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    Frank's Smoke Shop

    2.3 (20 reviews)
    ModerateTobacco Shops
    Closed 9:15 am - 9:25 pm
    Updated 1 month ago

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    5 months ago

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    6 months ago

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    11 months ago

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    3 years ago

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    3 years ago

    FAKE KNOCKOFF ELF BARS!! Trash!! Don't do it! Complete rip off! Scan the QR code on the side of the box and verify the code. FAKE!

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    7 years ago

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    8 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    10 years ago

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    7 years ago

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    9 years ago

    Decent selection. But humidor is a too dry. All the cigars I bought were super dry and cracked easily.

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    11 years ago

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    10 years ago

    Franks is the only smoke shop I go to! Best customer service and family owned! Doesn't get any better than that!

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    8 years ago

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    10 years ago

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    Total Wine & More

    Total Wine & More

    3.9(148 reviews)
    5.3 miLimberlost
    $$
    Budget friendly
    Family-owned & operated

    Marty provides fantastic personal service. He is the Wizard Gandalf / Yoda of Wines & Spirits…read more He finds the best value & quality. Very knowledgeable and charming.

    Below is what I sent to: www.telltotalwine.com & I also sent it to corporate in Maryland. Let's…read moresee if they care enough about their long-term customers to improve their manager(s) customer service. For Yelp: If I could give zero or less stars, that's what I would give the manager(s) of this store. I'd give 5+ stars to every cashier. My review: I give 5 stars to all of the cashiers. minus stars to the managers & anyone who is behind that first area on the left when you walk in. Below is a copy of my review sent to www.telltotalwine.com. I go to the store at 5870 E. Broadway Blvd, Suite 448, Tucson, Az 85711. I would hope the managers etc. of that store will do something but just in case, i decided to send it to you as well. Thank you. Have a great day. Be well & be safe. Review sent on 1/25/26: I've been buying my local craft beers every week at total wine & more. two - three six packs total. I've been shopping there for a very long time now. I never have a problem with the cashiers as they are ALL very nice, friendly, smiling & ready to answer any questions you may have. on the other hand, my "customer service" issues & this review is based on when I first come into the store. to my left there is an area where managers/supervisors are standing. sometimes they are doing something for the store I'm sure but MOST of the time, they are just standing around talking. never once, NEVER have I been greeted be anyone behind that desk when I come in. NEVER!!! i kept giving them chances to prove me wrong but NOPE still no , hellos, how are you today etc. you know, the greeting that a person who practices excellent customer service would do. these are managers. i say seriously? i guess i'm glad the manager's attitudes & lack of great customer service doesn't trickle down to their associates. phew! i am so thankful for that. maybe the associates need to train the managers? just saying. just once, just once greet YOUR customers with a smile & a hello when they walk in. is that so hard????????? i would stop shopping there except your prices are easy on my senior income. i don't recommend your store to anyone because i don't want them to experience what i do from your higher staff members. shame on all of them. the associates on the floor, as well, don't look at you, smile, say hello NOTHING!!! maybe they are looking to be promoted to managers & they will with their lack of attention to the people who put $$ in your register. just saying. i spoke to the manager of the store, one time quite a while back, because she was my cashier. i told her about the people on the floor & she said she'd talk to everyone about that. well, if she did or not, no one listened. :( i really do hope & pray, someone will look into my concerns & maybe, just maybe correct this. if one day i walk in there & someone at that first area to my left, acknowledges me, i will be very happy & then probably faint. :) i have said what i needed to say. please make my next trip to total wine & more a pleasant experience. PLEASE!!! when there is more than one person behind that area they just stand around and talk so why can't they acknowledge people coming in? just wondering. :)

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    Frank's Smoke Shop - tobaccoshops - Updated May 2026

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