I actually asked the dude with the beard if I had done something to upset him. He was easily the…read moremost hateful person I have dealt with in years. Basically called me an idiot for what I was purchasing. Said it wouldn't work. He was wrong, and a total jerk. In his defense, I am pretty sure he only treats women this way.

The customer service at this place is excellent. I have not ever visited Francis smoke shop and…read morenot been greeted and treated with vip service. Thank you.

Friendly staff, not too touchie feelie thankfully. For some reason people like to touch me when I'm…read moreoot and aboot. They have a nice selection and real values at this location.

If I could give this business no stars, I would. I did not feel very welcomed in this store. We…read morewalked in and were not greeted nor did anyone attempt to assist us. There was a small dog that came around the corner and because it approached me, I knelt down to pet it. As my hand neared the dog, the dog snapped and growled at me. I screamed. It was not very friendly. Why have a dog roaming freely around the store if it is not friendly or would not want to be pet? The employee behind the counter did nothing about this. He did not call the dog back behind the counter or attempt to intervene. I found this to be a red flag and did not want to give them my business. Will not be returning.

I bought a bunk lighter/torch for $15 along with a big bottle of butane, a dragons blood candle and…read morespray for about $50. The lighter stopped working within the first hour. Been going there for years but will NEVER step back in there again!! Total Rip Off!! If you sell crap, you should back that crap up and not make your customers pay for your bad decisions!! As a bartender in town I'm happy to spread the word on your crappy service! Bad service & cheap inventory

We love Sticky's!! Staff is always helpful and pleasant. They always seem to have what we are…read morelooking for. We will drive past other smoke shops to go to Sticky's.

This place is my favorite. Not only do I visit several times every time I'm in town (once a year),…read morebut I also order my sticks online from them. They are friendly, knowledgeable, and well stocked, but they treat me like family each time I shop with them. Many friends recommend Cigarpage or Cigarbid for buying online, but I stick with these guys because I believe in supporting those that go out of their way to make you feel that they value me as a customer! They are truly an A.C.E.

Down to earth clientele. I was traveling through there on my way home to Phoenix. Good cigar…read moreselection.

Service was great they literally have the lowest prices no joke. I plan on going back.read more

Great atmosphere and people . And were quick and friendly in answering my questions and resolving…read moremy concerns

i went there for years and they never even asked me my name. I supported their small business for…read moreyears, but stop going when they discontinued being able to use certain vapes for their stamp cards & even though we'd all lose them most of the time anyhow, it was a nice gesture and cool to think that maybe we would work up to getting a new free vape. not to mention all the underage kids go there to get their vapes. never going back sadly, wish they had been friendlier or nicer. Maybe it would've made me wanna keep going back.

Really nice people working there. Great recommendations. I love their juice. Check them out!read more

People are so nice and helpful. The owners are a wonderful young family who truly appreciate their…read morecommunity!

We are so grateful we found the Aroma Smoke Shop. Owner John Carlo was warm, welcoming and provided…read morethe best service. We have visited a few smoke shops since moving here and this is by far the best experience: not rushed, shown our options and pleasant conversation. Thank you John Carlo!

I actually shopped in Albuquerque and picked up an order for a friend. He wanted the Apple Pie…read moreMoonshine. The store was very clean, well stocked and easy to find things but it was overwhelming to me because it is a big store. My first time shopping for someone else in a strange store. Had a hard time finding the correct drinking glasses he needed. The price of things was very reasonable.

Marty provides fantastic personal service. He is the Wizard Gandalf / Yoda of Wines & Spirits…read more He finds the best value & quality. Very knowledgeable and charming.

Easy to follow instructions into the building. Friendly and helpful staff. I knew what I wanted, I…read morepaid for it and left. If I needed assistance they would be there for me and guide me through the process. Nice,clean and well maintained facility. Parking looks challenging but where isn't these days.

Since the updates a couple years ago, I love the vibe. Earthy and sleek. Lots of unique items and a…read moregreat display. The customer service is great and attentive. Although this isn't my neighborhood dispensary, it's a great one. I'd recommend it.