A tree fell in our house causing extensive damage. Keystone came right out and made temporary…read morerepairs in order to preserve our house. They gave us a quote for complete restoration and worked with the insurance company to resolve the situation. They are honest, respectful, competent and they do good work. Unfortunately at a later date we had another similar incident. Once again they came out and saved the day! If I use a contractor more than once you can bet that I am happy with them. They surmounted extreme challenges during the pandemic to make us whole again.

A plumbing disaster in my townhouse destroyed flooring, walls, and ceilings on two levels. I'd…read morebecome a long-distance landlord due to circumstances so it was important that I find a trustworthy contractor to rebuild and Troy and Keystone didn't disappoint. I chose them based on good Google reviews so wanted to pass it on here too. The crew was courteous, easy to work with, and did great work. We had to work with two different insurance companies and they made this seamless as well. Great experience considering the reason.

Had some mold remediation work done recently. Josh was very thorough and professional. We are…read morevery pleased with the job and highly recommend. The company was very responsive.

While removing carpeting we found what appeared to be mold. I jumped on yelp and received a reply…read morefrom Phill, the owner, looking to help us out. He was able to get us set up with one of his technicians, Josh, who came out the next day. Communication from the top down (Phill & Josh) was excellent. Josh walked the area with me and explained what he would be doing. After confirming the issue he proceeded to seal off the area that he'd be working in and started working. After 2 days he cleaned up and I was ready to get in and put new Sheetrock up. I did find a little more while working on an area and contacted Josh who coordinated with Phill to stop by and check. He arrived the next day and not only took care of what I found but opened up a wider area and treated that was well to give me peace of mind. I normally do not write reviews often (or long ones) but they definitely deserved to have the experience out there. Thanks again Phill and Josh!!!

Cam and Anthony Review This must be your top crew. what a…read morebeautiful job they did. Detailed, accurate and clean. Whoever gets them next are lucky. Thanks so much for them. Steven and Gloria 112 Kensington Court York, PA 17402 717-758-3473

From the owner: Water, Fire, Smoke and Mold Damage Restoration/Clean upread more

When I was planning to move, I called this service and talked to Dave. He came out to my home and…read moregave me a free estimate. Dave was intelligent, kind, and very thorough. I hired his team, and they were amazing! Everything was completed beyond my expectations. They went above and beyond. A couple of years later, I hired them a second time to look at a family farmhouse 3 hours away. The mold problem was linked to a leak in the roof. Dave's team took care of everything a second time, and the job was beautifully done. I would highly recommend this business.

Dave and his crew did a great job removing the mold from our basement. He was knowledgable, kind,…read moreand detailed in his explanation of what work would be done. At our initial walk-through, Dave was adamant that the insulation between floor joists would need to be removed in order to remove any mold that may be hidden above the insulation, and then replaced. Other companies that gave us quotes made no mention of having to remove and replace the insulation. In the end, I'm very glad we went with this company, as Dave and his crew discovered significant mold hidden behind the insulation - this mold would have remained if we had gone with a different company! I will say the we did pay more overall than other quotes that we received, but I have no regrets because I know that the job was completed thoroughly and properly. The crew arrived on time both days they were here, and Dave was excellent at keeping us updated during the removal process, sending pictures and letting us know what was going on. They disposed of a LOT of clutter from the basement for us, and cleaned everything thoroughly. They also did an excellent job containing the area, laying plastic on the upper floor and even covering the walls as well. They went above and beyond by throwing in additional waterproofing measures around the worst problem area in the basement. It's great to have our basement back!

Austin, Shawn and Roly are awesome. They do a wonderful job and prove why they have a 5 Star…read morerating. Keep up the good work guys.

From the owner: We're Harrisburg's full-service property damage restoration experts. Our local team of damage…read morerestoration specialists is available 24/7/365 to handle all of your water and property damage emergencies. From water damage, mold damage, and fire and smoke damage, to sewage cleanup and professional deep cleaning and sanitizing services, we can take care of it all. We're dedicated to providing top-quality property restoration and unmatched customer service for residential and commercial customers in Harrisburg and surrounding areas.

This is the second time I have used C&Z for remodeling and renovations. I cannot speak for…read morerestorations due to fire or water damage...but I CAN speak for renovation work. We had a second floor and garage addition over 18 years ago from C & Z. Flooring installed in the second floor is still good after all these years and did not need to be replaced. This time around, I contracted for another addition to the side of the house and a kitchen remodel with other work being done to every single room in the house except for one. This was a huge undertaking. Hats off to the crew who did the first remodel as there were 12 people living in the house during that renovation; this time there were only 7 people living through most of the renovation (and a dog) increasing to 9 towards the end of the work. While the crew members changed over the years, Aaron Holbrook was present for both remodels. Trying to remodel and renovate around so many people was challenging and so we are grateful to Jonathan King, Patrick Smith, Ron, Anthony and especially Jason who almost single handedly painted the entire house. The crew had to work around all these people while installing cabinets, flooring, painting, ceiling tiles, framing, etc....The crew was flexible, considerate and courteous. I feel the overall cost of the project was fair for the amount of work that was done both inside and outside of the house. We will be contacting them again for future work.

I couldn't be more satisfied with the competence, compassion, professionalism, quality of work and…read morededication to service and workmanship C&Z afforded after the fire that destroyed my home on 3-3-25. Communication was excellent and the work ethic of the company was reflected in EVERY team member throughout the project. Having lost my husband just 20 months prior to the fire that ravaged the home we built and contents curated over a lifetime, I am especially grateful that I had the opportunity to work with this company. Special shout outs to Jonathan King, the Project Manager who kept the project on track without sacrificing a single detail, and to Patrick Smith, Derek Thomas, Aaron Holbrook, and Jase. This crew and the rest of the team had my back all the way. I highly recommend C&Z - it would be impossible to have greater praise for all they did to get me home within 9.5 months.

During the night our 10-year old refrigerator (never buy a Samsung refrigerator) decided to squirt…read morewater through the door and onto the kitchen floor and a very small part of the adjacent carpeted living room. Remembering a recent ServPro ad I had seen on television, I called this office. About five men showed up during the course of the day, which happened to be a Sunday. I cannot complain about the quick response. The did not provide any sort of estimate of the cost. I do not know if a company of this sort ever does. They covered the flooring from the front door across the carpeting to the kitchen. Unfortunately, this became torn and wrinkled rather quickly, and no one seemed concerned. The men rolled out the fridge and closed the water valve behind it (we had already turned off the main). All this time they were walking around on the wet floor and several puddles. I thought the first thing they would do would use a big wet vac to suck up all the water, but they just left it. Then one guy started tearing out the baseboards in the wet area, as well as wood trim around the kitchen island. I questioned this but they told me it was to allow the room to dry out. I was unaware that all this removed material was taken away and thrown out. I thought it would be dried out and put back. Pieces they could not seem to remove from under the cupboards were drilled with a half dozen holes to allow for air circulation. Then a man crawled around the floor with a wet vac with no attachment--just the hose--and vacuumed up the standing water. Over the next three days they continued to monitor (very loud) air dryers and added to the number (there were 11 all told, in the kitchen and basement). Each day someone came with a moisture meter and checked, until the fourth day, when they declared the job done and removed them. I have no problem with the clean-up except for the removal of the baseboards and trim. I saw no need for it since there was no depth of water on them. At the least, I thought they were being dried out, but they trashed them. They also tore out and removed wet insulation in the basement rafters under the kitchen floor. ServPro billed the insurance company, and the claims adjuster felt there were a number of inappropriate charges on the bill. She offered to pay them considerably less, which they accepted. Now, here is the real kicker. When I called ServPro about when they could come to make the necessary repairs, I was told "the job is too small for us to undertake." When I complained, I was told they would make an exception and bid on the job. Of course, their bid was $500 over what the insurance company was willing to pay based on community standards. So I have been spending weeks trying to find a reputable carpenter willing to consider a small job. (I don't even hear back from them.) So, I would say the clean-up was okay. My guess is that the clean-up men are told to remove material so that it can be put back when they are paid to restore. But then they said the damage they did wasn't worth the effort to restore! How does that make any sense? Then again, after reading other reviews, I may prefer to keep looking for a qualified carpenter who needs a few hours of work.

Servpro does NOT always pay their hired contractors. They owe us over 10K and I'm sure their…read moreclients paid them. The contractors they do this to can put a lien on your house so beware! Everything was completed to their satisfaction and they were invoiced directly but did not pay us. It's been over a year. They ghosted us and no longer answer our emails. They could make it right but chose not to I guess. Bad for business and I sure wouldn't suggest anyone use them.