It had been 2 years since my last cleaning. The office staff is amazing and it's clean! They are caring and understanding. Their customer service is top notch. I was extremely nervous. I dislike the sound of the machine cleaning your teeth. Monica was so gentle and very kind. The Dr is very honest and I appreciate honesty. I'm happy I decided to come here for my cleaning and son's cleaning. And I already have my appt set up for my next cleaning. God bless them. read more

Took my son here as his dentist suggested we go see a periodontist. At first glance, it seemed to be unorganized where patients can visually see all rooms and where they keep all the supplies. This place had us wait over an hour to be seen just for the dentist to tell us "I'm not sure why they scheduled you, I don't see any patients under 16". No apology or anything. There was no professional care at all. Would not recommend coming here. read more

I went to the one on 28314 Old Town Front St. ( I know there are two Friendly Dental Centers near each other) This dentist has been one of the best dentist centers I have visited in my adult life. I am not a fan of dentists and I surely do not help myself by grinding my teeth lol But Dr. Villa is amazing. He is very thorough with exams, sooo knowledgeable and was always very willing to answer any questions I had, with explanations that I ACTUALLY UNDERSTOOD. He was very kind and continuously checked in during treatments by asking about pain and discomfort. The staff was wonderful as well. I was very luck to get Sidney a dentist assistant my first few appointments. She was sooo kind, knowledgeable and attentive. She made the visit so much less painful. The whole team made the experience so much less panful. The other tech Esme and the front desk were very wonderful as well:) read more

I'm very happy with this dentist. Front desk was friendly and thorough. X-ray tech and dental assistants were very nice and provided explanations for each task they were doing, which felt awesome for me (sometimes at previous places, I don't know what the heck is going on, but too shy to ask or mouth has stuff in it so can't talk.) Dentist was very present with me and had clear communication about what he saw and what he recommends. Last few dentists I've been to before transferring here felt shady, so it was refreshing to get someone who I can tell was honest! read more

Very dirty place! It looks very ! I don't recommend this place at all! You get service for what you pay

Friendly dental in Temecula is a place where they treat you like family.. Great dentist and an awesome staff. You do your teeth here once and you'll never want to go anywhere else.... Thank you so much for such a great hospitality and professionalism... May GOD bless you all.. Kindly, Luciano Gherardi read more

Friendly Dental Center - Me - Cosmetic Dentists Near Me - Temecula, California

Josh, Cindy, Suzy, Esmerelda, Dr.Hernandez, Sandra are the best......... I honestly will never go to another dentist again read more

This dental clinic is really friendly and helpful . They discussed all my option and help me get a loan for a big operation . All crown and two bridge. My teeth looks so great . They aim for perfection. So happy with my new teeth . Will be my dentist forever. Thank you doctor. And p.s susie and sandra made my experience exceptional read more

Friendly Dental Center - Cosmetic Dentists Near Me - Temecula, California

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Dr. hernandez and Susie and Anna and Cyndi and Esmeralda all the staff are wonderful. Very accommodating makes it very unstressful to be at the Dentist... would recommend their services to anyone. Thank you and have a wonderful day. read more

This is no reflection of the front office staff whatsoever. I had been a patient of Friendly dental for over a decade, between both locations. November of last year I switched to their Old Town location because my usual one didn't do the dental procedure I needed. I was being seen by Dr Hernandez. I saw him several times with a procedure scheduled for Feb. I was informed in Feb that Dr Hernandez was no longer at their facility and had no other Dr at the time. They replaced him with Dr Villa. I saw him a couple times before the procedure was actually performed. After my procedure I was made aware that he decided to change my dental plan WITHOUT notifying me of this change. I have a dental implant in the front of my mouth. When I came to this office I had a stay plate I used so that I wasn't walking around life with no front tooth while I waited for the area to be ready for the implant. He decided , without a discussion, that he would do the implant in such a way that I would no longer be able to wear the stay plate I was told 4 times I would still be able to continue using. After the procedure was done I asked how long I would have to wait before using the stay plate and he said " you can't put that back in, you're going to damage my beautiful work". Confused, I asked him what he meant. He proceeded to tell me that he had to do additional gum resection that made that stay plate unusable and that he couldn't fit me for another because the post extended too far out of my gums. He proceeded to tell me that he would have to screw the implant in further and do another procedure to even be able to fit me for a new one. This was NOT what was previously told to me, nor was this new direction of care approved by me or even discussed. When I asked him if he expected that I walk around with no front tooth for 5 months while it healed, he scoffed at me and said " I don't see the big deal, you walked in here with no front tooth". That was untrue seeing as we paid $400 for a stay plate that I wore everyday. When I vocalized my feelings about what he did ,He spoke to me as if I was trash. He aggressively pushed his implement tray aside and refused to even remove my stitches. He was unprofessional and arrogant. I have never been treated this way by this office until this Dr. He made a decision regarding the next 5 months of my life and decided that I could and would walk around with no tooth because he said so and didn't even consider having this discussion with me before making this decision for me. The office manager did go above and beyond to rectify the situation. Ironically, my usual dentist at the Murrieta location very easily fit me for a new stay plate , the very stay plate he said I COULDN'T have without "ruining his work ". Dr Villa. How you communicate with your patients matter. How we feel leaving your chair, matters. We matter way more than your pride and ego. You should remember that. Most dental patients are already anxious coming to see a dentist , but your behavior made it unbearable. read more

I would give them 10 stars if I could they are very professional they go far and beyond to make you as comfortable as possible, I have a medical condition and he made sure I was as comfortable as I could be . I had the best experience and will definitely return, he did some work to clear me for transplant surgery pain free thank you DR Hernandez and staff. read more

1st visit was June 2019. Normal cleaning & x-rays. Was told I needed filings. 2nd visit July 2020 & was reminded it's been a yr since last visit but didn't offer the annual cleaning, just x-rays. Dr. Hernades said I need a root canal. Was Rx'd antibiotics & was told they will call me in one day to a week to make an appt for that.. Both times they never got back to me. They don't care about their patients and in my opinion you can tell by the dirtiness of their office. read more

I hate going to dentist. I think nobody love to go to dentist . But friendly dental experience was awasome. I did deep cleaning, root canal and 2 fillings. These are the most painful operations. Doctor handle it very well. He was professional, calm and patient. Always asking me " If you have any pain or dont feel numb, Just tell me". Also Sindy which is very polite and nice nurse was keepingme calm and She taking care with me all the time. I still needs to get done 3 fillings and i cant wait to get done. Highly recommended read more

I am very pleased with the level of care my teeth were given. Dr Hernandez is gentle and caring. Ana, Haroon, Sandra, Susie, and Rosalie are all part of the great team. I have had crowns (replacement from poor dental care in the past) and teeth whitening, and cavities filled. My bite is perfect every time. I'm very grateful and trust their professionalism. They even have great coverage programs for people of all income level. The office isn't the fanciest, but the attention to detail and medical care has surpassed prior experiences I've had. I'll choose them and Dr Hernandez anytime. read more

Awesome! I really hate going to the dentist but coming here I had a really good experience. The staff is extra friendly I didn't have to wait very long. I felt comfortable I love this place! I was reading all the reviews and have to disagree with the negative reviews Yeah it's small and next to a liquor store but what does that have to do with the service? read more

I am so upset of what happened to my 88 year old in the hands of Dental tech that is fitting her for Dentures. She place a very thick mold on my mother's mouth that it ooze out that cause my mother to choke , My poor mother trying to communicate on what is going on with her but no one listen until my sister scream at the tech to take out the mold from my mother's mouth ,since she was choking. The tech has to scope the extra thick mold that was stuck on my mother's throat. No compassion, no apology was given. They are(staff) very rough . this incident happened May 3,2017. People beware ,they are not friendly at all. The clinic does not deserve a star at all. I am trying to find someone from the board of Dentistry to have this place investigated. Cristina Daigle read more

Dr Castro has the best Dental Assistants and x-ray tecks! Gloria always had a smile while I was under her and Dr Castro's care. Dental customers can be whiney and difficult to DEAL WITH to say the least, but here they always put up with us with a friendly smile and that makes coming to this Friendly Dental Office the best Dental experience in Temecula! Props to Melissa , Natalie, Sandra, Suzy and Dr. CASTRO read more

Anything other than friendly at Winchester/Murrieta Hot Springs location. Dr. Juliet Haghighat is rude. My 15yr old daughter's broken tooth got two Xrays and a quick blurt that it needed to be extracted, an apt was set up for the next day for an extraction. She offered a metal tooth with a white coating and attached to two surrounding teeth, after shaving them down, only after I asked "what about the empty space?" This seemed barbaric, as I have been to excellent dentists (who no longer take my insurance) who would not even allow materials like that in their office. Called around and found out that her recommendation was not the standard of care. She never mentioned that a bone graft has to be done with an extraction to have a possibility for a future implant because she doesn't offer implants, or at least not to us. The girl was indignant when I called to cancel the extraction apt and said that a bone graft could be done, if we wanted it... Really? That was never mentioned!!! We found a dentist who took our insurance, did a root canal (NO EXTRACTION OR BONE GRAFT NEEDED) and saved her tooth... and he was very kind!!! He was baffled at why someone would have thought to extract the tooth!!! ME TOO!!! Dr. Julliet seemed miserable and unhappy with her profession 100% did not want to be there. Everyone in that office seemed solemn and the office was not sterile, as a plastic cover was never replaced on the xray wand that went into her mouth. Grrrrr BTW this is my very first review. I feel that strongly about warning people. read more

Just if anyone is reading a bad review of Dr. Castro's, Friendly Dental... He took this office over in 2015, I do not know the prior dentists. You will never be disappointed with Dr. Castro, He is honest, conservative, not greedy, and I would say a perfectionist. He is out for the patient, not himself! Good man, again great dentist (rare and hard to find). read more

I have been going here for close to 8 years. They switch dentist every couple months. The nurses and office staff are amazing. Usually the dentists are too, today my son saw jose something. He is the worst dentist i have ever seen. He insulted me, while working on my son, he refused to give my son the gas. When my son started screaming i asked again if they could give him gas, ID PAY! Still a no. He has terrible bed side manner and just a mean person. They stopped working on him and left his tooth without a crown and told me they wouldnt see him again. They said he needed to go to a specialist bc he screams! I have referred a number of people here and now will not be going back. His job was to fix my sons tooth, and he couldnt even do that? Horrible dentist. read more

They were friendly. They were incompetent, but friendly. The one experience I had with a dentist here was ok. The dentist did a good job. His helper, however, must have been new or inexperienced or something because she kept messing up, first with the x-rays then with the note keeping (making mistakes) and he seemed very frustrated and overwhelmed with her. In addition to not having the proper tools at the ready, her mistakes were with regards to where costly medication would be placed in my mouth. I decided to withhold judgment that time, after all everybody has a bad day once in awhile. They were friendly. The office was supposed to email my treatment plan to me the following day. They did not. I went in person to ask for a copy of my receipt and treatment plan only to be told they made a mistake and didn't write up my treatment plan. Again, supposed to email it to me; they did not (again this was explained as a "mistake"). After months of waiting, I called, only to be told that there was a new dentist (ha! surprise!) and he/she would need to come up with a new treatment plan. OK, I can dig that. I was advised to wait until I needed my 6 month check up so it would be covered by my insurance. I went in today only to be told that "whoever" booked my appointment had made a mistake. No biggie - I could just come back in another month. Yep, no biggie. I arranged my schedule around this dental appointment, but hey, people make mistakes. Like the lady in the waiting room who was back for the 3rd time to get her veneers done, because the last 2 times they had made a mistake. They were friendly. Kept making "mistakes" but very friendly. I am not surprised that their old dentist headed for zee hills. (the single star is for that brave man) I was pretty miffed when I left. I felt like the ineptitude of the office staff had cost me months of my life. I would have started my treatment plan in February of this year had the office staff done their jobs efficiently. Me being inconvenienced yet again, was not really much of a problem to them. They certainly did not express or show any concern for my plight. I have made an appointment with another dental office, outside of the "Friendly Dental" family. I can't help but think that the disorganization and constant mistakes are going to be very costly to one of their patient's health, and I'm not going to be that gal. They were friendly. read more

Office staff completely unprofessional made an appt forgot to hang up the phone decided to tell her coworker how gay I sounded and proceeded to sing a song with racist slurs n##ger read more

I rarely leave 1 star unless it is necessary. Unfortunately this place deserves a 1 star. The location is horrible, it's old, and it's next to a liquor store. The waiting/front desk area is tiny, and has a bad smell. The receptionist seriously need to clean up the work space... Or anybody! Where is he pride and owner ship of those workers and owner?? The professionalism is horrible starting with the front desk..which should always be the face of the office!! The back where they do work is not private rooms it's just open and sectioned off. It's not clean. The doctor was not Professional at all explained nothing to me. Just was telling me I needed to clean and floss that was it. And I went in for wisdom teeth pain...?! Really. They front desk reception kept pushing me that I needed to schedule the Deep cleaning as I kept telling her I could not afford it right now. I waited for 30 minutes before they even took me back. I will never return here. Hopefully an office manager or the owner reviews what people say on Yelp. What a shame read more

Okay I just had both my sons seen by these dental group and my youngest for the second time I am so totally amazed how wonderful the staff is and the dentist. I have worked in the medical field for 37 years and can't believe there is actually physicians out there that treat people not only as amazing as this dentist does but actually didn't have them both come back for cavities and filled them on the spot. Truly amazing and the bedside manner that the dentist has is a rare find. To anyone that is thinking of becoming a patient do not hesitate for one minute the staff is so darn friendly and the dentist again ONE OF A KIND a rare find and you won't be disappointed at all. Take this bit of advise from a professional in the field you won't want to change dentists he is that good. Thank you Dr. And Staff for the amazing service to my son's and the community yeah for you all!!!!! read more

Friendly Dental Center - Cosmetic Dentists Near Me - Temecula, California

The staff is amazing. They are great with kids. I really like the fact that they always accomidate me when I need to change or make a last minute appointment. read more

They started out being nice and friendly. The dentist did a great job of fixing my daughter's chipped tooth. They're actually shady and unethical when it comes to $, though. They "upsold" me on my other daughter's dental work when a cheaper alternative was available. I was told later that it was "only available on request." Very disappointed in this two-faced dental office. read more

I'd have to say that my experience at Friendly Dental was a great one because the staff was super curtious The Dentist and All of his assistants were so very nice to me and they were super professional. I appreciated the comfort because I Was terrified of the dentist and they took that fear away. Thank You Tons Friendly Dental! read more

I went to this dentist, so I could go to the same dentist as my son. First off it took over an hour for us to be seen, and with a 3 yr. old that is not fun. They were very friendly with my son, which was nice, but when it came to my turn, the dentist came in to look at my teeth and without even doing an exam, only by looking at my x-rays told me I had 5 cavities and a possible root canal. Mind you I had no sensitivity in my teeth at all. Oh and that this was going to cost me over $900 He even asked me if I had anything that was bugging me with my teeth. Then, on our way out of the office which was now almost 2 hours later, the receptionist said, that if I decide on the "treatments" then they would go ahead and do the teeth whitening, which I never even mentioned or have an concerns I went for a second opinion, to my childhood dentist in Fallbrook, since I wasn't quite sure what this dentist at Friendly Dental was talking about. I was in fact being taken advantage of, or was about to be. Mt dentist told me that I have beautiful teeth and see not one sign of any cavity or root canal Thank goodness I ran from this place, or I would be out a lot of money, and in a lot of pain I will never recommend this dentist, nor will I return read more

I usually don't leave bad reviews like this, but this place is BAD NEWS!!! Do NOT go there! The dentist had terrible personal skills and was yelling at another patient while I was there. Most of all, he told me I had 7 cavities and that my 10 year old daughter needed 6 teeth pulled. We got a second opinion and I have NO cavities (stains) and my daughter does not need any teeth pulled. This place is scamming people. read more

Run dr. Casanova is a complete hack I got two teeth extracted I am a grown man who has been told by other dentist I have a very high tolerance for pain after taking a norco and four Advil day two the whole side of my face swollen after jamming a pick into my tooth telling me lots of pressure is good push against me I need to get leverage to crack the tooth in half. This went on for an hour and twenty minutes with his assistant very nice kid dr was talking down to him the whole he's nervous twice smack me in the face with the suction tube. Pretty sure it's his son looks maybe 18 which I will be back today to find if he has a liscense to be assistant with surgery as he called it. The entire and after the most non compassionate could care less, that he was putting me through excruciating pain. And acted pissed that I wanted the teeth pulled instead of getting a crown. I felt like he was purposely putting me in pain to show me that I should of done what he said. I have had teeth pulled in Tijuana and the guy did a hundred times better job than this hack read more

This dentist was great. He did a great job fixing a tooth for me that 3 other dentist offices wanted to pull and make a bridge for me that would have cost me $2300. This dentist did a beautiful filing thats looks natural and was covered by my insurance. The staff was also very friendly and efficient. This is my new dentist for any future dental issues. I highly recommended giving this office a try. read more

The staff at this location was EXTREMELY unprofessional...if it would have been possible to give them 0 i would have. My husband was referred to their oral surgeon for a wisdom tooth extraction and it was the worst dental experience of his life. That doctor is a butcher and did horrible job. The office staff made it worse. They told me in the waiting room that the doctor said my husband didn't need nitrous oxide...come to find they couldn't use it because it was broken. When i asked them why they told me the doctor said he didn't need it they told me i misunderstood that my husband didn't handle it well. LIAR...my husband said it didn't work at all and they want to say it did but he didn't handle it well? REALLY? then they fraudulently crossed out the dentist name on the prescription and wrote in another and Wal-Mart called security on us because they thought we did it. It was a horrible mess and the Pharmacist reamed that office out for 10 mins and called the fda. Lupe the office manager said she was going to call me back to handle the situation and never did. The phone lady esther is rude as hell too...i will never ever go back to that location in my life. That place needs a reality check. Go to their other location in murrita for quality work....and to be treated with respect and kindness. We have never in 10 years had a problem there. read more

Been going here for a few years. It's a new dentist every time you go lately. The good ones seem to go fast. They almost always try to up sell the cleanings. Never heard of this at any other dentist. Don't like this weeks dentist. I'm tired of it and not going back anymore. read more

This place is not good. The dentist is nice, but the staff is horrible. They offered me an appointment for my son - he needed two things done, an extraction and a filling. They set an appointment time of 2pm for those two services. My husband called them days later because his crown fell out and he was hoping to have them take a look and possibly extract it. They offered to do this also for him at the same time as my son (the appointment was at least a month out). On the day of the appointment, they called us to see if we could come an hour later - 3pm. We agreed. Showed up at 245 - they said they could only do one of the services for my son and that is their "policy" - we'd have to make ANOTHER appointment to have the extraction. On top of that, they said it was too late in the day to have my husband looked at and have his extraction - when they were the ones who pushed back our appointment! To add to that, they tried to overcharge us for the 1 service we were able to get done, the filling! When my husband caught her error, the front desk said she was looking at someone else's insurance! This place is horrible - don't go! read more