Very responsive and professional. I obtained a reasonable quote to trim a large tree in my backyard. They came out right away with a team and completed the job in a short time. Highly recommend and would use them again in the future. read more

Used this service many times at the three properties I own. Happy to say they're very professional, reliable and provide a high value for the amount work performed. read more