I was excited to trade my house for a condo and especially excited that it had a newer heat pump…read more Well, there were problems almost immediately and the pump had to have refrigerant added. I wasn't pleased with the service experience of the provider who came out and sought replacement options from several companies, one of whom was McCleary. I lost the urge to replace as the existing pump continued to work and I thought maybe the recharge would last a few years. Well it didn't. I had to have another provider come out to recharge the pump and decided to get additional estimates. I recontacted McCleary and they promptly provided updated estimates for two options we had discussed previously. The type of refrigerant had since since changed, of course, so the price went up for everything but what can you do. I really wanted a Mitsubishi unit because they're so efficient and quiet but I explored conventional options from other service providers. In the end, McCleary provided quick, thorough, and complete responses to my questions and the people I spoke with were friendly. McCleary also offered a Mitsubishi unit like I wanted for what seemed like a reasonable price. The day of the install was interesting because I wasn't expecting the outdoor unit to be so huge and it had to be shipped on its own truck. The neighbors aren't sure what to make of the thing or why it's so gigantic. I'm not sure either but it is effective, quiet, and my electric bills have dropped about 30% even though we are keeping the winter temperature higher. The fellas who did the install were incredible: they worked very quietly, were so respectful, very friendly, cleaned up fastidiously, and were just great. If there was anything I would have changed, it would have been to have a better orientation on how the thermostat operates -- but they did say to call with any questions. The thermostat, at my request, is a simple one. I was told it's programmable but I don't want to program it and just want to set it and forget it. Nonetheless, there are settings that I don't understand fully -- for instance, does "Auto" switch back and forth between heat and cold? Can you turn the fan on to run continuously (for air filtration purposes? or for dehumidifcation?) while still having heating and cooling available? The manual is extensive but not terribly useful. I deliberately waited to write this review to see how the unit works in both hot and cold temperatures and it's pretty remarkable. The condo just warms up - not quickly like in a house with a gas furnace - but steadily. The unit operates for long periods of time -- which is useful for air filtration and dehumidification -- but is very quiet. The hyper heat units don't require auxiliary heat and somehow manage to pump out hot air even when it's 0 degrees outside. The air conditioning feels frigid and just sort of smothers us with refreshing coldness. It's delightful. The unit is much, much more quiet than the former heat pump but is still audible during heating season, especially the reversing valve when the unit goes into defrost mode. The unit is virtually silent when the air conditioning is on. Overall, I'm happy. I contacted McCleary a couple months ago to locate the serial number so I could claim an energy efficiency credit for taxes but haven't had to contact them for any other reason. I believe they'll be responsive if the unit requires servicing but the installers indicated this is one of the most trouble-free and dependable heat pumps made and helped me feel confident about the purchase. We'll see but so far so good. This review is only the second one for McCleary on yelp but there are nearly 1,000 on Google and they're all positive. McCleary was one of only two Mitsubishi "Elite Diamond Contractors" in my area when I selected who to contact. McCleary was the only contractor I found that had only positive reviews.

I contacted them because multiple local companies would just tell me I need a new unit when…read moreservicing. McCleary came out, and drove quite a distance, to tell me I do NOT need a new unit. They also checked and the last company had replaced a part they said was on "borrowed time". I'm glad I found a reputable place that isn't just looking for large $.

We haven't made a decision yet but got a lot of helpful information from 717 Home Comfort. They…read morearrived on time and explained their plan to us for installing a propane furnace or new heat pump. Their estimate was on the lower side, compared to others.

From the owner: Small family owned business serving south central PA! We offer HVAC maintenance, service, and…read moreinstallation. With over 10 years of experience we offered high quality services at a great price. We are licensed and insured.

I called and got no answer not sure if they are still in business. I used them before and they…read morewere good.

From the owner: We are a full-service HVAC company serving homeowners in Central PA. Our service area covers…read moreShippensburg, Chambersburg, Carlisle, and surrounding communities in the Cumberland Valley. Above all, our goal is to offer prompt, affordable, and trustworthy HVAC services. Our NATE-certified technicians specialize in servicing and installing heat pumps, gas furnaces, boilers, oil furnaces, central air units, and ductless mini-split HVAC systems. Visit our website or call us at 717-477-8160 to schedule service or to request a quote.

was prompt is showing up and did the repair then the next day repaired the damage from the leakread more

I asked for an estimate, if it was free. I was TOLD "No we don't do free estimates. You pay a fee…read moreso we can put it towards the balance of OUR NEW machines." He LOST 3 customers INSTANTLY!!! I'm NOT responsible for HIS PURCHASES...NOR WILL I PAY them for him... DON'T EXPECT SATIFICATION!! They need YOUR MONEY...for THEIR choices!! Doesn't sound like a GOOD company...WHEN did they start bussiness?? Here are his EXACT words: No free esitmates. Huntingdon county.. the fee for the esitmate applies to the bal. Of the new equitment if purchased. I REPORTED HIM...BLOCKED HIM...BBB COMPLIANT!!!

Extremely polite, very professional, helped make a horrible day with our plumbing issues get way…read morebetter. Will only be calling them for any plumbing needs and wish they did more than just plumbing for how easy and incredible they were.

I recently moved to PA from AZ and discovered the home I purchased needed a gas line run to the…read moredryer. Also, I needed to the replace the 16 year old water heater and two toilets. I requested a quote and was satisfied with the cost based on materials and labor. As covid was still an issue, scheduling took some time but was worth the wait. When the crew did arrive, they accomplished all of the tasks including the replacement of worn, aged toilet flanges and ensured all equipment was in working order when finished. In addition, they showed me how to set the pilot on my gas fireplace (no charge) and walked me through all of the equipment features and what to do if there was an issue. To date (6 months later) everything is working and I am satisfied the company and crew understood what to do from start to finish.

The guy came on time, very pleasant and even though I wasn't expecting all the things that were…read morewrong. He did get my AC back on and it's "knock on wood" still on and creating cold air.

Have had maintenance done twice now. Both times were a great experience. Techs are thorough and…read morepolite. They obviously value their customers. Our techs have been Scott and Tyler and both were great.

We had a badly clogged kitchen sink. Shane & Noah came EARLY for our appointment, found the…read moreproblem instantly, and were out the door in very short order. They were pleasant & polite & have great sense of humor. We've used Mann Plumbing for 15 years and highly recommend them!

I found they over charge you on parts and labor. They don't keep you informed of the status of your…read moreproject. When they do get your parts they do not notify you they are in. They will send a supposed technician but don't know what he is looking at. You end up buying expensive parts that were not needed. Everything that was to be done isn't. They are very prompt at getting the bill to you. They will put ruts in your yard 50 feet from the work area.