Fantastic! Chad was very thorough and professional, I wasn't expecting the carper cleaner to be dressed nicer than I was! I received a text that he was on his way and when he had finished so I was prepared time-wise. We walked through the house and reviewed each room. He measured and noted any spots or stains that would need extra attention. We then talked through the various options and prices. I appreciated that he was very honest about what each carpet would need. It wasn't just a universal treatment process. He then got started working. I was pleased with the amount of time it took to clean and treat everything, he had originally estimated 4-6 hours to clean and treat all 3 floors of the house and he it took him 5 hours. He worked hard to treat some stains from the previous owner, I'm very please with how the carpets turned out. He also did a great job explaining everything to me and really educating a new home owner. He knows carpets! I will definitely use Personal Touch again. I'm thinking about having them clean our furniture next. read more

Several years ago I purchased a home that has light carpet in most rooms, including the dining room. When the previous owners moved out, we saw a huge pet stain that was previously covered. I was devastated, I thought I would have to buy new carpet. I called Chad and he successfully removed the pet stain and he has kept my dining room carpet ( that gets a lot of use) looking new. Chad also cleans the carpet of our rental units, as well as remove pet odors. He does a superior job. He is very careful and professional. I would never call anyone else. Chad is easy to contact, as well, for emergency carpet cleanings. read more

I called Personal Touch after another company had cleaned the carpets of my rental property. Cat urine and other stains remained. The odor was pervasive. I had been advised that what was left was permanent. Thankfully, Chad was quick to fit me into the schedule. He worked magic in removing stains and neutralizing odors. I also appreciate the text & email communications. The appointment was confirmed in both. I then received text updates to let me know when he was en route and when the work was complete. I'm incredibly impressed and would highly recommend. read more

Chad was most professional, polite, and punctual. He cleaned our carpets and furniture most carefully and competently. When he was finished, all of the stains, dirt and debris were completely gone. The carpets looked almost like new. Only a small trace or normal wear pattern was left, and even that was almost not perceptible. It was like getting new carpets and sofas for a fraction of the cost. And it was worth every penny and more. Thanks, Personal Touch, for a job very well done. Jim Tegeler - York, PA read more

I give Personal Touch Carpet Cleaning 5 stars. I went on line to get the top carpet cleaning companies in my area. Chad's company came up on top. I am very happy I chose him. He did an excellent job. There were areas that were really dirty. He worked efficiently and hard on this carpet. I was really impressed with his work and the carpet looks like new. I would recommend Personal Touch and will use them again. Thank you Chad! read more

I highly recommend Personal Touch Carpet Cleaning. Chad was accommodating with my limited schedule as well provided me a quote prior to starting the job. He tackled the entire house which had seen multiple renters with children and pets. The house looked amazing when he completed the job and smelled like new. He finished on time. A huge Thank You to Chad! Michelle R read more

Very professional, responsive, knowledgeable, and not pushy/aggressive. Chad, the owner, was on time for both appointments (estimate and job). He was honest about the potential for all stains not coming out, but in the end almost every single one did and the one that didn't is still 90% gone. I would recommend Chad's services for both carpet and grout cleaning. read more

Chad did a fantastic job on my carpets. Our carpets were about five years old and had endured two dogs two kids and a lot of wear. I told Chad I wasn't looking for a miracle but I think I got one ! I was so thrilled that I will definitely call him yearly between tenants for my rental unit! He is personal and professional you will not be disappointed. read more

I called Chad asking to have carpet cleaned on short notice and he was very accommodating. Two days later he was there at the agreed upon time and proceeded to get to work. He did a fantastic job at a reasonable price. I couldn't be happier and I will definitely be using him again. Would recommend him to anyone needing carpets cleaned. read more

We have used Personal Touch Carpet Cleaning many times now and have been extremely pleased with their service. Chad is very prompt and professional. If there is ever a problem, he is quick to respond to it. We will continue to use Personal Touch for our future carpet cleaning and highly recommend them for your carpet needs! read more

Personal Touch Carpet Cleaning and Chad in particular were wonderful! He was professional, prompt, very efficient and the results were amazing! The carpet looks like new - he was a miracle worker! If you want the best service, the best price and the best results, look no further! Anne C - Glen Rock, PA read more

First time using Personal Touch. But I am very impressed. He arrived on time, was professional and courteous and knows what he was doing without a doubt. Short, simple and to the point....Awesome Job!!!! I will be recommending them to others and will be back for followup cleanings. read more

Excellent prompt service. They are very professional with their service and easy to work with. You would not go wrong with them for your professional carpet cleaning job. Highly recommended. Job well done and I would certainly use them again. read more

Chad, the owner, has cleaned our carpets and has done grout cleaning in our kitchen. Making the appointment for work is easy and Chad does a great job. He is always on time. His work is also reasonably priced. I would highly recommend Chad. read more

This is my 4th year using Chad to clean my light-colored carpets and they always comes out amazing. Very professional and reasonably priced. I highly recommend his services. Thanks again read more

He did an outstanding job on my old carpet. I have used another company in the past and Personal Touch did far better work.

service was excellent. Chad is hardworking, knowledgeable and polite. we are very happy with our carpet cleaning.

Punctual professional beautiful job even our 15-year-old carpet came out looking almost new highly recommend

Outstanding service! Chad was personal, thorough and the end result was excellent. Highly recommend!